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Customer Ratings & Reviews

Your price for this item is $648.00
The comparable value price is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36619 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 36,619 reviews
  • Rated 5 out of 5 stars

    Darn Tarrifs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox. Most comfortable controller, simple sleek black out design. Great console before the price raise unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and Best Buy was great. I love their financing options. Perfect place to buy my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for 3 years now, still works perfectly. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox review ! Love it and love Bestbuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. It works faster and smoother than the Xbox prior to this new model. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute powerhouse and a whole new console exp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hesitated this purchase. I kicked around the idea of the upgrade for quite some time. I notice my local store had some in stock and almost pulled the plug but ultimately ended up holding off once again. Of course, they sold out quickly and again I had missed my chance. Fast forward a week or so, the opportunity presented itself once again. This time I pulled the trigger and purchased my Xbox series x. Even after the purchase I continued to tell myself the Xbox one x was a powerful unit and this upgrade was unnecessary. I soon learned how wrong us was. The Xbox series x is absolute powerhouse and a whole new console experience. Starting from the unboxing I must say I was very underwhelmed. The packaging was dull and did not provide the unboxing excitement that day and Apple product would posses. Upon hooking up the console and powering it up I immediately noticed improved graphics and speed. I fired up Elden Ring and was amazed by the night and day difference from the x1x to the xsx. Gameplay was incredibly swift , clean and smooth,, loud times are Non existent, graphics are flawless and movements are crisp. I’ve since played a few other games and have been impressed with the noticeable difference. Gaming on the x1x now seems clunky and slow. With the size of newer games maps this really is a must. The only real downfall is that the new control still is sent out with one time use battery’s. Amazon has many rechargeable batteries to solve that problem so it really is minuscule. The slight modifications to the controller made a work of art even better. If you have an opportunity to get your hands on this machine do not hesitate as you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is just a great console no issues just plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is incredible. Great service from best buy. Easy payment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with it. Works and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series YES!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy to think I have owned every generation of Xbox from the OG to the Series X. As games have evolved, Microsoft has kept pace with innovations and enhancements. The Series X is next level. It's quick, buttery smooth, and easy to operate. The size isn't nearly as big as I thought and it tucks nicely behind its new best friend - the Hisense U8K 75" 4K TV, Ports are easy to figure out, expansion is available if needed. The Quick Resume is my fave feature - especially with single player games. You can drop your game and pick it right back up. No need to make the wife angry by "geting to that next check (save) point". Just let Xbox save your marriage and you'll be gaming like the boss you are. Seriously though - I love this thing and am eager to test its full potential with future games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comparing Xbox to PlayStation in 2025/2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series X is great. I bought mine in July 24’ and it still works just as good as the day I bought it and I paid $499 + tax and I’d say that it was somewhat worth it. Maybe if it was $399 it would be a good price for the console. Nowadays the price is $649 and that is just flat out a joke. Spend the extra $50 to get a PS5 pro instead. If you’re trying to decide between a PS5 pro and a Series X the Pro wins everyday of the week and it’s not even a competition. Moral of the story. Do NOT pay $649, but anything below $550 I’d say is still worth it nowadays for a brand new series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite gift...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...No problems..best birthday gift ever..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Works perfectly, amazing graphics...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Purchase & Exchanges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good - It is a Xbox Series X & works as it is supposed to. The Bad - Note: This is not BestBuys fault & they were helpful every step of the way. - I initially purchased the Xbox and it came with a faulty controller. I called customer service and they said that they would replace just the controller. That in fact was not true. Since Bestbuy no longer has American Call centers nor can you reach an actual store the reps that I spoke with were a little out of touch with store policys. I brought then entire device back & it was replaced. Xbox #2, the controller worked, but the disk drive & fan were faulty. I returned device #2 and was given a third with no grievances outside of needing to wipe the device and drive it back in. Device #3 works as it should and I had no issues returning the items to get a new one in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. I think it’s a bit expensive for the price but it runs better than the other Xboxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on an XBox One this is certainly with the upgrade. You won't see much changed or different with the Xbox interface but the performance is incredible. Games load super fast and sometimes instantaneous with quick resume. Frame rates and image quality are improved over the Xbox One depending on the title. I play a lot of Warzone and I find that I am usually loaded into the game quicker than even some of the quickest PC players I play with and the graphics details have improved as well as the frame rate. It's not a PC but it's darn close at least in Call of Duty. It definitely competes with lower-end PC builds for sure. The system does run hot but as long as you keep it properly ventilated it won't cause you any issues. If you have an enclosed media cabinet you can orient this on the side but it's advisable to keep the cabinet door open while playing and make sure there's enough room on the top and bottom to allow adequate airflow. You're not going to have any fire hazards as the machine is built to shutdown if it overheats (and I've yet to have that happen to me). But if you aren't allowing proper airflow I cannot attest to your experience there. I don't use the included controller because I have an Microsoft Xbox Elite 2 controller and it works like a charm with this and even takes your settings over from an old Xbox without you having to reconfigure anything. I have held the new controller and it's slightly improved over the Xbox One Controller but nothing vastly different. I'd say it's like a baby version of the Elite 2 controller, no changing thumbsticks or D pad and it doesn't have any paddles that can be mapped on the bottom, but the they do have a better D-pad than the Xbox One default controllers. I have heard some reviewers talk about Xbox vs PS5 and I say go with the console that has all the games you want to play. Xbox Ultimate Game pass offers a great way to access a large library of games as a service. I don't think you get the same thing on the Sony PlayStation Now service, but you also can't play Spider-man Miles Morales on an Xbox (if that even matters to you). If you're gaming on a smaller game monitor or want a PC-lite experience Xbox Series X is the way to go. It supports a variety of PC monitor resolutions like 1440 Enchanced HD and 4K output. Highly recommend this console or an upgrade to this console if you can get your hands on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console.. Easy to set up and use..The games are so realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works greak. Size could be a littlenmore portable but styles ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I wish the internal storage was more but it's not a make or break for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing compares

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed are excellent. Best gaming systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son excite have that been playing on it in time when he free since got it…

    I would recommend this to a friend