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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1033 Showing 20,641-20,660 of 34,456 reviews
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox X I love that it plays old Xbox games on it and the picture quality is excellent highly recommend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Series X. We are happy to hear that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and a ps5 so far I’m using the series x more. Game pass is a must if you’re new to Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly improved my gaming experience! Very happy with the purchase and would recommend, if you’re able to get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Xbox Series X. Happy Gaming!

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great step into next-gen but I was unlucky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unfortunately unlucky and received one with noticeable GPU artifacting issues in games (signs of GPU failure). I tried switching resolutions and settings, changing cables, and changing inputs. I even completely reset the system. Nothing seemed to help. In all honesty if you are happy with your current system wait a few months in order for Microsoft to work out production issues and software glitches. The console was blazing fast otherwise and super smooth but it’s clear these aren’t ready for prime-time just yet. Backwards compatible games ran wonderfully and new games that were optimized looked incredible. Definitely a great step in the right direction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. If you haven't done so already, we recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. I’d played PlayStation, but this is on a different level. I’ll be Xbox going forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my xbox, i have always had an xbox but lately it has been flickering and freezing. Hopefully i will get some help to get it resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I will buy another one , price excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item on time, and in good shape. Everything worked with ease out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect. It was a quick pickup and customer service was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like I’d expect such an awesome console to perform. Now I just need a newer tv to play it on :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading times and awesome graphics. Definitely a step up from my Xbox One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. works really well, get good fps from cod warzone prob not as good as pc but really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stealthy dark look

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is top of the line performance. Must get with an upgraded tv. It like you are on a pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've been enjoying the optimized performance of your new Xbox Series X Console! We're revitalized the entire configuration of your new system, and have enhanced all aspects for next-generation gaming perfection. We're thrilled you've found it suits your needs as a modern gamer! Thank you for taking a minute to share your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Deceived

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was a drop deal that came with a controller and three free bonus games. I waited two weeks for the deal to become available. The second it was available I attempted to purchase it and a pop up would appear stating all items in your cart are unavailable. I tried for over two hours and it finally allowed me to check out . It appears one of the free games were unavailable. So instead of pulling the unavailable game from the deal and replacing it with another , they apparently pulled all three!! I asked about my free games when I picked it up from my local store and the girl told me they weee already preloaded in the console . She obviously didn’t know what she was talking about but this was a Christmas gift and I needed it so I took it. Just sucks that the three games were part of the deal then you get told a lie and you leave with just part of the transaction you paid for. I tried contacting Best Buy customer service but they were useless. Like most companies these days , it appears they contracted customer service to a foreign country and they read from cue cards. I can only provide a score on my experience, not the console itself , as I didn’t play with it . As stated it was a gift to my son.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games look awesome. Load times are really fast, and the quick load times make getting to the games faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Debbie,

      Thank you for sharing this with us. We are so glad you are enjoying how fast the Xbox Series X is and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system haven't been able to put down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the most powerful console ever sold! Best graphics! Fastest load times! For $500 can’t be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun console, I enjoy playing it with the family. I like it because it’s nice, powerful and in a compact design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Series X is my favorite gaming console and been a day one owner, great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Upgrade from my other xbox one. Way quicker load times

    I would recommend this to a friend