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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34407 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1031 Showing 20,601-20,620 of 34,407 reviews
  • Rated 5 out of 5 stars

    Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and a ps5 so far I’m using the series x more. Game pass is a must if you’re new to Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item on time, and in good shape. Everything worked with ease out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and awesome job Bestbuy for locking out the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and made for a very happy kid. Special thanks to BestBuy for finding a way to keep the bots out of ordering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Not getting 5 stars because I had to replace this item when the hard drive glitched out permanently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox X I love that it plays old Xbox games on it and the picture quality is excellent highly recommend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Series X. We are happy to hear that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My loves his new Xbox graphics are amazing waiting a while to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. I’d played PlayStation, but this is on a different level. I’ll be Xbox going forward.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great step into next-gen but I was unlucky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unfortunately unlucky and received one with noticeable GPU artifacting issues in games (signs of GPU failure). I tried switching resolutions and settings, changing cables, and changing inputs. I even completely reset the system. Nothing seemed to help. In all honesty if you are happy with your current system wait a few months in order for Microsoft to work out production issues and software glitches. The console was blazing fast otherwise and super smooth but it’s clear these aren’t ready for prime-time just yet. Backwards compatible games ran wonderfully and new games that were optimized looked incredible. Definitely a great step in the right direction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. If you haven't done so already, we recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like I’d expect such an awesome console to perform. Now I just need a newer tv to play it on :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stealthy dark look

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is top of the line performance. Must get with an upgraded tv. It like you are on a pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've been enjoying the optimized performance of your new Xbox Series X Console! We're revitalized the entire configuration of your new system, and have enhanced all aspects for next-generation gaming perfection. We're thrilled you've found it suits your needs as a modern gamer! Thank you for taking a minute to share your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly improved my gaming experience! Very happy with the purchase and would recommend, if you’re able to get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Xbox Series X. Happy Gaming!

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. works really well, get good fps from cod warzone prob not as good as pc but really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. A little bulky but to be expected with all the tech packed in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Series X is my favorite gaming console and been a day one owner, great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox x Got it fast and had no problems with my order. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter. She is going to be surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games look awesome. Load times are really fast, and the quick load times make getting to the games faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Debbie,

      Thank you for sharing this with us. We are so glad you are enjoying how fast the Xbox Series X is and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of gaming fun. This is an excellent choice for entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heaven

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly just so amazing! But being real good luck getting one. Wishes to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console, I enjoy playing it with the family. I like it because it’s nice, powerful and in a compact design.

    I would recommend this to a friend