Customer Ratings & Reviews

We recently purchased an Xbox Series X from Best Buy, for our son and we're very pleased with both the buying and delivery experience. The ordering process was straightforward, the product description was accurate, and checkout was smooth. Delivery was prompt and well-communicated, with clear tracking updates throughout the process. The Xbox Series X arrived on time, securely packaged, and in perfect condition. Setup was quick, and the console performs exactly as expected—fast load times, excellent graphics, and a smooth overall gaming experience. This purchase met our expectations from start to finish, and we appreciate Best Buy’s reliability and professionalism. We would confidently recommend Best Buy for major electronics purchases and will continue shopping with them in the future.

Works great. Best Buy had it in stock when we came. Glad husband can play the games only available for this series. Only downfall is that there are games exclusive to this, that he couldn't play before. Great 4k quality though.

I love this Xbox! High performance, better graphics, and I’m so happy that the loading speed is 10x faster. Pick up was a breeze, staff was friendly and helpful, I will return to Best Buy I’m the future.

The most powerful console I have ever used. The set up was easy (of course it was like setting up any console). Game pass makes it that much better. You can hook up an external hard drive on it if 1tb is not enough for you. Very fast, amazing graphics and just overall a great console.

I am a self-declared Sony Fanboy, but sometimes I want to enjoy Halo or some other Xbox classic. Also, Microsoft has purchased Bethesda and Activision. I use Game Pass and play so many games for seemingly free on this thing. It's awesome. It is also my Assassin's Creed device--I don't play the series that much any more, but I have them all on Xbox.

Xbox series X is a great choice for gaming highly recommend to all new gamers, the xbox series x comes with wide selection of games in the catalog 10/10 and is really easy and simple to set up and play high quality games with high quality graphics

The Xbox Series X is an incredible console and easily the best gaming system I’ve owned. The performance is outstanding—games load extremely fast, graphics are stunning, and gameplay feels smooth even at 4K with high frame rates. Quick Resume is a huge plus and makes switching between games effortless. The console itself is quiet, well-built, and looks sleek. It handles demanding games without overheating or slowing down. Backward compatibility is also a major win since I can play older Xbox titles with improved performance. Overall, the Xbox Series X delivers exactly what next-gen gaming should feel like. If you’re looking for power, speed, and reliability, this console is 100% worth it. Highly recommend.

The overall arrival of the console was good, there weren’t any pieces misplaced or taken. The outside of the box did have a bit of a bump, but it didn’t ruin the items it was holding. Picking up the product was quick and easy, while the person handling it was easy to talk to and a lot of fun. I can see myself ordering from this Best Buy in case I need any other products in the future. As for the item itself, it is a major upgrade in performance compared to its predecessors, as I have found no problems using it. The overall feel of the controller is comfortable, holding one feels great and better than the past controllers. One thing to note about is the graphics capability, as it also relies on you having a good source to play through it. To really experience the graphics you must make sure to get a 4K resolution screen.

I had the Xbox One and One S, This thing is so so much faster, like the load times for games are easily 10x faster than the Xbox one. The graphics are amazing, I have owned every Xbox so far. This is by far the biggest upgrade and will keep me on the Xbox platform.

Great purchase—highly recommend! I recently purchased this Xbox system from Best Buy and couldn’t be happier. Setup was quick and easy, the performance is incredibly smooth, and the graphics are impressive right out of the box. Everything worked perfectly, and the system runs quietly even during longer gaming sessions. Best Buy made the buying process seamless, and the product was exactly as described. This Xbox has definitely exceeded my expectations and has been a great addition to my home entertainment setup. Would absolutely recommend to anyone thinking about upgrading or jumping into gaming.

The Xbox Series X has been an incredible upgrade to my setup. Load times are practically nonexistent thanks to the SSD, and games look fantastic in 4K with smooth performance. Even during long sessions, the console stays quiet and cool, which I really appreciate. Quick Resume is one of those features you don’t realize you need until you have it — jumping between games instantly feels like magic. The controller is comfortable, responsive, and familiar in the best way. Overall, the Series X delivers power, speed, and reliability. It feels built for the future, and it’s been a flawless experience from day one. Highly recommended for anyone who wants top‑tier performance and a rock‑solid gaming experience.

Got this because I had a series S and wanted something with a disc drive and more power. The series X definitely delivers both, when i started playing Diablo 4 it was on the series S and when i switched to the series X I noticed the difference right away. Graphics were nicer and smoother, and the game play had improved dramatically. The series X compliments my xbox series 2 elite controller very well. I'll be honest I play my Xbox series X way more than I play my playstation 5 and i enjoy every minute of it.

The speed alone won’t make you want to go back to the previous generation of consoles. A week playing will be enough to spoil you. Also, the quick resume feature is a very a nice addition and the updated controller rounds out an all around great package.

I love this console! I play it more than my PS5, and although the controllers don't have the force-feedback triggers, they are super comfortable for extended periods of play. I was lucky enough to get one before the price increase, but even still, it is an amazing device, and worth every penny in my opinion. The premium-tier Xbox Live membership is definitely overpriced now, but individual games are generally on-sale and can provide you with hours of entertainment.

Excellent gaming console, nice shape, conservative looking, easy to fit inside tv furniture. Just have to watch out to leave top (where warm air escapes) unobstructed. The Game Pass Ultimate subscription makes it a better value compared to PS5.

I was very intrigued with Xbox series X because of the user experience. They really seem like they were listening with this generation and it shows. The UI interface is like butter it moves so quickly, with hardly any waiting. Game pass which is an amazing option only on Xbox and PC has an amazing selection of games right at my fingertips for a monthly fee. Xbox really got the user experience down I can honestly say that it was definitely worth it. I've been enjoying a lot of games that I played on PC and I am confident in saying that I have such a great experience on Xbox series X I'm blown away. It gets a little hot but I have it in a very breathable location. ( I would recommend that as well ) I'm excited to play all the Xbox one games I missed out on! (And new games of course) Overall I really recommend it.

There’s no comparison! I upgraded from a PS4 and I’m so glad I did! It’s fast, it’s sleek, and it works just as advertised. I’ve been loving game pass and not having to pay $60 every time I want to play a good game. Definitely recommend!

Was a bit upset this was the only console I could buy that would play DVDs and hard copies of games because of the price difference. But honestly the performance of the console is on a whole other level and this is one of the best purchases I've ever made...Besides, Xbox should give some kind of trial to game passes for making a $600+ purchase?

I enjoy this console a lot. Coming from using the old PlayStation 4 to this has been a nice difference in both the processing and visuals. I was a big Halo enthusiast growing up so going back to the Xbox has been a great throwback feeling with a futuristic feel with the new design. I would definitely suggest buying one through Best Buy as they have great warranties and deals that come with consoles and their connecting devices.

Absolutely incredible console! The Xbox Series X delivers stunning performance with lightning-fast load times and breathtaking graphics. Every game I’ve tried runs smoothly, and the 4K visuals are sharp and immersive. The controller feels comfortable and responsive, making long gaming sessions enjoyable. I also love the backwards compatibility—it’s amazing to revisit old favorites with improved performance. The build quality is sleek and solid, and the quiet operation is a huge plus. This is hands down the best console I’ve owned, and it’s worth every penny. Highly recommend for serious gamers!