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Customer reviews

Rating 4.9 out of 5 stars with 36835 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 36,835 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed! No lagging! Just a great system over all

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I love the backwards compatibility, I can play games from all Xbox generations. So no guilt buying a new system while I have a huge backlog. It even makes the old games perform better. The new generation games look fantastic and load times are great. Gamepass is a great value in gaming. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Absolutely amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously the greatest gaming console to date. I can not believe the speed of this thing. Between startup to loading times, from download speeds to the “quick resume”. This thing is simply amazing. So thankful I was able to get my hands on one this year. Thanks to BestBuy for having this thing on my doorstep the day of release too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! Would highly recommend to make the upgrade it’s definitely worth the investment! One purchase I’ve truly been happy making was buying the Xbox series x. Great amount of storage , fast, better features.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Trult Next Gen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs amazing. I bought it in the bundle with the 2-year GamePass Ultimate and I will admit that the large selection of games I had right from the go is giving a slight bias on how much I've enjoyed the console. But besides that, I purchased the X because my computer was too old to run Elden Ring and I wanted to experience that with a solid rig, and this delivered far beyond my expectations. Every game I've thrown at it runs without a single hitch in the framerate and overall quality department and I even tried the 4K at a buddy's house--looks and runs beautifully. Quick tip; seems like it cools better in the upright configuration as compared to laying it on its side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox provides it's customers with the best ecosystem in gaming. Game Pass instantly gives you a library of 400+ games and every new 1st party game launches in the service day one which saves a ton of money now that Microsoft is the largest publisher in gaming. Call of Duty will launch in the service day one now that they own the game which is incredible value. You can play your games anywhere on almost any device. Very easy to add storage to the device without any need to be tech savvy. Runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for 3 years now, still works perfectly. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation sucks, Xbox for the win! I prefer the Xbox controller and games available on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Current Gen (2023,) "Top of The Line" console gaming; That sums up the experience of the Series X. I have been a gaming enthusiast for over 20 years, Upgrading my console level systems right along the way. I upgraded from the One X to the the Series X and I'll say this I wished I jumped to the Series X sooner! Everything the One X tried to accomplish the Series does with ease and better, even on my now 8 year old 4k TV the fidelity, the sound, the performance and the emersion is unmatched. The only better performer than a Series X right now is a dedicated gaming PC for much more $$$, hands down this is the total package for the price bar none!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Series X review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speed, Graphics & excellent next gen performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the speed of the console and space it has to play all of my games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gift for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY place I will buy electronics from is Best Buy! They are outstanding when it comes to anything you need. The Xbox x series has amazing graphics and is super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Beautiful Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs better than anticipated. I had an old 2013 xbox one with an old 500 gb hardrive and the xbox series x is a splendid upgrade. The speed and the storage is just immaculate. Definitely recommend this to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    They just keep getting better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of the size but it's different and I like it overall. The speed is so much better than the One X and I haven't had any issues turning it on by the controller like I did with the One X. Setup was a little goofy and more difficult than it needed to be because it requires you to use the app, but I got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox series x

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful console the best I’ve ever owned. It’s full power, 4k resolution at 120 FPS. 1TB is storage space! It’s a beast over a year of ownership & it runs like day one. It is the definition of a superior Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, my new favorite console. Shipping was quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I love how amazing and fluid the graphics are with this generation. I have it playing on a Samsung Miniled TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive performance/storage upgrade. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great purchase, easy pick up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the console and have been happy with it. The set up was easy, graphics are amazing. Doesn't seem to run hot even in the heat we are experiencing this summer. Got an additional fan anyway though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox yet. Very fast. Great graphics. Ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We are happy to hear that the Xbox Series X is user friendly and you are enjoying the speed and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft