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Customer reviews

Rating 4.9 out of 5 stars with 36847 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 36,847 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox! 'Nuff said. If you know, you know. Super graphics and smooth performance. Fast downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The Xbox X series is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox one. Runs smooth and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should. Hhhhhhhhhhhhhhhjjjjjjjhhhj

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox the best video game you can get a lot of store

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely get to play but the boyfriend absolutely loves it. His old system was starting to run really slow and lag, but he’s on the series x daily and we’re working on getting him the necessary tools to properly stream. We have plans on buying a second one so that I can play with him from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A Subtle but Significant Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft definitely went with the "if it broke, don't fix it" philosophy on this system. Is the experience all that different from the Xbox One? Not as much as you'd think, but it becomes evidently clear, fairly quickly, that you are gaming with much more processing power. Load times are much faster, yes, but to really see what. you're getting, you ned to play a game that has been developed specifically for the X|S on both an Xbox One and an Xbox Series X. It wasn't until I played one of the enhanced games on my son's Xbox One that I realized how much of a visual spectacle I was experiencing on the Series X. The visuals are so much bolder, brighter, and butterier. If you can find one, if you can afford one, I highly recommend the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Absolutely AMAZED!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I snagged one during a drop. Added to my cart and picked up from my local store. Overall I am very happy with the series x. I love the performance and the way the series x looks on my 4k monitor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you were able to get your hands on one! The overall performance and graphics capabilities of your new Xbox Series X Console are truly next-level. We're happy to hear you have found your new system to be a beneficial addition to your next-generation gaming setup! Thank you for sharing your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Da New Box (But don’t worry if you didn’t get one)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say this is a great console but it does have a few issues at launch. I’ll tell you now there might be some glitches that happens with your games like randomly shutting off the console or lagging out (I’m talking to you Cold War) but I don’t blame the console itself for that. The games are not being prepaired properly for next Gen and I’m not gonna blame the box for it plus they’re already looking to fix those bugs. Only complaint is Xbox doesn’t have the most newest releases when this thing came out but with Xbox game pass I think it’s still a great purchase. (If you didn’t get one dont worry about it. Not a lot of games are released for it yet so take your time to upgrade you’re not missing out on a lot but overall great console!)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine I’ve ever purchased. Great graphics, fast fast loading and it’s backwards compatible all the way back to some original Xbox games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized computing power, user interface improvements, next-generation graphics capabilities, or simply the whole package, we couldn't be happier to hear you are enjoying your new Xbox Series X Console. The backwards compatibility is a huge perk, and we're thrilled you are taking full advantage of that aspect. And, if you're looking to build out your game catalog, consider pairing your new setup with Xbox Game Pass Ultimate! In doing so, you'll have instant access to hundreds of player-loved favorites, hand-picked from across all genres of gameplay. Find all you need to know to launch your experience to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox the new era

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience is graceful and playful jajaja my kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Your local customer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with the Xbox One Series X I bought from best buy!!!!! It’s amazingly fast to open and hook everything up and it’s even faster with loading up gameplay! High quality resolution graphics!!!!! Best Console I’ve EVER PURCHASED!!! Set at a reasonable price! You pay for what you get with BEST BUY! Because it will be the best buy of your life!!!! I will be returning to best buy and buying more accessories for my console!!!! 10/10!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my uncle for Christmas. He loves it. Xbox x delivers great gameplay and graphics. Never had an issue with mine so i hope he doesn't either.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best game system hand down!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox yet!!!! Super fast and the graphics are out of this world!!!!!10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very glad I waited....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision.... I had originally purchased a Series S. I got lucky enough to spot this Series X shortly thereafter and so very glad I did. The performance difference is more noticeable then most people say it is. PROs: It's everything they claim. It connected seamlessly. The interface is easy and streamlined. Performance is great!! CON: The single con that I will state is the lack of a sound connection directly on the console. You are forced to drag audio through the HDMI. But with my setup I couldn't take advantage of that. So I purchased an audio splitter ($25) that sends the audio out to an optical connection (which is what my surround system needed). Once connected, it worked perfect. And the sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product it’s a product and does what the product says it will do so I am enjoying said product

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this console is so great! It plays really smooth and isn't loud. The graphics are amazing. I also own other consoles and am glad I've added this to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it 2 years ago still works amazing, tbh I just brought it for ark, but since that game is dead started playing story mode game the color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New xbox works great! Graphics and load times definitely improved over the one version.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great System.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console runs super fast. Everything I do or play I’m always the first person loaded up between my friends. The Xbox Series X truly is a next gem console. If you can get your hands on one it’s well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is so much easier to use. I could find so much games to play on the Xbox .

    I would recommend this to a friend