Customer Ratings & Reviews

My son like this great and very useable although need more flexibility to use the different platform

Ordered online, picked it up within an hour of purchase!!! No hassles, no lines. Set up and Gaming within 2 hours of purchase.

I had a great experience at the store. The assistants were very helpful in guiding me with my product selection, and I was able to purchase my item promptly

As an avid gamer, I recently upgraded to the Xbox Series X, and I must say it is an absolute gaming powerhouse. This next-generation gaming console has heightened my gaming experience to unprecedented levels, delivering stunning visuals, lightning-fast load times, and an array of impressive features that redefine what a console can do. First and foremost, the Xbox Series X's graphical prowess is phenomenal. Playing games in stunning 4K resolution at a smooth 60 frames per second has completely immersed me in breathtaking worlds like never before. The ray tracing technology brings lifelike lighting and reflections, adding a new level of realism to my favorite titles. The HDR support further enhances colors and contrasts, making every game visually striking and vibrant. Load times are a thing of the past with the Xbox Series X. Thanks to its innovative custom SSD, games load faster than ever before. There's no more waiting around; I can jump into my games within seconds, ensuring uninterrupted and seamless gaming sessions. The Quick Resume feature allows me to effortlessly switch and resume multiple games, adding to the convenience and versatility of the console. With the Xbox Series X, backward compatibility is truly remarkable. Not only can I play my entire Xbox One library, but also experience enhanced performance and improved visuals for select titles. The Smart Delivery feature ensures that I always have the best version of a game, whether I'm playing on the Xbox Series X or an older console. This seamless transition between generations is a huge plus. The new Xbox Wireless Controller is a joy to use. It maintains the familiar layout while introducing enhanced grip texture and a more ergonomic design, ensuring comfortable gaming sessions even during extended play. The addition of a dedicated Share button simplifies capturing and sharing epic gameplay moments with friends and the gaming community. The Xbox Series X boasts an extensive library of games with Xbox Game Pass, which offers a vast selection of titles that cater to every gaming preference. The subscription service gives me access to popular games on launch day, ensuring I'm never short of gaming options. The Xbox Series X's backward compatibility also allows me to revisit beloved titles from previous generations, truly maximizing the value of my gaming experience. The console's whisper-quiet operation is worth highlighting. Unlike previous generations, the Xbox Series X remains remarkably silent, even during intensive gaming sessions. This means no distractions and complete immersion in the gaming world. The Xbox Series X's sleek and minimalistic design adds a touch of elegance to any entertainment setup. The console's size might be larger than its predecessors, but its sleek black exterior and minimalist aesthetics make it a stylish addition to any living room or gaming den. In conclusion, the Xbox Series X is a game-changer in every sense. Its breathtaking visuals, lightning-fast load times, extensive backward compatibility, and immersive gaming features reaffirm its status as a true gaming marvel. Whether you're a casual gamer or a hardcore enthusiast, the Xbox Series X will undoubtedly elevate your gaming experience to new heights.

I was rocking the Advanced Warfare Xbox One for many, many years and was getting to the point where I was having console lag and crashes. Best Buy had a great deal on this for Black Friday and giftcard and decided to splurge. This thing is sick nasty! Performance: If you don't have a 4k TV or Monitor (I use a 4k Samsung Monitor) you will not get the full experience here. I had brought this over to my friends house and he only has a 1080p HD TV and I didn't get near the same quality. The HDR is amazing, it is a feature you need to experience on a 4k display. Games like Fortnite and GTA look like brand new games. Super smooth, sharp detailing, and it stays quiet and cool. I also love how you can switch between games without having to restart them. I didn't know this was a thing and it is amazing to switch between games with very minimal wait time. Storage: 1TB is not enough storage, luckily, you can expand it easily with an expansion card that plugs in the back of the unit. You can also do what I do and use an external SSD drive which works fine for my needs. If I ever need more storage I know I have expandability options. Ports: You have 3 USB ports- 2 in the back and one in the front. This should be plenty to charge your controller with the play and charge kit, expand storage and for usb connected headphones. However, if you have old astros, you will need to upgrade because there is no optical port. You can also get a special connector for optical usage but it is not a deal breaker. Of course you have HDMI, ETHERNET, and the expandable drive slot. Controller: Wish it had built in battery charger like PS5 does. However, the play and charge kits work fine and it makes sense they do this as internal batteries (like any batteries) will wear out overtime. Easy replacement! Controller feels comfortable, just wish they made the thumbstick a little larger for my big thumbs. I love the quick share option and I can use it on my iPad with Bluetooth for playing games on there. Overall it is awesome controller. Overall Review: Yes, it is worth the price. This thing is killer and if you already have a 4k display do spend the extra money and get the series X. I was going back and forth on this and I am so glad I got the best one available. The performance, speed, and overall visual experience is superior and Microsoft knows how to make a great gaming system being my last console lasted almost a decade (9 years).

Best purchase I did, works great. You can see the amazing colors shown when playing a game. It looks nice and clear.

This purchase has been the best return on investment I've made when it comes to video games. The system is so powerful and fast compared to the Series S. Have not had a single problem with the system or controller. The biggest selling point is that it is future proof for future gaming. The last console you'll need for a long time.

The Xbox Series X is an absolute powerhouse! From the moment I unboxed it, I was impressed by its sleek, minimalistic design in Carbon Black—it’s futuristic but blends perfectly with any setup. The 1TB storage is more than enough to load up on my favorite games, and with the quick resume feature, switching between games is incredibly smooth. The performance is mind-blowing. Games run in stunning 4K with buttery smooth frame rates, and the load times are practically non-existent thanks to the SSD. Whether I’m playing the latest AAA titles or exploring older games with enhanced performance, the Series X handles it all flawlessly. I also love how quiet the console is, even when running graphically intense games. It barely makes a sound, allowing me to fully immerse myself in the experience. Plus, it’s backward compatible with tons of Xbox One, 360, and even original Xbox games, so my entire game library is always ready to go. If you’re serious about gaming and want the best console experience, the Xbox Series X is a must-have. It’s fast, powerful, and future-proof—truly a game-changer

The Xbox Series X runs games in 4K with high frame rates, and the difference is instantly noticeable compared to older consoles. Load times are short, so you’re spending more time playing and less time waiting. The controller feels familiar and comfortable, and overall the system has been fast and reliable since day one. It’s easily the most capable console I’ve owned.

After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

Still working, kids love it, doesn’t overheat and have not had a single problem in the last few years since we bought it.

Bought this for my uncle for Christmas. He loves it. Xbox x delivers great gameplay and graphics. Never had an issue with mine so i hope he doesn't either.

I love the gameplay graphics and how fast games load. I have not experienced any lagging. Definitely recommend to a gamer

Works great, great customer service as always, love using the pick up in store option.

TLDR; Great system, love the backwards compatibility. I have got hours of fun out of it and would buy it again. Future is shaky, but what is here is pretty good. Graphics - Image quality in most cases is very good. Framerate in most games is also very good, usually 60 FPS. There are a few games that are locked to 30 FPS, but those are very few and far between. There is a trade-off in some games where if you want the sharper graphics, you will need to deal with 30 FPS. Or if you want the smoother gameplay of 60 FPS, you end up with an image that is fuzzier or in some cases down right blurry. Library - Very good library of backwards compatible games, some of which even receive resolution or FPS boosts or both. Most current gen third party games are also on Xbox. The downside is exclusives. Xbox does not have a lot of exclusives outside of Halo / Forza / Gears. And they are not receiving the Sony exclusives in the foreseeable future. You would do well to make a list of games you want to play and make sure none of them are Sony exclusives. Controller - Great upgrade over the Xbox One version. Very comfortable. Not as big of a leap as the PS5 Dualsense controller (that one really feels next gen). The battery life is amazing, especially if you get a charging stand and a battery pack. Audio - No complaints, although I am not great at rating sound. It outputs to the TV and it sounds good, not sure what else to say lol. Storage - 1TB in 2024 is a little on the small side. You will need an external SSD or an expansion card. I would suggest 2TB for either. Also, the external option will only play Xbox One, 360, and Original games. The expansion card will play all games. Online Play - You need Gamepass Core to play online (with a few exceptions for free games like Fortnite, Roblox, Apex, etc). I think it's around $60 per year. Gamepass Ultimate is pretty nice if you play a lot of games or you would like to try out Cloud gaming on your tablet / phone / laptop. You also get a lot of new releases like Indiana Jones and Call of Duty day one at no extra cost, which is a nice perk. The Future? - Xbox seems to be in a transition period right now. Their current offerings and the console itself are very good. I will say that Xbox does not seem very clear on what it wants to do in the future or how it will successfully execute whatever vision they may have. That may not matter to you in the long run, but it is something to consider. Conclusion - This is a solid console that will provide hours of fun and good value through Gamepass. The somewhat uncertain future and lack of a clear direction from Microsoft does make the console look a little less compelling, to the point that I felt the need to take one star off of what should be a 5-star system. I would still recommend it to a friend as it represents a good long term value combined with Gamepass. Just maybe hold off on building up a big library until Xbox clearly communicates their future plans.

Great console. Works as intended. No problems. Works right out of the box. Will need some more storage though.

This Xbox Series X is a gift for my son. His last works well but heard the X is pretty great.

Love my XBox. Works very well and I use it for everything like watching TV and playing movies in addition to playing games

I've had countless hours of fun playing alongside my girlfriend. I got hers for her birthday, and it still looks new.

Ordered for my brother as a gift and it came in, in perfect condition. The order actually came in earlier than expected and I was very pleased with it. The console works great and my brother loves it.