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Customer Ratings & Reviews

$698.99

Customer reviews

Rating 4.9 out of 5 stars with 37045 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 37,045 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get one and after a few months of play, it's better than expected. If you're a fan of Xbox, then you will not be disappointed. The layout and setup was quick and seamless. The speed has been drastically improved as well. If you can find one, don't hesitate!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's great advice! There's nothing quite like powering up and gaming on your new Xbox Series X Console, and we're thrilled you are enjoying the next-generation experience it hosts. Whether it be the optimized computing speed, enhanced graphics, or even the near-instant load times, we're happy you love it! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As good as his favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my boyfriend, who’s a PlayStation fan. He couldn’t be happier with the speed and effects of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I love this console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, retrocompatible with old games, the new games looks awsome. Is like a small gaming pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Quality is phenomenal, switching over to another game is seamless & lots of storage for big games! Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, we upgraded from the series s to the x and we are happy with this purchase! The console is larger, but you can’t beat 4K and the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xboxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Xbox x for my future son in law and I’m told he plays it every day when he comes home from work for hours at a time he says it’s fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X best console ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is amazing whether your gaming at 1080 or 4k game pass will have you playing for days and quick resume is so convenient I also love the backwards compatibility I get to play old games I used to own and play old games I never played before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we had to drive an hour to pick up the new Xbox One, it was worth it, since it took weeks to finally be able to order one online. The Best Buy website was easy to navigate to order online. The curbside pickup was even easier, grateful for that option during a pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100 % Satisfaction about this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent Xbox and my kids love it. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is as advertised and was the perfect gift for my husband

    I would recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been extremely happy with this new iteration of the Xbox. Forza Horizon 4, Assassin's Creed Valhalla and yes, even Cyberpunk 2077 have all run fantastically. The lack of availability made getting one sheer luck to be honest, but I couldn't be more pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from the Xbox One S. It loads almost instantly, has outstanding backwards compatibility, and provides major graphical upgrades to existing Xbox games (even on a 1080p TV/monitor). This is a must have if you're running the original Xbox One or the Xbox One S.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled that you are happy with the upgrade to the Xbox Series S. It is great to hear that you are enjoying that it is backwards compatible. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen has arrived! The Xbox Series X is awesome. Haven’t had any major issues. It loads games incredibly fast. I can’t wait for strictly Next Gen games to be made for this new hardware. Cyber Punk 2077 plays buttery smooth on the Series X as well, I can’t wait for the optimization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX more like XBOSS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a gaming machine! I was able to finally get my hands on this monster and I couldn't be happier. You'll have no trouble filling up the 1 TB storage provided, but if you do this comes with a simple and easy expansion port for external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Seriesx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Xbox! Easy to set up and get playing! Great customer service by Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a beast!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this for me. This makes poorly engineered games play well and this gaming system is a work horse and is quieter than my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a single machine that'll run generations of Xbox games, and run them well. Furthermore, it'll do so without looking fussy or making a racket. Sure, $499 is still a good wad of cash to drop on a gaming machine that hasn't yet shown any breathtaking next-gen capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Finally Copped!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe I was able to get this xbox series x. I have played a couple games so far and I am just blown away by the speed (load times) and video quality. My kids love it because they can play all their old xbox games on it. It's not too bulky and surprisingly quiet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you and your family are enjoying the next-generation gaming experience your new Xbox Series X Console hosts! Whether it be the near-instant load times, enhanced graphics capabilities, or simply the whole package, we're thrilled you have found it to suit your needs. Thank you for sharing your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Now this feels next gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we are being honest the move from 360 to the One felt more like a minor upgrade. But the series Z feels truly next gen. The loading speeds are almost unreal. I don’t even have time to hit the blunt loading between games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. It works exactly like the other Xboxes I've seen from friends and family; includes all the necessities: Online play, Xbox marketplace, Game Pass Core, etc. Recommend the Series X; unlike the Series S, it has a disc drive, and physical media is more important than ever nowadays

    I would recommend this to a friend