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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 34402 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 34,402 reviews
  • Rated 5 out of 5 stars

    Hmm. Wait a year if you haven't bought it yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'll probably always buy the nextgen console on launch day, unfortunately this release was very anticlimactic. None of the launch games seem to showcase the potential of this console. Im seeing very little graphic improvement on Assassins Creed or Call of Duty Cold War. The menu systems, etc, are exactly the same as the Xbox One / One X I just replaced. In fact I bet the average user wouldn't be able to tell you if this was a Series X or One X. Theoretically I could be enjoying HDMI 2.1 benefits Ike VRR or 4k 120hz but even cutting edge 2020 TVs and AVRs aren't fully compatible at the moment due to buggy implementations and chipsets. While I don't regret this purchase I'd say wait a year if you havent bought it yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system out there for the price and the quality worth every penny. Works great out of the box with PC gaming monitors over HDMI connection with support for 1920 x 1080 120Hz, 2560 x 1440 120Hz, and 4K at 60Hz or 120Hz. Just make sure your PC monitor supports HDMI 2.0 or HDMI 2.1... On some computer monitors it works right away or you may have to adjust the HDMI settings to 120Hz - but overall it works with all the PC gaming monitors we tested it with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anthony,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying it and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Performance is great. Only thing I would change or upgrade is the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox has done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is killer in every way. Fast, great picture quality and smoothness regardless of game, game pass is a life changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From A PS5 Guy, I Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son. I'm a Sony guy, but I have to say I'm pretty impressed. Gamepass is probably the best feature. The only thing I don't like is the interface, it's unnecessarily cluttered & boring. That's just a personal preference. If your interested in getting an XBOX Series X, don't hesitate. If you can't decide between this or a PS5, you can't go wrong with either. However, Sony probably has better first party games, but Microsoft's Gamepass is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, a little hard to find; but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I decided to switch back to Xbox and trying a PS4. I think the PlayStation's are better and have less issues...but there were a few Microsoft games that I really wanted to play, that weren't available on Playstation. The controller is kinda bulky. Playstation's seemed more comfortable. And the "share" button is annoying because you keep accidentally hitting it when trying to press the "view" button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gaming Ecosystem of the Future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite good. Having used my PS5 for the last year, coming back to the Xbox ecosystem is refreshing. There may not be as extensive a catalogue of AAA games from Microsoft's developers, but for me, the integration with Windows and GamePass Ultimate make up for it. Being able to play Atomic Heart and Persona 5 Royal, among others, on my PC and continue with the same save on my Xbox in a different room, or even on my phone with a proper controller, in bed, is one of my favorite things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible 4k Powerhouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console with amazing power. The value that comes from this when paired with Gamepass is outrageous. Playing games in 4k and/or 120fps is truly a game changer if you haven't experienced. Bear in mind that you need a high refresh rate capable monitor or TV, such as the CX or C1 OLEDs from LG for example for that. I currently own a PS5 as well, however, I keep coming back to the xbox mainly due to the Gamepass and having the ability to play and try games without having to worry about buying them. The catalog is expansive and with Gamepass Ultimate you gain access to EA titles as well. Thus all the Starwars and EA sports game franchises are available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're blushing from all this praise! It's awesome to hear that you've seen how great games look and play on Xbox Series X, and we're extra-pumped that you're a fan of Xbox Game Pass Ultimate, too. Thank you for sharing your experience; we hope you continue to have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This is the best console Microsoft’s made so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it ever since I bought it back in December of last year with no problems. I love that most of the games from previous consoles like the Xbox one, Xbox 360 and the original Xbox can be played on here thanks to backwards compatibility. I’m not sure if the ps5 can play games from the 3 previous consoles Sony’s made but Microsoft’s got them beat there. I also love the quick resume feature. Now I don’t have to wait as long to boot up a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox no issues yet. I do recommend getting a cooling fan and keeping it out of a small area. mine runs at about 111° F when playing games. i think since it is a larger console it makes more heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and super fast checkout. I recommend coming to Best Buy for all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need a gaming console to do! We are super happy with the speed and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from Xbox one X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is significantly faster than the previous Xbox One X. Screen Loading times and download times have made a big difference. Graphics aren’t significantly better. The 120fps is noticeable at first but feels normal after awhile. Only pulled the trigger due to the big price drop during the holiday season as my one X still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up with HOPE and DOWN with PS5!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the superior console vs PS5. Side by side comparisons of any game optimized for this generation will show many advantages such as draw distance, texture quality, and improved frame rates. If you want the most powerful console or play mostly 3rd part titles this is the way to go. Xbox lacks a lot of exclusive titles right now but that will be changing with recent developer acquisitions. With Game Pass however you will have more than enough to fill your time until those exclusives start hitting the shelves, without buying a single game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, would recommend to flight students.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox X. Running Microsoft Flight simulator. Makes it easy to recall flight procedures and maneuvers for real life training. The yoke, throttle quadrant, and pedals that you can buy from Best Buy makes it easy to simulate flight maneuvers and procedures to build muscle memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its much better than the older xbox and loads much faster and has better visuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh, why did I wait to get one of these things?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I wait so long to get a new Xbox Series X? Oh yeah…they weren’t that easy to get though COVID. Nonetheless, this system does not disappoint. Is it as good as the mat $5k desktop build? Of course not, it’s the cost of a mid-grade video card for that type of build. Would I recommend this unit? Yes I would especially if you want great quality graphics and gameplay for this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big black box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice machine it plays my older games clearer and faster.excelant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much speed... Night and day over XB1X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son when it first came out for Christmas. I was very fortunate to be able to get one online and pick up in person at my local best buy. He was so excited Christmas morning it remind me when I got my Nintendo entertainment system growing up.. he was physically shaking shaking. Like father like son I guess. Been in constant you since he got it and haven't had any issues I did have to give him the expansion memory this year for Christmas but overall a great purchase and a great system way faster than the other Xbox One x. Which was mine until I just got a series x for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, especially if you already have Xbox Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to get one while they were still in stock, and I'm glad I did. So far it plays all my old games flawlessly, and with MUCH quicker loading times thanks to the new SSD storage system. All my old games and controllers work, and I couldn't be happier. So far not too many games take advantage of the increased power over the Xbox One, but that'll change with time. My only complaint is that the SSD is only 1 TB capacity, and an expansion drive costs over $200 if you want the performance to match the onboard storage. With modern games taking up to 200 GB of space (looking at YOU Call of Duty), 1 TB isn't really enough if you don't want to have to uninstall and reinstall games all the time.

    I would recommend this to a friend