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Customer reviews

Rating 4.9 out of 5 stars with 36848 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 36,848 reviews
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great system, way faster than my old xbox. It was well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system and I couldn't be happier with it. The raw power of the system makes older games feel fresh and newer games like the Microsoft Flight Simulator look insane!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nelson,

      We're thrilled you are enjoying the raw power and features of your new Xbox Series X Console! It truly is a beast of a gaming machine, and we couldn't be happier you think it's fantastic. There's simply no better way to game! Thank you for sharing your feedback with us, we appreciate it. We're excited to be the host of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best pirchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Clear images, HD is awesome. No glitches so far.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better in every way, but I love the short load times and quick resume feature. Alone thats worth the upgrade, even without the next generation content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over a year ago and i absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every Xbox since the first console. And the Series X is a beast! The graphics are great. The load times are drastically improved. You will not be disappointed if you purchase one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system ... period. Good graphics, storage, interface, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it definitely I waited so long for it. It’s super quiet and the graphics and frame rate, speed immaculate! It does have a glitch Microsoft knows about where it randomly shuts off tho

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Amber,

      We are thrilled to hear that you are loving the Xbox Series X and all of its amazing features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the jump from the Xbox one to the series x. The load times are way faster and the graphics are amazing. If you can get ahold of one, I’d strongly recommend making the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are happy to receive your recommendation! Thank you for sharing your thoughts with us, we really appreciate the feedback. We're excited to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it can provide. Whether it be the optimized computing power, near-instant load times, or simply the improved graphics capabilities, we couldn't be happier to know you are enjoying your time. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Tyler B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster, better graphics an upgrade in every way. Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this upgrade. Was easy to move all my accounts over. Performance is greatly improved. Runs much quieter than the previous gen to me. Backwards compatibility is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I’ve ever had! Performance and graphics are exceptional and the library of games available to play on game pass is extensive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wasnt able to purchase on the site

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i love xbox always have. However i wasnt able to purchase it through best buy because my card was flagged for fraud so i bought through amazon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, got here when they said it would. setup was a breeze it plays games, movies, and more not sure what else to say

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade with loading from SSD. Everything is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my series s for the series X and I could not be happier with the decision. I also happened to catch this system on sale so the timing was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 120 FPS and 4K graphics. The 1TB of storage is also convient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I've bought in ages. I play every day with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox goes next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is more compact then expected but feels like it is built well. Wish the launch titles were better but the games that have been enhanced for this system look amazing on the right tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good Piece of Home Entertainment Hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered my Xbox around 2 pm the day pre orders released and Best Buy’s servers were shored up. Picked it up the day Xbox released at 6am and didn’t even have to swipe my card. I’m not going to debate Xbox/PlayStation/PC. This is a solid video game counsel. Fast load time, beautiful dashboard, TV monitor is the only thing holding back graphic performance unless you have a 4K/8k 120hz... Xbox lacks first party exclusives but makes up for it with game pass’s ever expanding library of new and nostalgic games. The system itself looks like it fits in just about anywhere. I would compare its looks to a PC tower or large sound bar. Can’t wait for Halo Infinite!

    I would recommend this to a friend