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Customer reviews

Rating 4.9 out of 5 stars with 36874 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 36,874 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the difference between this Xbox X and all other prior versions, IT’S SIGNIFICANT!!! I could not believe it, very hesitant and skeptic at 1st but OMG!!! Just do it, you will love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's powerful and runs smooth. Along with game pass this is a good gaming experience. Just buy a additional rechargeable battery and replace the defaults one and then you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy did a great job with restocking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly one of my favorite consoles ive ever played, even without a lot of exclusives atm. Best Buy made it possible for me to purchase this when boys were everywhere due to their great management with restocking and made it easier for me to snag one. I would not have been able to have gotten this if I went on any other site.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Andre,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    IF you can find one, worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console rocks, as someone thats been on Xbox since the beginning this is worth the upgrade. The biggest issue is one of availability, I've been trying to get one since release and it was finally available May of 2022. Thats not really anyones fault though, times are crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console if you can find one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console if you are able to find one. Plays games noticibly smoother compared to Xbox One X. Quick Resume is a great feature for switching between games. They kept the IR feature with this console as well. This allows me to continue using the Xbox Media Remote as I have since the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics amazing, speed amazing, loading amazing!!!!!!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're impressed with the speed and graphics. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system never had one problem with it smooth operating system it’s my go to getaway

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X - MS nailed it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this. I thought my Xbox One (from launch in 2013) was good enough. Man was I wrong. This system feels like a whole new experience. So smooth, graphics are top-notch, and even the feel of the controller is better. Paired it with a Sony X900H - absolutely stunning picture. Looking forward to the upcoming games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying your next-generation gaming experience! Thank you for sharing your thoughts with us, we really appreciate hearing them. Whether it be the superior graphics capabilities, optimized computing power, or even the improved design of the controller, we couldn't be happier to hear you are enjoying the package we have put together. To take things to the next level, try pairing your new console with Xbox Game Pass Ultimate! In doing so, you'll instantly have access to hundreds of player-favorite game titles from across all genres. Find all you need to know here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Open box - Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to save money and went for an 'open box'. The condition was pristine...very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the Xbox 360, definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new console by far and is better than ps5 And series s

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A steal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny. Coming from the “OG” Xbox one, I’m blown away with the loading times that are often 20% of what they used to be.. incredible graphics AND a silky smooth 60 frames. I had to fight tears twice on the first day at the beautiful sights as I was re-experiencing the magic of gaming all over again, felt like a kid again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my Fiancée and we love it. No issues what so ever!!!! Perfect gift for yourself or anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Awesome Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X does not disappoint. The SSD is great. Fast load times. The storage expansion card slot was a nice touch. The only thing lacking is more internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased an open box in excellent condition, like new in the original box.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to snag one of these before Christmas. Initially, I wasn't a huge fan of the cuboid design, but really once it's set up next to all the other entertainment equipment, it just blends in. The graphics are amazing and game play is smooth and immersive. I also love that it is backwards compatible with so many old games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kat,

      Thanks for sharing your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the backward capability and graphics. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hits the target for best console.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an xbox one, this was nice! There are some settings you'll have to change to get your monitor to 120FPS if the console doesn't recognize that your monitor supports it immediately. As a call of duty player, this made a huge difference comparing Xbox one, Xbox one X, and PC. Originally playing on PC at like ~90-100FPS I would not play Cold war on Xbox one. Going to the Xbox series X was way better than the One or even PC at 90-100FPS. PC does have way more settings to configure though in game than the Xbox. Overall, I believe Microsoft probably hit the target with the best game console for this one. Personally I'm going to save money and get the S since most of my gaming will be on PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience using your new Xbox Series X. We're glad that you've seen a big boost in framerates and graphics quality playing games with it, too. We hope you continue to have fun gaming, whether it's on Xbox Series X, Xbox Series S, or Windows 10 PC.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome xbox the speed is incredible use it all the time definitely very new updated services

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with amazing graphics! Fast load times too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! Haven't been able to get off. The game pass is a great add on.

    I would recommend this to a friend