Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$648.00
Save $1.99
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36834 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 36,834 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Better Graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has a better graphics with the 4k, loads up fast, the only issue we've had, is the controllers lost signal. It took us a hour to get it find at least 1 controller, not sure what was wrong. That was pretty scary, considering you just can't go take it back and get another one, due to the shortage. Other than that, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance for value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to build a gaming PC, but to get comparable performance, I was going to have to spend upwards of 4x as much as this. It's very responsive and snappy and surprisingly quiet given how much heat it kicks out through the main vent. Get this and Games Pass over the PS5, you'll have more fun. Unless you can afford both.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    A much needed upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Xbox One X bricked on me, it was time to make the upgrade to the XBox Series X. With the faster installation and load times and enhanced graphics this was one of the best purchases I have made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX Series X is a winner!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with choosing the XBOX Series X for my Next Gen system. Initial set up through the phone app was quick and simple. System is fast and the graphics are terrific. And I believe XBOX Game pass is simply the best deal in gaming and alone makes for a great choice over PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its veen working great since i bought it. I play for long hours often and it has held up really well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a microsoft person all my childhood. I ended up getting a PS4 when it came out instead of the Xbox One. When this and the PS5 were announced, I couldn't make up my mind. I decided to give Microsoft a chance again and I can say that I am happy that I made the switch back. Xbox will always be my favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase! The pick-up process was so easy. The product has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Finally!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal speed and graphics. Glad to finally convince myself to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox for life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to the Xbox lineup! Very quick and efficient going between apps or games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Expectations exceeded!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously a huge upgrade from an Xbox 360 to the Series X. I've been playing a catalog of Xbox One games that I missed last generation, and it has been great! Beautiful graphics, 60 FPS for some games that ran at 30 on Xbox One, and pretty fast load times. Impressed so far, can't wait until the exclusives start coming!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So far its awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the new one for a few months and yet this console is rather awesome with the graphivs on a 4k tv. I was rather surprised by this high quality graphics and the ease of using the console itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Thanks best buy you made my shoping an amazing adventure ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RobertS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is working great, and the graphics are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just grab it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great investment as a primarily PC gamer who grew up on xbox. Can still throw in all the classic 360 discs or downloads and play new gen games smoothly at 4k 120.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox for life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new Xbox X is awesome I love it. it was smaller than I thought and I'm glad I didn't let my friend's opinion cloud my decision. it is very quiet, and not too much energy is being used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Plenty of storage. Never had an issue running any game.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great if you have an existing Xbox library

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is a work horse compared to the original Xbox One. The interface remains the same but the load times are so fast. The machine can run hot, even when standing upright. Still has some kinks to work out from an interface perspective. Well worth owning if you want to play your existing Xbox library with a greater user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband for his birthday. It was a definite upgrade from his 360. It’s quick, graphics are amazing, and storage is plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    Thousands of hours of entertainment.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several Xbox’s throughout the years, and I would say this one is the best. Games look great, plays well, and couple with the games pass, you have thousands of hours of entertainment at your fingertips. Only quark is I had some difficulty with it getting connected and staying connected to WiFi. I’m guessing it was a software related issue as it seems to work fine now after several updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this console! Higher visual quality compared to my Xbox one! Definitely worth the price especially with a game pass subscription.Quick start up, games load fast and the beta cloud gaming is an amazing feature that is definitely going to change the future of gaming. Storage of games is wild especially with the cloud gaming feature since you don’t have to download and use up that space for some games you just want to try out. Highly recommend this product if you are looking for an upgraded Xbox one. I have an elite controller so I don’t really use the one included but it comes with batteries so it’s good for a starter controller if this is your first Xbox.

    I would recommend this to a friend