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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 34404 reviews

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  • Performance

    Rating 4.9 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 34,404 reviews
  • Rated 5 out of 5 stars

    Xbox Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf. He loves it. We had so many issues with his previous system that he had to switch back to Xbox and now our entire household is switching over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a regular gamer that got lucky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience right out of the box. 4K 120hz works great on the handful of titles I've used. I would highly recommend if you can manage to get one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're excited to be a valued addition to your home setup, and to hear that your new Xbox Series X Console has been providing you with an elevated gaming experience! We're proud of the optimized package we've put together in your new setup, and couldn't be happier you're enjoying your time with it. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great next gen console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great next gen console. Graphics and images are great for running 4k at 60 fps. I have a 120 fps tv and the difference between 60 and 120 are like night and day. The smoother the better. Load spped and game quality is great. Console capacity not that good, out fo the box is under 800gb for storage. I recommend a external ssd or hdd for additional storage space. And can also play most xbox one games and some xbox 360 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless pick up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Ordering and pick up was superb. This was when it was impossible to find I joined an email wait list and I got my chance to purchase one and go get it in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics and load times

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this Xbox does wonders for gaming, the 4K is sooooo much better than prior Xbox’s and the load time is just insane if you get a chance buy one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      The near-instant load times of your new Xbox Series X Console truly blow the past generations out of the water. The experience is like no other! We're thrilled you are enjoying the optimized performance and enhanced graphic capabilities your new system hosts. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one. Not disappointed. Now able to take advantage of 4K and other newer display tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Favorite Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this console. I own a ps5 as well, but decided to buy an Xbox for starfield and absolutely don’t regret it! The console is very powerful, smooth and quiet. I prefer the design much more than the ps5, and being able to play my old catalog of Xbox 360 games at 4k is a HUGE bonus. Gamepass is also a must buy. 10/10 my favorite console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has run perfectly from day one...purchased in Nov. of 2023. Xbox puts out a great product. The Best Buy employees have always been a great help in making all our electronic decisions. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a fan of x-box, alway preferred playstation but there are a few games I wanted to play that were x-box only, so I purchased this. I was extremely impressed and very happy with my purchase. I have yet to come across any cons to my purchase. I have had zero issues, set up was extremely easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass and this console are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great 4k goodness with Quick resumeis the best cuz i can switch between games pretty quick and gamepass is the best i havent boyght a game yet just been going though all the games on there its crazy how many there is rhank you xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console of the Next-Gen bunch, so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at the specs on the next gen consoles, it's pretty easy to see that the Xbox Series X is the most powerful console on the planet right now. Thankfully was able to purchase at retail from Best Buy and if you still don't have one, I wouldn't worry as there aren't any "exclusive" Series X titles at the moment. Now if you're a Cyberpunk gamer this console is the one to have, as I haven't experienced very may failures playing CP2077 - some glitches, but nothing game breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The world of next-generation gaming is an exciting one, and there's truly no better host for the experience than your new Xbox Series X Console. We're thrilled to be a part of your adventure, and are happy to hear you've been enjoying the performance of your new system. We're glad you're pleased with your purchase! Thank you for sharing your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth transaction. It was ready for pickup a day early and I’ve been enjoying it so much! It has noticeably faster load times thanks to the SSD, and everything looks and feels so much crisper and smoother than even on my Xbox One X that I had. If you’re able to, I would definitely recommend buying from Best Buy. You’re guaranteed that the product is brand new and unopened, and you keep the scalpers from making huge profits and buying up all of the new ones. I would recommend this to anyone who is into gaming, especially on Xbox, it really is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, lots of fun! Quickly delivered. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen gaming is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is awesome! When everyone says next-gen gaming with 4K graphics, along with actual Ray tracing being shown through the reflections in the glass (buildings), and something as simple as a water puddle, you will be able to see how much this generation of gaming has changed since the original Xbox. Even if you cannot get your hands on the Series X, the Series S is just as awesome. Microsoft even offers Game Pass, and you will be able to play 100+ great games. Between the PS5, XSX, and XSS, you won't go wrong with whichever console you pick. They are all very top of the line gaming consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear that you are enjoying the Xbox Series X and its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this console. I also own a PS5 and have been using this more at the moment because of Gamepass. 100+ titles, and lots of them got Series X visual upgrades/FPS boost. Love quick resume, it’s really a game changer to be able to swiftly change through multiple games without issue or having to swap discs out (Gamepass). Has 120 FPS mode+VRR support for the smoothest lag free performance. Best part is the newly acquired Bethesda studios which means more exclusives in the future and Dolby Vision which is come to games as well. Well worth it if you get lucky to get one nowadays.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We really appreciate the kind words, and are thrilled you are enjoying the next-generation gaming capabilities your new Xbox Series X Console hosts. From optimized computing power, to graphics enhancements, to the added Quick Resume functionality, we're proud of the package we've put together, and excited you have found it to be a beneficial addition to your setup. We're happy to have you on Team Xbox, and glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    FUN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we've been enjoying it... lots. There's been maybe once or twice now it has randomly froze, not a biggy but leads me to wonder for a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the full price, look into a series S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games are alright, it runs smoothly, which is much appreciated for graphics and smooth gameplay, but with the light selection of triple A games, it’s probably not worth the full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Series X, a 4K TV, and Game Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Upgraded from the Xbox One X. Highly recommend doing so. The bootup times are a fraction of the One X. No longer are the days of waiting five minutes for Red Dead Redemption 2 to start up. Quick resume is also a game changer. I moved out of my apartment in the last couple of months. Plugged this bad boy back in, booted it up, and it still picked up my most recent games from where I left off. Get a 4K TV if you dont already, especially one that supports HDR 10 and all the fancy stuff. Buy this console now. GAME PASS is also a must. literally so many games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent as always. quick pick up order no issues whatsoever, that’s why i always choose best buy.

    I would recommend this to a friend