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Customer reviews

Rating 4.9 out of 5 stars with 36819 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 36,819 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Absolutely Thrilling and Immersive Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased [Game Title] for Xbox, and it’s honestly one of the best gaming experiences I’ve had! From the moment I started playing, I was hooked. The graphics are stunning, especially in 4K, and the attention to detail in the environments and characters makes it feel incredibly realistic. The gameplay is smooth, intuitive, and offers the perfect balance between challenging and fun. The storyline kept me engaged throughout. Each mission felt unique, and the character development was surprisingly deep. The multiplayer mode is just as impressive – I’ve had countless hours of fun playing with friends. I also love the regular updates from the developers, which add new features and keep the game fresh. If you’re an Xbox gamer looking for something that combines great storytelling, top-notch graphics, and solid gameplay, is a must-buy. Highly recommended! Feel free to swap out specific details to match the game you’re reviewing, like mentioning specific features, game modes, or elements that you loved.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Xbox Series X is a powerful console with few flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done an excellent job with this new Xbox series x. The pros are obviously visual new graphics and the loading speeds. Yhe console is backwards compatible for xbox one and 360 games unlike PS5. The cons are that the console gets very hot on top and they removed the one guide and convenience of being able to power on ans off all your devices with the touch of the X power button, such as TV, surround sound/ sound bar, cable/ satellite box. The games take up alot of space, I've already purchased the Seagate 1 TB card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't beat it...minus the lack of exclusives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy actually had the best system for avoiding scalpers of all the other retailers in my opinion. Lots of sitting on the website and waiting, but it paid off for me. Been enjoying my Series X for nearly a month and have to say its awesome. The biggest thing I have noticed since moving from my original Xbox One Console to this is the noise. This console is dead silent. I have not heard the vans kick in once, regardless of what you're doing on the console. I tested it by launching Red Dead Redemption 2 and closing it, then re-launching it, then closing it, then opening Cold War and then closing it to give it a real stress test. It was able to handle it no problem and didn't make a peep. This machine is a real beast, if you can get your hands on one...do it! Only complaint is lack of exclusives, but hope that changes

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less of a “next gen” feel, more of an improvement in quality of life. Load times are crazy fast and graphics are more refined and fluid. Quick resume is my favorite feature at the moment. Get the most from the new hardware with Game Pass!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Is Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Playstation guy, but I loved the game Halo. I remember playing the game when it first came out, except I always had to go to a friend's house to play it. Now that I can play the real thing, I have to say I love using my Xbox. The user interface is pretty simple to understand, and the setup was rapid, probably 10-15 minutes before I could do something with the machine. I did buy one Halo game with the Xbox. I would say the one frustrating thing was how long it took to install and update the game before I could play it. If you're buying this for someone as a gift and plan on including a game with it, I recommend unboxing it, setting it up for them, and downloading all the updates so they can use it when they receive it. However, I imagine this is the case on any game system, so I don't think it is unique to Xbox. The other tiny grievance is that you run out quickly, even with 1TB of space, so do yourself a favor and buy an expansion drive. I hope they decide to make more storage capacity options in the future. Overall, after getting acclimated to the controller and suppressing my PlayStation mind, I love this and would recommend it to anyone. I do not regret not buying a PlayStation. When I was shopping for a gaming system, I was ready to purchase a PlayStation without even thinking about it because I've been part of that ecosystem since the beginning. However, the difference in price between the two consoles is what did it for me. I'm sure we could debate the nuances of each console and why one is better than the other, but if you bottom line it - if you buy the Xbox, you're getting the same great experience (if not better) for a lot less money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say i was skeptical on purchasing another consile but once i downloaded my first game on the xbox series x and saw the loading speeds faster than space travel and the graphics better than vr i was so glad i did and upset i hadnt done so sooner. Amazing product in every way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations. Graphics are great as well as speed and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazinggg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend we’ve had it for a couple of months and it’s working amazing haven’t noticed any issues and overall worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console quick load times good graphics and the quick resume is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Was a gift and my son loves it. Overall service and sale went well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    The best console by a wide margin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got very lucky in being able to preorder this back in october and I am so very satisfied with it. It is by far the happiest I've been with a gaming console purchase in my life. The load times/quick start functionality is just amazing. The only problem with that is waiting for your friends who have previous generation xboxes to load up their game! I also love the design/profile of the system. This is a console that will look at home in any home - whereas the same cannot be said about the gaudy PS5. You already know this, but if you can get your hands on one of these as MSRP, do it without even thinking about it. I hope that in the coming years Microsoft releases a VR headset that leverages the power of this system, or works out some kind of deal with Facebook/Oculus. It needs to happen!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      We're thrilled you were able to get your hands on one! Thank you for taking some time to share your thoughts with us, we really appreciate the feedback! Whether it be the newly-added Quick Resume functionality, aesthetic design improvements, or the overall powerhouse of an operating system, we couldn't be happier to hear you are enjoying your Xbox Series X Console experience. We're right there with you, we're hopeful for the future, and the exciting, new products we intend to offer. Stay tuned!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son is happy and that’s what matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He says it moves quicker than his old Xbox one and the graphics are way better! He still uses his elite controller so I don’t have a comment about the controller that comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    GREAT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Graphics and speed are amazing!! Worth every penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying how fast the Xbox Series X is and its awesome graphics. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Unleashing the Next Level of Gaming Power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Xbox Series X, and I must say it has exceeded my expectations in every way possible. The power packed into this sleek console is truly remarkable. The graphics on the Series X are stunning, with 4K gaming delivering an immersive and lifelike experience. The inclusion of ray tracing technology adds an extra layer of realism to the visuals, making every game a visual spectacle. One standout feature for me is the quick loading times. Games load almost instantly, allowing me to jump into the action without any frustrating delays. The seamless transitions between different games and apps showcase the impressive hardware capabilities of the Series X. Backward compatibility is a game-changer. I can revisit my favorite Xbox One, Xbox 360, and even original Xbox titles with enhanced performance. It's like having a vast gaming library at my fingertips. The Xbox Game Pass subscription further enhances the gaming experience, providing a vast selection of games across various genres. It's a fantastic value that ensures I always have something new and exciting to play. The design of the console is sleek and minimalist, fitting seamlessly into my entertainment setup. The cooling system is efficient, keeping the console quiet even during intense gaming sessions. In summary, the Xbox Series X is a gaming powerhouse that delivers on its promises. Whether you're a casual gamer or a hardcore enthusiast, this console is a must-have for anyone looking to take their gaming experience to the next level. Microsoft has truly set a new standard with the Series X, and I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stop the negative and just enjoy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games awesome. Love it. Grow up poor and you'll have a different attitude. Just appreciate life and be kind. Walk in another person shoes...you'll quckly quit complaining. Series x is great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Expensive but totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our original 2013 xbox one crapped out on us, we went straight to best buy for the deals on friday and BAM new xbox series X its SOOOOOOO much faster loos waaay better 10/10 buy. expensive but the original was the same price if not more with the kinect and lasted 11 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More Evolution than Revolution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox One X everything about this new system feels more like refinement rather than an evolutionary overhaul. Both the old system and this new system share the same UI. The design language is very similar, especially the controller. Added grip and a "Share" button are about the only things different with the controller. That said I'm very happy with the product. Quick Resume is a game changer and I'm using it much more than I thought I would when I heard the pre-release press announcements. Games still look great and I'm sure this console has more power than my TV knows how to handle. I'll probably upgrade my TV sometime within this console generation to take full advantage. If you game a lot it is definitely worth an upgrade. If you're more of a casual gamer it's probably smarter to wait.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best. Of the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a former Sony guy, this is the best console ever. Period. The features, the speed, the graphics quality, the UI, game pass, quick resume, it’s all there. It’s literally perfect. Goodbye Sony, it’s almost like I never even knew you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying my mini fridge xbox. The quick resume is so nice. Jump right back into my games is great. Wish it had more space but at least its expandable. Games look great on my 4k tv. Totally worth with gamepass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and better graphics over last gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros of the x is: Multiple external hard drives supported for use at same time, why is this important? I like having my games DL and ready to play so even with fast internet with erasing and downloading games again takes time, expecially with game pass I like to DL random games I would have never actually paid for just to try them out so having multiple external drives are great for this... I can keep my series x and games I want to have with super fast speeds on my internal or storage card... And games I don't play too much I can place on my older mechanical external hard drive... Cons: there is no exclusive games for series x/s right now... So at this point it's basically a more faster and powerful xbox one x... And the controllers had very minor changes and still use as batteries which is annoying.

    I would recommend this to a friend