Customer Ratings & Reviews

Excellent product! Great graphics, Customer service was amazing! We love the Xbox!

Truly an amazing console. The load times are insane and Truly is not an ugly console. Only draw back is if you do not have a tv that can run its horse power but other wise great System

Great graphics, speed and games available. Ordered recharging station for batteries

I love it. It runs fast and has a lot of fun games.

The system is great, it is exactly as advertised...

Fantastic system and I couldn't be happier with it. The raw power of the system makes older games feel fresh and newer games like the Microsoft Flight Simulator look insane!

A fantastic, next-gen console with the best backward compatibility in the business. That's the biggest difference between a Series X and a PlayStation 5. On PS5, your older PS4 games will work, but there's often zero boost in things like framerate, resolution, etc., unless if the developer has gone back to enable it. Even when they do, it's not as seamless of a transition between the PS4 and PS5 version. Meanwhile, the XSX's Smart Delivery gives you the best possible version of the game that works without any hassle. Just read up on the Cyberpunk 2077 PS4/PS5 fiasco if you want detailed info on the hassles going from a PS4 version of a game to a PS5 version can cause. However, even when it comes to simply play last-gen titles, the XSX handles them best. An example I can give here is Overwatch. I have both the Xbox One and PS4 versions. On XSX, the XB1 version supports 120hz aka 120fps. On PS5, the PS4 version does not support 120fps at all. There are other games where this is the same situation. On top of this, it's nice playing even older gen titles, like Xbox 360 and even original Xbox, with added enhancements like increased FPS and resolution, so again, if this is something you like to do the XSX is your best bet. However, not all is perfect. The Blu-Ray player on the XSX and audio support leave a lot to be desired and the Xbox's operating system is far too complicated for my liking. The audio situation is pretty well-known, but apparently an update at some point removed the Bitstream option so this causes issues with playing Dolby Atmos/Digital even after downloading the recommended Dolby app. Whenever I'm playing a Blu-Ray, the audio that plays is Dolby Digital TrueHD. The player does not say that it is playing Dolby Atmos. Meanwhile, the PS5 does say it is playing Dolby Atmos but that is because it has the option for Bitstream. As far as the operating system goes, it's just too busy. It's relatively easy to understand, but I feel like Microsoft could really learn to simplify and speed up their OS. Aside from those few downsides, this is an excellent system worthy of your time, especially for older gen titles. Can't tell you how fun it has been going back to play titles like Fallout 4 and Star Wars Knights of the Old Republic at 60fps.

Purchased for my “kids,” but I enjoy playing every once in a while. Upgraded from our previous X-Box One and have been impressed with the series-X. The load time is so much faster than previous models. With the ethernet connection and our internet speed, games like Assassins Creed, Call of Duty, Halo, all download in minutes! The gameplay is smooth, 120hz, (with a tv or monitor that is capable of 4k@120hz), is absolutely incredible! The details in the games, colors, etc, just all around great console. A true upgrade from the previous versions. Initially, I wasn’t sure I would like the new design when it was released, but as it sits in my black entertainment center, it’s hardly noticeable. My only “negative” is the amount of storage. With these large size games, 1TB is gone pretty quickly and so you need to use the expansion card. Getting a 2TB card from X-Box can run you antother $280. So you take a $500 system (depending when you purchase, holidays, black fridays the system goes on sale), add an expansion card and now you’re at $800. Add another controller if you purchased a system with just 1 controller, and you’re close to $1000 after taxes. Again, these things aren’t needed right away, but if you or your kids are “gamers,” you’ll definitely want the extra storage. Other than that, you can’t go wrong with purchasing this system!

Its better in every way, but I love the short load times and quick resume feature. Alone thats worth the upgrade, even without the next generation content.

Birthday gift (upgrade from Xbox-s) for my son and he says the speed and graphics are amazing!!

I’ve had every Xbox since the first console. And the Series X is a beast! The graphics are great. The load times are drastically improved. You will not be disappointed if you purchase one!

Worth it definitely I waited so long for it. It’s super quiet and the graphics and frame rate, speed immaculate! It does have a glitch Microsoft knows about where it randomly shuts off tho

I made the jump from the Xbox one to the series x. The load times are way faster and the graphics are amazing. If you can get ahold of one, I’d strongly recommend making the upgrade.

Beautiful design, fast with lots of memory and easy to use!

So far loving this upgrade. Was easy to move all my accounts over. Performance is greatly improved. Runs much quieter than the previous gen to me. Backwards compatibility is great too.

Awesome gaming system love how fast it is and the graphics are awesome.

Super fast, quiet, great graphics, and lots of storage.

So happy with this purchase. We use it daily for all our gaming

The experience is amazing, you can tell the difference between the x and the s series. It is so smooth when playing games and the 4k stream and movies is the cherry on top

Really great system, way faster than my old xbox. It was well worth the wait.