Customer Ratings & Reviews

very badly I bought the console and it came out defective I took it to return it and I wanted to return the game that I bought the same day with it and they told me no. Now why do I want the game if the console doesn't work I only had it for two days

Horrible, this things glitches every time I try to play anything, I’ll just kick me out the game, they sold me a broken console

The xbox series x always crashes for me. I would recommend getting a pc.

After months of waiting, I was finally able to get my hands on the Xbox Series X at MSRP through Best Buy, without having to pay outrageous scalper prices through other sites. The console is bulkier than previous Xbox generations, but it can be positioned either horizontally or vertically. The console is extremely quiet, even when playing graphically demanding games like Elden Ring. When paired with a 4K HDR television, the graphics this console can produce are stunning; playing "The Matrix Awakens" (the free Unreal Engine tech demo) offers a glimpse of what this hardware is truly capable of. In addition to the 1 TB of internal storage and a 1 TB storage expansion card, the USB port on the back of the console allows me to play my Xbox One games through an external hard drive, for a whopping 4 TB of total storage. Thus far, I've noticed no loss of performance playing Xbox One games in this manner. In summary, this console is everything they claimed it would be, and I can recommend it without reservation.

First of all, this xbox is GREAT!! It is quiet, looks beautiful, is small, and fits great on a desk corner. Games run sooo fast! As an example: monster hunter takes about 3-5 minutes to load after hunts on the xbox one original. It takes less than 2 seconds on the series X. For almost all games I play, I am usually the first one loaded inn and in the action. Apex runs smoothly, and colors looks beautiful! I have a gaming monitor which goes well with the console specs! The only caveat to getting it now is that there are minimal new console games putting it to the test, but Xbox has done a great job with backwards compatibility and improvements from games as far back as battlefield 4 and titan fall 2 to new games like madden, apex, and fortnite. The controller is great, although I prefer my elite 2 controller. Xbox definitely blew PS5 out of the water this time, exclusives aside, but xbox is becoming the clear cut winner. Attach a gaming keyboard to this and you have yourself a mid level gaming PC in 2021 standards!

I was finally able to pick this up through Best Buy yesterday and it is a wonderful machine! I was originally worried about the design being a bit dull but it actually looks very neat and sophisticated in person. I especially love the vents at the top of the machine. As for performance, the system is as snappy as you would expect. I have been testing FIFA 21 and Forza Horizon 4 and both games have performed perfectly with minimum load times. Not to mention the graphics look fantastic on my Samsung 4K TV. I also love the user interface and have spent some time customizing it to make it look simpler. The controller is superb to hold and has a great, comfortable feel to it. I do wish it was a little more ambitious than the Xbox One controller which it resembles but it gets the job done nicely. All in all I am loving this console and look forward to playing some great games on it!

The Xbox Series X has been an incredible upgrade to my setup. Load times are practically nonexistent thanks to the SSD, and games look fantastic in 4K with smooth performance. Even during long sessions, the console stays quiet and cool, which I really appreciate. Quick Resume is one of those features you don’t realize you need until you have it — jumping between games instantly feels like magic. The controller is comfortable, responsive, and familiar in the best way. Overall, the Series X delivers power, speed, and reliability. It feels built for the future, and it’s been a flawless experience from day one. Highly recommended for anyone who wants top‑tier performance and a rock‑solid gaming experience.

I ordered this online and the treatment of the Xbox was disgusting and not how you handle electronics I’m disappointed in the handling of my package

Works great, no issues so far and the Best Buy warranty is a good add on. I think the two best things is how quiet it is and also the quick resume feature allowing you to swap between games/apps in seconds right back to where you were.

After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

I got the Xbox series X for Christmas this year. I previously had the Xbox series s and was happy with it however, I wanted more power, more storage, and a console that could take disc. I could not have been more happy with the Xbox series X. It is crazy fast (about the same as the series s but faster). The games on it are good and game pass is insane. And the storage is enough for you to have fun for a while. This is the best console I have experienced (had a Wii, Nintendo switch, ps4, ps5, and Xbox series s. If you guys are looking to maximize your performance and have a wonderful time I would 100% recommend this!

So I purchased this and it had a serious issue with input lag and game lag, there was clearly a problem with it. I gave it 5 stars because I returned it and best buy replaced it with a new one with no hassles, they were amazing! They actually said they had 8 open box Xbox’s that had been returned in the past 2 weeks! So clearly there’s a manufacturing issue. But thanks to best buy, I got a new one immediately. The second one works perfectly. I also have a PS5 and I think the Xbox operates faster and cooler with near identical graphics. I also got the Xbox advance 2 controller which is FAR superior to any other controller I’ve used. So ya I recommend the Xbox over PlayStation, and definitely recommend purchasing through best buy because of they’re amazing returns if you happen to get a lemon.

I purchased the Xbox Series X from Best Buy as a gift for my son, and it was absolutely worth it! The performance is incredible—fast load times, stunning graphics, and a smooth gaming experience. My son has been raving about the improved gameplay and how much he loves playing his favorite games on it. The setup was quick and easy, and the console runs quietly, even during extended gaming sessions. Best Buy's service was excellent, with fast shipping and secure packaging. I couldn’t have asked for a better purchase. If you're considering getting one for your kids or yourself, I highly recommend it!

This a console that transcends the previous. I mean, it is insane. For the price you can run almost everything at 4k 120fps (of course limited to a few titles that don't have those capabilities or monitors/TVs that aren't able to display that). It's completely silent compared to Xbox One S. It runs amazing and doesn't have many draw backs. The only thing that is worthy of complaint is the fact that it doesn't have much storage. 1tb is really closer to about 800 gigs. But, I bought the 2tb memory card, and that gave me a lot of space for games. I would recommend for anyone who wants to start playing games for a cheaper price than most gaming computers that are equal to its performance (of course, if you're planning to play mostly cross-platform fps games or Xbox exclusives). The one thing I would recommend besides the console is to grab an after market controller that has hall effect sticks so you don't get drift. Other than that, if you take care of your controller, it'll last a couple years.

As always, this next generation of Xbox doesn’t disappoint. Great graphics, speedy startup and a very robust lineup of games available through Game Pass, what’s not to love? For the bad stuff, yes, it runs super hot, it takes up quite a bit of space, and pricey. That all disappears when you get immersed in the environments that the games hold. Another solid addition to the Xbox line of consoles. I can’t wait to see what games come out when developers really utilize the power that this console offers.

I ordered the Series X using the Xbox All Access and i would absolutely do it again. This included 2 years of gamepass as well as the console. It was cheaper to buy this bundle than two years of gamepass and the console separately. I had no issues getting the console nor setting it up. I didn't like that BB put the order sticker directly on the packaging but that is not an order issue directly. The line of credit was for two years, interest free. I have had no issues with this either. The Console: WOW. I have always been a person to wait to upgrade until I have no choice and I really wish I had gotten this sooner. The Series X has been an amazing console. It runs all my games smoothly, the optimized games are incredible, the upgrades on older games are fantastically done. The disk drive is smotth and quiet. The console is quiet too! Rarely do I ever hear the console when running except in a hot room playing a graphics or performance intensive game. It comes standard with 1TB of storage which can fit many games or a handful of large games such as COD.

In the ever-evolving landscape of gaming, the Xbox X stands as a testament to technological innovation and user-centric design. From the moment you lay eyes on its sleek, modern aesthetic, to the immersive experience delivered by its powerful internals, this console redefines what it means to be at the forefront of gaming. The design exudes a perfect balance of elegance and durability, housing a processing prowess that ensures seamless gameplay, vivid graphics, and a library of titles that caters to every gaming palate. The redesigned controller adds to the tactile pleasure of gaming, and the intuitive user interface, coupled with robust online services, creates an environment where the console seamlessly integrates into both gaming and multimedia realms. With versatile connectivity options and impressive media capabilities, the Xbox X isn't just a gaming console; it's an entertainment hub that sets a new standard for immersive experiences. In a nutshell, the Xbox X is a powerhouse that delivers on its promises, making it a compelling choice for both dedicated gamers and multimedia enthusiasts alike.

I recently bought the Microsoft Xbox Series X Console from Best Buy as a gift for my boyfriend, and it has been absolutely fantastic. He loves it and uses it every day. The Xbox Series X looks sleek and performs incredibly well. It loads games super fast, thanks to its SSD storage. The graphics are stunning, with 4K resolution and HDR support that make games come to life. What's really cool is that it can play older Xbox games too, so my boyfriend gets to enjoy his favorite classics with improved graphics. The controller is comfortable, and the Share button makes it easy to capture and share gameplay moments. Not only is it great for gaming, but it also seamlessly integrates with streaming services like Netflix and Disney+. It has become the center of entertainment in our living room. Overall, the Microsoft Xbox Series X is an amazing console. If you're into gaming or searching for a gift idea, I highly recommend it. My boyfriend is thrilled with it, and I'm really happy with this purchase.

The best console on the market: quiet, powerful, with backward compatibility and free upgrades for older titles. And it's beautiful. Even better when combined with Game Pass.

Amazing Xbox Experience! I’ve been really impressed with my Xbox. The setup was simple, and the interface is clean and easy to navigate. The graphics and speed are incredible — games load quickly and look amazing in 4K. The Game Pass subscription is one of my favorite features; it offers so many great titles to explore without having to buy each one separately. The controller feels comfortable, and I love how responsive it is during gameplay. I also appreciate how smoothly it connects with other devices and how easy it is to chat or play with friends online. Xbox continues to deliver high quality and reliability. Overall, a fantastic system for both casual and serious gamers. Highly recommend!