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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34445 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1008 Showing 20,141-20,160 of 34,445 reviews
  • Rated 5 out of 5 stars

    Way better then I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system by far. Had PS5 also and this is beyond better. The quick resume is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads faster then my mid range gaming pc. Was so excited to score one before Christmas! Pick up was easy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast load up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love this xbox. so fast and sleek if you can get it for msrp. the consoles this year are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew and he absolutely loves it. No issues at all after several months of ownership.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      What a great uncle! We're happy to hear you are pleased with your purchase, and thrilled to be a part of your nephew's next-generation gaming experience. Your new Xbox Series X Console is the perfect host for such an endeavor! We're excited to hear you've had little-to-no issues with your new setup. Thank you for sharing your story! We appreciate it, and are glad it was a good investment for you and your family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing display. Even though its hard to get one, hopefully it becomes available for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is completely amazing! I’m happy that I purchased this series x It runs faster then the xbox 1.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jesiah,

      We're thrilled you think your new setup is completely amazing! We're glad you are pleased with your purchase. Your new Xbox Series X Console is primed and ready to take on all of the exciting gameplay and adventures of next-generation gaming, we're excited to have you along for the ride! Thank you for sharing your feedback. We're happy you found the upgrade you were looking for.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    The better of the next gen consoles.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great. The addition of the SSD makes this console a game changer. And you can't beat the quality graphics for the price. Building a gaming PC at this spec would cost 2-4 times the amount. Software is still buggy, even over a full year since it's release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellebt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine Im glad I upgraded. Never though it would be this hood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Love my new Xbox that I got for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heads above

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is heads beyond the previous edition xbox. I love this unit, and it plays games even faster than my PS5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you love it! Your new Xbox Series X Console has been optimized to handle all the exciting elements of next-generation gaming, and we're thrilled you are loving the new features. Thank you for sharing your thoughts! We're happy to have you on Team Xbox, and appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    4K Gaming is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Can’t believe I was lucky enough to buy one for retail. The 4K quality is amazing and gameplay is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great system and hardware. Would definitely recommend to anyone looking for a gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift and unopened but she’s going to be so excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from the Xbox One X. Also it is backwards compatible with all previous Xbox games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X/X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Runs silent, plays great. New controller feels good in the hands. Game pass rules, just need Halo now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. This Xbox has been one of my dream consoles and finally got it from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the new design and features. Ample amount of HDD space and great user experience. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on a console and it’s been 100% worth it. Least regretted major purchase of 2021.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      We're excited to hear you think your new Xbox Series X Console was 100% worth it! We've designed your new system to handle all of the exciting twists and turns associated with next-generation gaming, and we're thrilled to have you along for the adventure. Thank you for sharing your thoughts! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X is legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. It looks beautiful. The quick resume is great too. I still can’t get over how great the games work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chad,

      Thanks for the kind words. We are glad you're enjoying the Xbox Series X. We hope the speed, design, and quick resume feature continue to impress!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, gets you into games quickly. Extremely quiet compared to older Xbox models. Thisthing does not make a noise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are loving the speed of the Xbox Series X. Cheers, Nelson
      Xbox Customer Care Microsoft