Customer Ratings & Reviews

The Xbox Series X is an excellent gaming machine and all around media device for the TV. Of course it's great at playing games, as the PS5 is as well, but as far as usability, network reliability, consistency, and the ability to play an extensive back catalog of games from their previous consoles, the Xbox is the choice to go to. It's easy to use and navigate the menus, has better network speeds for downloading games and less lag when playing multiplayer online. On top of playing games its great as a media center being able to play disc based media, as well as stream music or your go to streaming service for movies and shows. Certainly other consoles can do the same, as I spend time on them too, but beyond the couple exclusive games I enjoy to play, the ease of use, network speeds and speed of the Xbox's online services keep me there with it being the go to for not just gaming, but everything else too. The only thing you're left with wanting is larger internal storage because the new generation games take up a lot of space and if you want to play them to their full capability, they have to be on the internal storage.

Excellent product! Runs great and is everything I wanted.

Will be buying another one for my oldest! Very fast and I love that it still takes the disc games!

Blazing speed and Graphics. This Console is a jump in the future

The Xbox Series X blew away my expectations. Game Pass is awesome. You get access to many games on day one. The unboxing experience went above and beyond. Feels like a very premium product. All the games look great in 4K. I read something about many older games being “enhanced” for the modern consoles. We couldn’t tell the difference between older 360 titles and newer Xbox One titles. Everything looks amazing in 4K. The new controller texture is better than previous versions and they added a share button. I personally like Xbox’s removable AA batteries because they last a really long time and are easily swapped out. Our Sony controllers are always going dead and sometimes we have to charge them up before we can use them. Sony has no option to change out batteries like Xbox controllers so that’s a bonus for us. Some people prefer rechargeable controllers and complain about paying extra for the Xbox charge and play kit but standard AA’s last longer than recharging so I don’t see this as an issue. The Series X is almost completely silent but it does push out plenty of hot air. It’s actually enough to warm a small room like a space heater (something to consider). I had to point the exhaust out to the hallway because the kids were complaining that the room was getting uncomfortably hot. There’s no more HDMI pass through which is disappointing for me because I really liked using that feature on older models. Overall, I’m very impressed. The monolith design seems very futuristic and the console is actually physically smaller than I expected.

Great performance ,my husband is an online gamer hes very happy with it!

Great very fast great graphics glad stepped up from one x to series x

I love it i am so glad to get it at best buy store

Amazing console! Microsoft did an amazing job for this beast. And exclusives are continuing to grow! Would recommend getting extra storage with games getting bigger. Hopefully in the future these systems will have increased storage!

Great system, but lack of exclusives is a big problem. Switched to PlayStation. PS5 is the better choice.

Great customer service .. Online order walk in and out in 5 min

Best console yet. No lag very easy to navigate and has yet to give me any complaints to give

Xbox didn’t work took it back they exchanged it no questions asked and now it’s perfect

If you are within striking distance, this is the store to visit! The service here is next level. Multiple visits, Multiple great experiences. XBOX X is the way to go. Long time Xbox and Playstation user and frankly, these win!

Gaming on a console is the easiest way too play games. If you are a computer Wiz a pc could be your thing. I like to put the game in and play. Not to have to worry about a program conflicts that you get with a pc.

Great product, grandson thinks it’s the best thing ever

I pre-ordered this amazing console from the best business in town. Much respect to Best Buy and their amazing customer service team who came through and had my pre-order ready for my household on day one. Lets get into it: Xbox Series X is THE next generation console. If you don't have one of these or its little sister, the Series S, you don't know what you're missing out on. The gameplay is extremely smooth. For those of us who went to the "other" side last generation its time to come back home. This console has the power, the speed, and its eerily quiet when you're playing it. If you want to take advantage of this system's power you're going to need a smart TV that at least outputs 4K resolution. I wouldn't worry about getting an 8K TV; even the head of XBOX Phil Spencer isn't certain whether 8K will ever be the standard in gaming. The UI is standard across all XBOX consoles, very clean, smooth, and sophisticated looking. If you buy this console you'll need Gamepass. Get the Gamepass Ultimate, for $15 per month you get Gamepass Ultimate which includes Xbox Live. Gamepass unlocks tons of games you can download to the 1TB SSD. Need more space? Best Buy offers an expanded SSD which I believe gives you another TB of space. And you don't need a screwdriver to insert it; you just plug it right into the USB port in the back. Launch titles are scarce but that is the case for any console at launch. With the Zenimax (Bethesda) acquisition XBOX owners have alot to look forward to in the future. Get your hands on one of these while you still can! Its worth the money!

I had the series s before this and WOW! I had the series s for about a year before trading it in for the series X and I tell you, if you have a 4k tv you WILL see a difference. I have never bought a new gaming console before this, the series s was used from gamestop. I am amazed at the quality of this console, and compatibility of it. It's the best gaming experience I ever had. Granted the last gaming console I owned before the series s was a 360 back in 2010, so this is definitely a upgrade. Especially with Microsoft having purchased all these game developing Studios the Xbox is set to be the most powerful and best gaming experience man has ever known so I'm glad I jumped on board and you will not regret it either.

I have been waiting to buy it since it was relased in 2020 and finaly i got my wish on black Friday. If you want to enjoy the full capacity of the console and have the money saved. Get a 4K TV and enjoy the experience.

The grahpics are awesome and it arrived a couple days after ordering it online