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Customer reviews

Rating 4.9 out of 5 stars with 36812 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 36,812 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X delivers a remarkable gaming experience with its powerful hardware and fast load times. The graphics are stunning, and the Game Pass library offers an impressive selection of titles. Its sleek design and quiet operation make it a perfect addition to any entertainment setup. Highly recommended for gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with X Box since the 360 and I’m very happy with the Series X, the system is reliable and the graphics are great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Next great gaming machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, super quiet while running. I love the ease of adding additional storage. I'm glad they kept the UI the same. Faster load times, amazing graphics. I wish the base stand came off because I have to have mine on it's side. Now all we need are great games coming to Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, graphics. and performance. Best Xbox yet

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the og Xbox one and this thing delivers. Fast load times and great graphics are a huge difference. Quick resume is one of the coolest next gen features. Being able to switch between games or boot up the system to the same spot o was playing at before almost instantly is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xxxcla, very clear picture, easy to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my grandsons so that they wouldn't have to keep transporting theirs from home to my house best thing I ever did. However, this item works so well, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS fanboy - love this Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every single PlayStation since the original, so this is my first real foray into the Xbox world. I couldn’t decide between the Xbox and PS5, so I wound up getting both. The Xbox controller has always been my least favorite part about it, but it feels like they’ve trimmed it down so it feels better in my hands. I also like the overall look of the console. Some say it’s too basic. I like the look. I have yet to play any discs on it, but I’ve taken advantage of the insane number of awesome games in the Game Pass Ultimate library. If you can’t decide on which console to get, do some research on Game Pass. If you want even just a handful of the games in the collection, its a no brainer. And don’t forget Halo Inifinite is scheduled for release later in 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box labeled "excellent" condition. Description matched the item. Have been using it for about a month now and no problems. Came with everything I needed as well (cables and controller).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loading speeds and graphical prowess of this console are second to none. While I’ll always want more internal storage since new games have exploded in size, it’s enough and it’s offset by the nearly quarter century of backwards compatible titles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series Business!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on one and couldn’t be happier... wasn’t crazy about the design before release but when in person it’s pretty cool to look at. The quick resume feature is cool on the games that allow it, great graphics and it’s easy to set up. I’m really looking forward to new games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Fast, quiet, fun.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed alone won’t make you want to go back to the previous generation of consoles. A week playing will be enough to spoil you. Also, the quick resume feature is a very a nice addition and the updated controller rounds out an all around great package.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Graphics look great. New controller feels and plays great. Does give off plenty of heat on top. Be careful where you position or place it. Allow adequate ventilation. I have temperature regulation fans in my tv console stand to ensure this and highly recommend one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing Upgrade, Needs more Next Gen Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure the upgrade I needed. Load times on last gen games are instant, and runs most games better. I would recommend a newer tv so you can get the most out of the machine. If you don't have a 4k tv you wont see much of a graphical improvement. The controller is very similar to the xbox one controller, the share button is nice, and the grip is better on the back and triggers, but the best improvement so far is the d-pad. The best part of this new console compared to its competitor is the backwards compatibility with xbox, xbox 360, and xbox one games. As a bonus if you pay to unlock developer mode on the xbox (check youtube) you can even play emulated games as well including playstation 2, gamecube, etc. Overall an upgrade much needed. Only con is that it needs more next gen games, but thats what happens with most new consoles, needs a year or two to really see the true power. Only con at the moment is purchasing one, it took me a month, but bestbuy hooked me up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to hear that you were able to get your hands on the Xbox Series X. We are loving that you are loving it and its backwards compatible feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worthy Heir to the Xbox Franchise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I can say. I was lucky enough to get one during one of Bestbuy's refreshes. First off, big thanks to Bestbuy for even allowing folks to get one. I appreciate them not allowing bots to just scope up all the inventory unlike Walmart and Target. As for the console, it reminds me of a subwoofer. It definitely does not look like the previous Xbox One X and it definitely runs faster. I love the 1TB SSD. Load times and performance are very noticeably faster. I brought this version so I could have the 4K Blu-ray player. In terms of gameplay, it seems to run cooler and does not make as much noise. The UI seems more refined. The cool thing is that a lot of Xbox One games get an enhanced feel and you can tell. All in all, despite the price, it is an upgrade. Hopefully, we will start seeing some real 8K content. I actually upgraded my smart TV just for this console alone. With 4K smart TVs going down in price, you will need one to really appreciate this console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Buy the xbox series X you wont regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I had a series S and wanted something with a disc drive and more power. The series X definitely delivers both, when i started playing Diablo 4 it was on the series S and when i switched to the series X I noticed the difference right away. Graphics were nicer and smoother, and the game play had improved dramatically. The series X compliments my xbox series 2 elite controller very well. I'll be honest I play my Xbox series X way more than I play my playstation 5 and i enjoy every minute of it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An all around great console buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. I highly recommend it if you already own Xbox games from previous generations. The ability to play almost all your games in form of discs is amazing. The design is nice, it fits almost anywhere, it's fast, and super accesible and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Another Great Console from Microsoft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Xbox Series X. I've owned every Xbox console since Microsoft got into the video game business with the original Xbox console and this one is almost perfect. While a simple design, the console looks very clean and a nice addition to my collection of electronics used in the living room. The load time is incredibly fast and a much-appreciated upgrade from the previous consoles from earlier generations. The new controller is a slight upgrade from the controller on the Xbox One and very comfortable to play with. My two favorite things about the new Xbox Series X are the availability and performance of GamePass on it and the backward compatibility of games from previous systems. You can play on it almost every native Xbox One game, currently 568 Xbox 360 games, and 39 original Xbox games. I'm definitely glad I bought this system so early in the new generation period and highly recommend it to anyone who loves to play video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate you taking a few minutes to share your story with us! We're happy to have you as a loyal customer, and are delighted to know you are enjoying your time spent with your new Xbox Series X Console. From the clean design features and overall aesthetic, to the optimized computing power and comfortable controller interface, we're glad you like what you're seeing. Thank you for sharing, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it looks like a speaker but it does look modern as well. The control feels like same as the previous editions which I personally adore. Device runs quickly, graphics are great, storage is great, can't find something to complain about!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation User Turned to Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast and is a brick of a console! When I first unpacked this thing, it was huge compared to every other gaming console I’ve purchased. The load times for games is quick thanks to the SSD and the graphics, even on my TV that doesn’t support HDR, are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Xbox delivers a premium gaming experience with it's new features and hardware upgrade. Very quiet while playing and it's new Quick Resume will have you jumping from game to game for rapid game sessions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the added features and perks of your new Xbox Series X Console, and that you've enjoyed your next-generation gaming experience so far. Whether it be the improved user interface, added Quick Resume functionality, optimized computing power, or simply the whole package, we're thrilled you have found it to be a beneficial addition to your gaming setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft