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Customer reviews

Rating 4.9 out of 5 stars with 36848 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 36,848 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the project

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to setup but it works great otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the design and the console is still perfect from when I bought it over a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love our xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Xbox. It looks super clean and modern and we always have fun playing it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best console purchase , prices were lower than any other retailer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its pretty good….but.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play a great variety of games it’s pretty good. He has a better repertoire of games in comparison to the PS five. But if you’re looking for a console that provides more immersion, PS five is the way to go. While using headsets, PS five offers 3D audio, whereas with the Xbox, you have to pay a license to use DT X, or Deiby Atmos on your headphones. In the end xbox is focus more towards an “overall entertainment center”, PS five just does games pretty good. One thing that I really enjoy but it seems to be not too big of a detail, is the integration of my Xbox with my smart home. Sometimes I live home and forget turning my Xbox off. I can tell my Google nest to turn it off or on. Also the quick resume feature sounds like a gimmick until you try it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Powerful upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful comparing to the previous generation. Easily output 4K at 30fps without too much graphical degradation. It does run hot but the fan is quite though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've noticed the optimized power level of your new Xbox Series X Console! There's no better way to take on the exciting world of next-generation gaming, and we're thrilled to have you along for the adventure. Thank you for sharing your experience! If you are encountering issues with overheating, we recommend the following link, where we've put together a helpful resource on system positioning. Find all you need, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Outstanding Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this review, I now own both the Xbox Series X and the PS5. The console is extremely quiet and quick to boot up. I bought this primarily to play Halo Infinite which doesn't run quite as well as I'd hoped on my PC and I was lucky enough to get one during Best Buy's recent drop on Dec 28th. The gamepass selection alone is a phenomenal deal and gets you access to tons of games. There will be numerous titles coming out as Day 1 for gamepass which is this console's main strength. If you want more exclusives, the PS5 is your go to. If you are able to, I would get both!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love this Xbox!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited so long to upgrade my Xbox One. This console looks sleek and runs like a dream. I have been an Xbox head for forever and this cements position there for the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Gamer tag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took an already awesome system and brought it to the next level. With the new graphics and controller feel you truly feel like you’re blessed to play such a great system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nathan,

      We feel blessed to have you on Team Xbox! Thank you for taking a few minutes to share your thoughts with us, we really appreciate your insight. Whether it be the optimized computing power, improved graphics capabilities, or simply the comfortable controller feel, we couldn't be happier to hear you are enjoying your new Xbox Series X Console. If you're looking to take your gameplay to the next level, we suggest pairing your new setup with Xbox Game Pass! In doing so, you'll instantly gain access to player-loved titles from across all genres and playstyles. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommend upgrading/ switching from PS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I have ever had! Huge difference in the “new gen” systems compared to the old gen. Game loading speeds are 5x faster!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very solid Xbox and is faster and higher quality than the Xbox one, I also love that it came with a TB of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox runs smooth the box it came in was nice too! Everything perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite game console ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The only Xbox you need" is the most accurate statement I have heard about this console. Runs the games I've always wanted to play with ease. I've had it for quite a while now and it holds up just as well as it did day one. The fact they redid old games to run better on the X makes it such a great value too. Proven longevity, it will be good for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best console on the market at this time. The graphics are amazing and I really like the game resume feature. You can jump out of a game, go to the Home Screen and quickly jump back into the game in less than a second. I can’t wait for the true next gen games to start coming out that will tap into the true potential of the Xbox Series X. I have so many Xbox series One games and Xbox 360 games and so far I am able to play them all on the console. It’s nice to have a console that is true backwards compatible. If you decide to get the Xbox Series X make sure you sign up for ultimate game pass it is a must for any gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts with us on the Xbox Series X. WE are so happy that you are enjoying it and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and I love it such a great xbox and it some much faster than the Xbox one s. I love the new features and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Game on!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade to my old xbox 1. Games load faster and graphics are like watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Family gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loads so fast and the 4k graphics are amazing. You won't be disappointed if you're coming from a older system. Best buy curbside pickup was fast and seamless. Thanks Best buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the fast loading times and gorgeous graphics of your new Xbox Series X. It's great to hear that it was easy to pick up, too. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great system, no games yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Fast in game load times. Graphics are great. Biggest bummer is the lack of games for it so far. We have game pass but we are still waiting for games like the née Halo

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Powerful console!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a very powerful console that can run 4K at 120fps! Great purchase, but unfortunately is really hard to buy right now due to scalpers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Looks and performs great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside pick-up was quick and easy. The Series X was packaged beautifully. Setup was easy. The graphics and speed are beautiful. My son is very happy with this Christmas gift!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us. What an awesome Christmas gift. We are happy to hear that your son is loving the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft