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Customer reviews

Rating 4.9 out of 5 stars with 36823 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 36,823 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made time to get back into gaming leisurely. Was really excited about this Xbox. It's been good so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerhouse System Missing Powerhouse Games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're an Xbox player than this is a no brainer. This system is fast, quiet and plays the games you're familiar with. Add in Game Pass and you're cooking with fire, as most of the most popular games are available on this service. Features such as quick resume make jumping in and out of several games a breeze. Where it loses points is the lack of exclusive games. The system is amazing and super powerful but currently lacks games to truly make it shine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Scotty,

      Thank you for sharing your experience with your new Xbox Series X. We're glad that you're enjoying its overall speed and power, and that you're a fan of Xbox Game Pass, too. And don't worry, more great Xbox games are on the way so we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and runs super smooth and fast. Just wish there were a few more launch titles available, but this Xbox makes EVERY game look and run better than my Xbox One X. It's super quiet too which is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times, Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new console, games run very well. Much quicker UI and load times in games. The controller will feel very similar to the Xbox One plus a share button was added so you can quickly save clips and screenshots.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads games really fast. 4K resolution making graphics really pop out. Had an unbelievable amount of storage in comparison to previous system. The controller fits your hand better making it much more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an xbox, what else can i say? Brand new, works well. I have cool accessories with it. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Series X is Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems with the pre order but i was able to get it on day one and it has been running great since. Load times are amazing and somehow my download speed is better on this xbox, it is updating and faster. the games look excellent in 4k at 120 making everything run much smother and less chunky. the fan really heats the room after gaming for a while so make sure you leave doors open otherwise it can get pretty warm in a room. The controller it came with is a standard one just with a new share button in the middle I always hit on accident and take screen shots. Otherwise I love this especially with game pass and EAplay now. Great deals. Definitely get over a PS5. This should be way more than $500 so this is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, love this Xbox. I went from the OG Xbox One and the difference with how everything looked, how smooth it ran and its much better response with the interface was FANTASTIC! I find it pathetic how some reviews were ranting about the "look" of the Series X instead of it obvious upgrade in performance. Even then I have not a SINGLE problem with how it looks (although it still would have been sick if the top was actually glowing green instead of painted). Its clean, modern and looks great. The one thing I hope Microsoft will take priority in throughout 2021 is working on exclusive content that we'll love. Nonetheless, they did a great job and my games are looking beautiful and playing smooth making my exprience so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Ultimate Gaming Experience with the Xbox Serie

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultimate Gaming Experience with the Xbox Series X! I recently purchased the Xbox Series X from Best Buy, and I couldn’t be happier with my experience! The Xbox Series X truly lives up to the hype with its lightning-fast load times, stunning 4K resolution, and unparalleled performance. The console's sleek design fits perfectly in my entertainment setup, and the expansive game library, including Game Pass, offers endless hours of entertainment. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X is a must-have. Why Best Buy is the Best: Best Buy offered the best deal on my Xbox Series X purchase, with competitive pricing and excellent customer service. I was able to take advantage of their fast, free shipping and even got a discount on accessories through their bundle offers. Plus, Best Buy’s Price Match Guarantee gave me peace of mind that I was getting the best value available. If you’re in the market for an Xbox Series X, Best Buy is the place to go for unbeatable deals and a hassle-free shopping experience!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Take your gaming to the next level!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a POWERFUL console. 4K UHD graphics are amazing, out of this world. 1TB is just perfect!!!! The new controller fits great in hand and it gives you the best gaming experience. One of my favorites!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We appreciate the kind words, and thank you for taking some time to share your thoughts with us! We're extremely proud of the package we've put together in your new Xbox Series X Console, and the next-generation gaming experience it offers users. From optimized graphics capabilities, to powerful computing performance, to design element improvements of the controller interface, this thing has it all. We're happy to rank high on your list, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and bad. The good, my our son absolutely loved this. The bad, we don't see him much. Overall, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best XBOX So Far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an Xbox One S, and the difference is astounding, especially with load times. Boots up in seconds, map loads in seconds, no graphic stuttering and has plenty of USB ports for peripherals. The option to place vertically or horizontally is also nice. The only complaint I have is the limited drive storage. The 2tb expansion is coming down in price, so that is next on my buy list. Overall very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The greatest value in gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this machine. I’ve been a PlayStation fan for the longest time but I’ve gotta give it to Microsoft here: they have created a truly impressive gaming machine. This system is fast, powerful and a great way of playing games from every Xbox generation. I own this system and also a PS5 and find myself using the Xbox more because it’s so fast! New games look great on the system and the old titles also perform exceptionally well. Also, Game Pass is truly a game-changer. You won’t run out of games to play with it. If you can only get one system this generation, I’d recommend you pick up an Xbox Series X, as you will get plenty of value with the upcoming Xbox exclusives and access to a large catalog of old games.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    BEST CONSOLE EVER! Lightning Speeds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Must admit, I really couldnt see how ut could be any better than the Xbox ONE X but once I finally was able to find a Series X for sale (Best Buy being the place I found one) I grabbed it and MAN, Its WORLDS better. The 4k is even better than on the ONE X but the speeds are AMAZING! I can literally turn my Series X on, sign in and load into a game and Im playing before my husband who still is playing on a ONE X has even gotten signed in. Its AMAZING how fast this console is. I LOVE IT! The only downside is that it dows get MUCH hotter than the ONE X so definitely need to leave room for it to breathe.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its waaay better and faster than my xbox one. Better graphics and more storage, smaller and nit so clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Lovin' It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Coming from the Xbox One the load times have drastically been cut! It used to take a couple minutes for Forza Horizon 4 or GTA V to fully load. With the Series X it literally is cut down to under 10 seconds! - Graphics are amazing! Especially when paired with a 4K 120mhz refresh rate TV! - Console was smaller than I was expecting. When compared with the PS5 it is a good deal smaller. (Can be laid on side as well for those that don't have room for it to be vertically.) - All past titles purchased or in your library from Xbox One transfer over automatically when you log into your gamertag. This is very nice considering there really weren't too many captivating launch day titles. (like usual when a new console is released)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your experience with the Xbox Series X. We are so happy to hear that you are loving it and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console that blows my original Xbox One out of the water. Definitely recommend if you manage to secure one. Fast, portable, and extremely quiet. Excellent at what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very fast while im playing high end games i’ve never dealt with a smooth consolse ever till I started using a Xbox series x, we’ve heard it been called “refrigerator” but it should be tooken as a compliment for it sure does cool like one its good for many purposes than just gaming good for theater moods aswell silent console id say has my well earn 5 stars for sure :)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great console but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console easy to set up and very comfortable controller. Beautiful graphics. It started making some loud noise and it would overheat causing the device to shut down. That is the only reason it didn’t get a 5 ⭐️.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX Series X for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Series X we have in our house. I got lucky and was able to get this for my sons birthday. Needless to say he was super ecstatic!! Significantly faster, smoother and better quality than any previous Xbox. The graphics and speed alone are phenomenal. For most games this console is perfect if you are a casual gamer. I would recommend this to anyone, it is a great buy and a lot of fun. With all the games available for purchase and on the Game Pass you will not go bored! If you are looking to take your gaming to the next level, however, I would highly recommend a gaming PC or building your own PC.

    I would recommend this to a friend