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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36757 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1006 Showing 20,101-20,120 of 36,757 reviews
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Xbox, extremely fast and very easy to set up. No hardware or software problems as of yet. It’s a great console!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      We are glad to hear how fast the Xbox Series X is and that it was easy to set up. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system so far, extreamly fast and quiet. Loving everything it has to offer so far and xbox game pass ultimate is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox One. When playing Division 2, the improvement is obvious. Increased framerate. HDR. Super fast load times.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Griff,

      We're thrilled to hear you noticed the optimized performance and graphics right off the bat! Whether it be the increased frame rate, near-instant game loading times, or simply the overall package, we're happy to hear you are enjoying your new Xbox Series X Console. Thank you for taking a few minutes to share your experience with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is king. Never an issue and the games are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good hardware with a very clean UI. but with the existence of a playstation, i just wish i felt more of a need to play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and more. All my accessories from my old Xbox one work just fine with this new generation. Along with all my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far, had to donate a kidney for the purchase and wait 12 hrs in the cold but I’ve been enjoying playing while in recovery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received close to actual release date with fast shipping! This console has worked very well so far with no crashes or performance issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Get it if you can, the frames make a huge difference than the previous generation no doubt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I guess. If you have the series s, just purchase memory cards for it. Not much a difference honestly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! just what I wanted haven’t had any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful system. Games startup quickly and you can resume playing other games just by switching between the two.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      The added Quick Resume functionality of your new Xbox Series X Console is a huge perk! It's never been easier to switch between games, and we're excited to hear you've found it to be the perfect addition to your home gaming setup. We're happy to be a host for your next-generation experience! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's a beast.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beast. Eveything looks great and the framerates are buttery smooth. I like the UI and game pass is a pretty good value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      The pairing of your new Xbox Series X Console and Xbox Game Pass Ultimate may just be the best duo in all of gaming. We're thrilled you've combined the two and are enjoying your next-generation gaming experience! Thank you for sharing your thoughts. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the series x is great for the graphics, fast upload time and great to boot up game after game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade for Microsoft’s Gaming Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! Love my new X-Box series X! It looks amazing on my new Samsung 8K 82” television and the graphics are fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A powerful gaming machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful gaming machine with a nice and fluid user interface. A gamepass subscription is almost a must. I have played games that I never thought I would play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my day one Xbox One unit. So much faster and much better graphics. Plus the change to the controller is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As amazing as everyone says it is. Haven't had any problems and it's been running since the day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome . its the best of Xbox yet. awesome paired with the right tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at YouTube.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool machine I use it to play videos on YouTube it does a fantastic job.

    I would recommend this to a friend