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Customer reviews

Rating 4.9 out of 5 stars with 36829 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 36,829 reviews
  • Pros mentioned:
    Console, Load times

    Rated 4 out of 5 stars

    Great system, may want to wait for first price cut

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks much smoother and runs more efficiently than the Xbox one especially when playing the few compatible games at 120 hz. However it still doesn’t feel like a next gen console. I remember being blown away going from PS1 to PS2 or xbox to 360 and I don’t get the same feeling here. I was much younger then so maybe it was just being an over excited kid. Positives. The new controller feels much better than the old, it’s noticeably heavier. Quick resume is a great feature for single person games, I switch back and forth between multiplayer games and AC Valhalla it’s super nice that I’m exactly where I left off even if it’s a few days removed. If you play just MP games then it’s kind of useless as you need to still reconnect to the servers. Load times are much better overall though I haven’t tried this out with any 360 games or original Xbox games. Very quiet The only real negatives When setting it up with my LG nanocell TV which I bought specifically for the launch as it has a hdmi 2.1 port. First the screen tinted a hazy green, then I had no picture at all. But after several online forums the problem was fixed for good. I wish they provided a larger hard drive. I’m already 75% filled and only have a handful of games, so I’ll probably have to buy the seagate SSD eventually. Still i recommend purchasing but may want to wait until the first price cut.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats xbox it's amazing, excelent graphics!! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Next Gen Ain’t No Joke BUT....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen is amazing !!! Coming from an airplane Ps4 this console is nothing to mess around with. Obviously for the $500 price point you’re gonna want something for your money, and you definitely get it with this purchase. Loading times are crazy fast and the graphics with a 4K tv is insane ! But..... If you were thinking whether next Gen or pc, I would say go with pc if you’re will to come to terms that you’re gonna spend more than double what you’re paying for this. Pc does have more use than just gaming so it’s worth the investment. Both are quite amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the X box series S and bought this so I could give the series S to my son. The series X is awesome, games look better and load faster. As always super easy to setup and looks great on the entertainment center as everything else is black so it doesn’t stand out as much as the series S did even though it is a lot bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired and having fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics and motion. Highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Put me back in the game!! Cant believe I waited as long as i did to "pull the trigger"!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    System is a Go.....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had everything I needed for my new gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Quick Resume - Wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new XBOX is amazing. The ability to perform quick resume between games is unmatched and the graphics/speed of the console are unbelievable. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Powerful Monolith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a PC gamer until I lost my desk space due to my kids needing to do remote schooling due to Covid-19. In comes this little beast to save the day. I've had this at my TV stand since I received it and it has been nothing but a pleasure to use. The speed different between the Xbox One X and the Series X are night and day. The SSD and the much more powerful CPU contribute to that. If you're wondering if you should get this or stick with your old Xbox. I would highly advise buying this. Everything is more seamless and smoother and quick resume makes switching between games buttery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics and load speeds in line with the PS5. Wish in my area it was easier to find Xbox X physical games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, would recommend. Nice graphics. Really the only complaint is the heat when keeping it stored in a cabinet, no way should you run it with the cabinet closed so I had to turn the console somewhat awkwardly to allow the fan to blow heat out unobstructed, then turn it back before I store it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Smooth operating and def what I look for in a console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is excellent. Incredibly fast, beautiful graphics, and every game I've played so far runs as smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better than previous Xbox's. Works great, was easy to set up, the controller has the same feel as old ones. It actually doesn't put out that much heat, and I feel it's quieter than the One X. The only downside is the lack of new games that are designed specifically for only this Xbox. The games that are able to play on this do look and play better though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues or complaints so far, great addition to my gaming room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox can still cook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox runs great. Fast and responsive, handles bugs and errors in games well. Good graphics, overall a great and powerful console, just stinks Microsoft had some price hikes earlier this year

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Had to return the first one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wating 2 years for this I finally got my hands on this console and I must say, wow! The speed of the SSD paired with the custom GPU/CPU makes this a unbelievable powerhhouse. Graphics feel and look so real! The fact that I can go right from one game to another is so amazing! Highly recommend the Series X if you are in the market to upgrade to the latest Generation. The only drawback I must say is still having to pay $500 MSRP for a item that launched in 2020

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Upgrade to next gen with very little cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Fast and very quiet during gaming. New controller feels premium. The only thing lacking is a new user interface which maintains the same interface you see on previous gen. Other than that I would 100% recommend getting this! Something to note the transition to the new system, if you had a previous gen xbox, is very simply which xbox walks you through. I was able to hook up my external hard drive to bring over all apps and games and simply move the games that take advantage of the next gen NVMe over with quick downloading times for those who were worried about this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us and recommend the Xbox Series X. We are so happy to hear that you are enjoying it an all of its wonderful features. We hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console & local Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up options, love the console, nothing but positive things to report!

    I would recommend this to a friend