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Customer reviews

Rating 4.9 out of 5 stars with 36829 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 36,829 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console & local Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up options, love the console, nothing but positive things to report!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade purchase for me. 4k gaming with the faster speed and extra space is awesome 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is an amazing gaming console that delivers a smooth and powerful experience. The graphics are impressive, with games looking incredibly detailed and running without noticeable lag. Load times are fast, which makes jumping into games quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love Xbox x is the best, entertainment for family always with Microsoft family the experience in Xbox is incredible always.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely great upgrade. we use our xbox for everything and when it started slowing down, I knew it was time to update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Play for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, huge improvement from the older generations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console and easy to use and has plenty of memory and storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his new console. He is very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect device, perfect shopping process.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the product for about 2 months. No problem. I am very pleased. The device is really fast, playing games with this device is very enjoyable. I've never used an XBox before, but from now on my favorite console is the XBox. Also, thank you Best Buy for this nice and quick purchase. I did not have any problems during the shopping process. My shopping was waiting on the promised date at the Best Buy store where it was promised. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power, realistic graphics, deadly silence.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XSX review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox to date. Fast, fun, truly next gen, love quick resume. Graphics look amazing albeit if you have the compatible display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, A nice upgrade from my wbox one which I still love. Although a bit pricey. My brother loves it to he will be getting one soon thanks Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such an upgrade from the Xbox One I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to use, always buying Xbox consoles since I was young

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Major upgrade from old xbox oneS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded original one s model from 5 years ago. This this is much faster in every way with big improvement on details loading in game scenes. Playing on an oled tv and it's night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    During Pandemic, Best Purchase of the Year!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.. In the midst of a pandemic, this was the best purchase of the year! And, this generation the Xbox console is absolutely Excellent!! There are no complaints here. And, Microsoft along with its retail partners (i.e. Best Buy..) have done a wonderful job combating scalpers using bots from continuing to take all the stock. I have replaced both of our Xbox's with Best Buy already. If you are still looking to find stock replenishments, I encourage you to check a few times a week because more stock drops. You'll be happy you did just like me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Stuff Here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! It’s a little big but still smaller than the PS5 and easier to blend in. Runs amazing and looks beautiful. Definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rod,

      We're happy to receive your recommendation! We've designed your new Xbox Series X Console with enough power and computing capacity to handle all the exciting features of next-generation gaming, and are thrilled you think the experience has been amazing and beautiful. Thank you for sharing your thoughts! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a little slow on the down loads. But everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Super powerful with great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The optimized games look incredible on Series X. Gamepass gives me access to hundreds of games at launch. I love that I was able to just sign in and all my saves from the Xbox One X were instantly available. There was no "transferring" or "uploading" of saves involved. I just signed in and downloaded my games. Some would say that the UI feels too similar to last gen. However, I love that they've been iterating and testing their UI over the years. We get a mature, tested UI on day one. Microsoft have taken the PC or iPhone approach to upgrading this time and it really works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eric,

      Thanks for sharing how great games look and play on your new Xbox Series X. It's great to hear how easy it was to set up and start gaming, and that you're a fan of Xbox Game Pass, too. We hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Home run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, incredible speed and cavernous storage is endless. Would recommend to friends.

    I would recommend this to a friend