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Customer reviews

Rating 4.9 out of 5 stars with 36830 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 36,830 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Way better than PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox console is amazing. This console out performs my PS5, I regret buying the PS5. The PS1 - PS4 were amazing but Sony lost its touch on the PS5. I am giving my PS5 away to family because I was so disappointed with Sony. This deal is great, comes with 2 years of game pass with the fastest booting gaming console available. The graphics are twice as good as the PS5. Saves your game with instant boot from where you left off. I strongly recommend this Xbox X package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far always been XBOX and always wanted to upgrade to a ‘tower’ is what my brothers and I call them haha

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, easy to use, user friendly, sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy to set-up and get connected. Games take much less time to load than the previous console. Recent price increases is the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 and they seem to be working well. I have been buying from bestbuy a long time and I have been satisfied with the service. I will continue when i need merchandise they carry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video game grumbling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the kids, have zero complaints besides the constant complaining when told to turn it off and go do something else

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The one true X-box!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things a hardware beast. Ultra quiet. Simple design. Plays games so smoothly, with top tier 4k resolution. Game Pass is overwhelmingly a fantastic deal. Purchased mine through All Access, $35 a month for 2 years! Guaranteed you waste more money than that a week on junk you dont need. Get you one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox!!! He said the graphics and speed are way better than the Xbox One he has.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Highly recommend for gaming. No glitches

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definately Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every XBox series that has come out and this one is the best by far. It starts quicker, graphics are great and storage is good with available expansion. It seems that the games have finally gotten up to speed also. Starfield, Jedi Fallen Order/Survivor and the new Forza are excellent. Definitely time to upgrade if you haven't yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing gift. They loved it! It has great graphics and it performs well. The controller is smaller than I expected, but it feels nice. The storage capacity is good for now, but I can see needing an external storage device later on.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. What else is there to say, it's the next gen Xbox. I had a Xbox One and then a Xbox One X and the Series X is just hands down better in every way. The UI is the same as the older Xbox One, but it is much snappier. All the graphics in games are way better, and the load times are insanely fast (think seconds instead of minutes). Also it plays every game the Xbox One plays (including all of the 360 and original xbox games that are available for xbox one). If you are looking to get into Xbox or just getting a new gen console, I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox so far! Great deal with Gamepass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GUI and controller are almost the same so no big learning curve there. Just fast speed and better performance and graphics. I have a 12 tb hdd external hard drive 3.0 usb and it loads halo instantly and it's internal storage is even faster. PS5 has great short exclusive games right now but Gamepass can be a better deal. PS5 has the better controller but it drains battery after a few hours. Xbox has more hard drive space. Better multiple player experience. Both systems are amazing but if you have a PC and have Gamepass Ultimate you don't even have to buy any games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade system from Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scored one shortly after release. Easy pickup at my local Best Buy. Upgraded from Xbox one so X series is much faster, super quiet, and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox One works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from an Xbox One so this is a major update for me. I find it loads almost instantly. Good storage. Great video quality in spite of my older TV. I'm sorry I did not upgrade sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A huge upgrade from a day one Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a day one Xbox One, the Series X is a major step up. It's fast, silent, and looks great on screen and in person. When I first saw the X I wasn't quite sure I liked the look of it, but it blends right in with my home theater. The quick resume feature is great and lets you jump back into games in no time at all. So far I've had zero issues and am very happy with my purchase. If you have a 4k HDR tv or projector you will love the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console i have ever use. I have used every single console since the wii, and this is by far the best console yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    This Is The One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so let’s start with the two issues this system has. STORAGE. You get 802GB to use. In these times it should be more than that considering the size of these games are huge. Secondly this thing is bulky and heavy. Beautiful design though. To truly enjoy this system you’ll need a tv that supports HDMI 2.1 and also 4k resolution at 120HZ. 4k at 60HZ is nice but trust me when I say you want the FULL experience of this system. (Recommend TV is the TCL R646)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse console with cutting-edge specs, fast loading, and extensive backward compatibility. It's ideal if you're looking for top-tier performance and a robust gaming library. Best Buy sale model — great if you're after savings. Standard retail— steady stock, full warranty. Digital-only variant — no disc drive, slightly cheaper. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Fantastic Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find one, buy it. The performance is absolutely stellar. Game Pass is a game changer and the Xbox controller is the best there is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words, and are pleased to have you as part of the Xbox Family! We know your new Xbox Series X Console can be hard to get, and we're thrilled you were able to get your hands on one. And, excited to know you've paired up with Xbox Game Pass Ultimate! There's simply no better way to take on the next generation of gaming. We're happy you love it! Thank you for taking a few minutes to share your experience with the community.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft