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Customer reviews

Rating 4.9 out of 5 stars with 36811 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 36,808 reviews
  • Pros mentioned:
    Load times, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So Far Pretty Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast and so far it handles all the games way better. I don't have a 4k TV with 120fps but the 30fps games can now run way smoother at 60fps. The load times are also way faster and the console doesn't get hot or make any noise at all. Once I get a better TV I expect it will only be even better. Definitely a next-gen console. You should definitely buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jean,

      Whether it be the near-instant load times, optimal operating speed and computing power, or simply the redesigned look and quiet running noise, we're thrilled to have met the next-generation mark with your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback, and are delighted to know you are enjoying your time with your new setup. We happily accept your recommendation, and are glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console Overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is absolutely amazing. It's super fast and responsive, makes everything look better on a 4k TV, it's super easy to setup via the Xbox app. It's larger than I expected, but still fits nicely among the atmosphere. The quick resume feature lives up to its name, and I highly recommend it for anybody looking to upgrade their current Xbox experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are happy to hear that you're a fan and would recommend this console. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox X review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was closing to upgrade my xbox one console and was or course between PS5 and xbox X. i choose the xbox x and what a good choice, my instant favorite features was the setup took no time at all and kept all my content from my xbox one and didn't have to be a tech wizard to do it. graphic are great and as long as you have room for it to breathe no overheating issues at all. one thing to note is making sure your TV is getting the most out of it , you need a 4k 120Hz TV with Dolby vision, HDR 10 and a 2.1 cable to get the max potential for gaming's and Movies, also for TV look for one with a 144hz HDMI1 port to be in good shape for any software updates in the future

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great way to hop in next gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft improved a lot of things on this console that were not already improved on the Xbox One and even the One X. Gamesoad tremendously faster, and Series X optimized games are just beautiful! Make sure to give the console a good amount of breathing room as it can get pretty warm. Overall it's a great console, and I haven't experienced any negative things with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nicholas,

      We're glad that you've had a chance to see how much faster and more powerful Xbox Series X is. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 6mo and works great. Definitely a big difference from the series s to x. Games load 50% quicker and the graphics are 20% better. Runs more smoothly then previous gen consoles

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great System!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this system since it was released and it's been great! I decided to purchase a new TV so that I could utilize 120 fps and I can't believe the difference I noticed when playing Cold War multi-player. My only cons are no Halo Infinite at release and that it does get very hot so make sure you have the unit somewhere with appropriate airflow.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a beneficial addition to your next-generation gaming setup! Your new Xbox Series X Console is a true powerhouse, and we're thrilled you are enjoying your time with it. Thank you for outlining your experience for us! We know console placement can have a big impact on your unit's temperature levels, and have built a helpful resource to assist in configuration. We recommend the following link, where you'll find all the info you need to create the perfect environment for your system: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm moving from the XBOX ONE X to this and the quality does seem better. The system seems nice and quiet, no complaints. I don't really have many SERIES X games yet, so hard to judge. Played FORZA 4 and the draw distance seemed improved. Loading was better. My one complaint, the system is HUGE! Does not fit in my opening, so I had to place on top my stand.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    series x is a beast. great upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beast of a gaming system. great load times, stunning graphics and overall experience, i have a beefy gaming pc too (used mostly for work) but sitting on the couch with with a controller and giant 4k screen with the series x rendering graphics the way it does it a whole another experience. also whisper quiet even with demanding games. def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has continued to listen to it's fans and this console is the latest in a number of moves to position it as the industry leader. Super fast load times, better graphics, and an amazing library thanks to gamepass make this a great console to own now and in the future. Pros: - Super fast load times. Coming from an Xbox One S the difference is incredible. - Smoother gameplay, menus, everything - Last generation games are consistently being optimized - Console has a cool design and 4K Blu-ray player. It can work vertically or horizontal. Cons: - While xbox continues to optimize last generation games there is still a lack of exclusives. Gamepass and multiple free-to-play games such Apex Legends help as I already have too many games to play, but it would be nice to have games to be as excited about as Spiderman or God of War. - Console is large. While I like the design and shape it doesn't fit in my entertainment center upright (vertical) so I have to lay it on its side which I don't like the look of quite as much. Overall I'm very excited to own this console. This console release feels a bit odd due to the shortage of consoles and "different" leap forward compared to past launches but so far the next generation is looking very promising.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts, we appreciate the feedback. We are happy to hear that you are enjoying the Xbox Series X, especially the fast load times and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Serious upgrade over old pc graphics card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Fast load times. Easy set up. Had been using pc for Microsoft games and PS5 for everything else but the xbox x was easier to find lately than a highet end graphics card so I switched to the console and wasn't disappointed worth every cent ...and the wait to find. Add ssd storage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox One. It is way faster, games load in a fraction of the time, the graphics are amazing. Very easy to set up. Logged into my account and all settings were transferred. The interface is the same, so nothing new to get used to. Also works with the older controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs amazing. It’s quite. No issues with graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick Design, Fast Speed, Quiet Operation, and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming mostly on pc lately annd i sold my xbox one x to purchase the Series X. My pc has a new Nvme drive and the speed of the Series X blows my pc away. I get more fps on pc but im wuite impressed with xbox. Game Pass and quick resume has been awesome. I have played more games in the past few weeks then i did in months. I love 4k at 60fps!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very Happy Gamers in Our Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ! Our Xbox One had been frustrating us forever, especially with not wanting to load, much les READ disks. Zero issues with this console so far. Extremely simple set up, fast loading, great graphics, and looks nice rather than like a stereo component. We skipped the previous consoles because they looked awkward and ginormous. This console shape should not change. A replaceable lint filter like hair dryers or even CPAP devices use would be sufficient to protect the inside of the device. Should be extremely easy to incorporate, allowing a larger airflow opening. Get on this ! Would save a ton of service calls and angry email time wasted, leaving CSRs and tech support free to do other things.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best in the family

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the series X! Not only are the graphics great, the faster storage and quick resume make modern day gaming possible during short breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Fantastic System, well worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge step up from the previous generation xbox for many reasons. - Super quiet even after longer gaming sessions: the installed fan does a great job during play and also quickly cools the system down after longer gaming sessions - Note: Some reports surfaced of "smoke" from the fan and have been proved false. There is no smoke coming from the top of the device. - Load times are amazing: system startup is clean and fast, load times to start a game are fast, and load times within games are exponentially faster than the Xbox One. - Graphics are fantastic on an HD or other TV, but are dramatically improved when connecting to a 4k TV (and connecting to a 4k TV is system recognized and asks if you would like to update settings with one simple click) - Large power supply box and plug are a thing of the past: The power chord and HDMI chord included are streamlined and system setup is a breeze - Connecting an Xbox One controller or new Series X controller is fast and efficient. If the controller needs an update the system recognizes and then in one click the install is installed - The design of the system and the controller are a positive as well. The device itself is sleek, clean, and doesn't distract from any room design.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thank you so much for all of your feedback. We are so happy you are enjoying the Xbox Series X and all of its features. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting to purchase this to upgrade from the Xbox One. I should have done it months ago. Much more powerful, quicker, loads graphics much better, my multiplayer game has improved due to its quick response of my actions on the controller. Controller feels better than the Xbox one too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    So far pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster Loading, Super Quiet and better graphics and back compatibility, only downer is no next game yets, but older games are made new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox Series X mostly for Fortnite and it’s been unreal. The game runs super smooth and loads almost instantly. No lag, no random freezes, and everything just feels faster compared to older consoles. What makes it even better is playing with my friends during senior year. Almost every night we’re on Fortnite together after school, running squads, talking trash, and just having fun. It’s honestly been one of the best ways to chill and make memories before everyone goes off to college. The graphics look great and the higher FPS actually makes a difference. Once you play Fortnite on the Series X, it’s hard to go back. Everything feels cleaner and more responsive. Overall I don’t regret buying this at all. It’s been a huge part of my senior year and some of the best times I’ve had with my friends. If you play Fortnite a lot, this console is 100% worth it.

    I would recommend this to a friend