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Customer reviews

Rating 4.9 out of 5 stars with 36874 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 36,874 reviews
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever. Very fast load times. Great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X series

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy process. Was able to walk in and out. The customer service team were very nice and helpful I recommend everyone to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly super fast and smooth. It’s also really quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from all the extra horsepower the Series X has over the One X, the nice features like support for HDMI-CEC and Quick Resume (in which the system drops you right back where you left off in a game) are the nice quality of life updates that really make this Xbox feel next-gen, even if there are no games specific to the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my boyfriend and he absolutely loves it, we also love to play games together as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Christmas Shopping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smooth experience on Black Friday. Best Buy allowed me to purchase 2 Game consoles and make affordable payments. My children will have a great time . Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4th ine and still happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had every xbox generation since the original and this one makes me just as happy. Hopefully ill get several years of enjoyment out of this one just like the others

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, great system, faster, details, easy use

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my my new console! Great gaming quality, no lag, fast start up, and awesome streaming video quality (Netflix, Prime Video, etc.) Microsoft really outdid itself. Just wish the Blu-ray player supported HDR/Dolby Vision too as it does with streaming services, but I’m sure they can add it in the future by software update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox! The monthly payments fit well in my budget, with all the game from gamepass, can’t beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nex Gen XBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast and powerful, the Graphics are unbelievable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox I've had so far. All xbox one games work on it. Easy setup and the delivery was on time. Wish there were more series x games though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, fast and smooth and graphics amazing

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great console. World of a difference upgrading from the Xbox one s. Load times are much shorter. Never realized how much time was wasted waiting for games to load until I upgraded. My one small complaint is that there no longer is a port for optical audio. Other than that I'm happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are a true time saver! Now you can spend even more time in-game, instead of the loading screen. We're thrilled you are happy with your purchase! Thank you for taking a few minutes to outline your experience for us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exciting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement over the previous gaming gears I have had, and I have pretty much had both MS and Sony devices for years. Fast hard drive and responsive, great picture quality and resolution, and smooth graphics. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, everything that was promised and more.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Better then PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market. Better then PS5!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, fast loading, great graphics, love halo

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts, we are so glad you are enjoying the Xbox Series X and all its capabilities. We're happy to hear you're especially impressed with the graphics and fast load times. We hope it continues to amaze!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and runs smoothly. Been a Xbox user since the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console with lots of potential

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. Games look great with a 4K TV. The OS is snappy and quick and I love the quick resume feature though it seems somewhat inconsistent. Overall I’m very happy with the purchase and looking forward to the future as Microsoft has a ton of potential with exclusive games down the pipeline. Can’t go wrong here.

    I would recommend this to a friend