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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1049 Showing 20,961-20,980 of 36,758 reviews
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Easy to set up. Runs all of my Xbox one games and most of my 360 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and easy to switch over your old stuff to the new system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was quick and easy for set up. Runs super fast and definitely true next gen capabilities. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox fan, excellent loading times, perfect 4K gaming, and pause play feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever. This machine is fast and makes the precious one look old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great. Storage is a plus over the new Playstation. The standard Xbox controller lags behind the PS5 dualsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. New generation of console is amazing and the Xbox does not disappoint. Quiet and incredibly fast. Super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Pass Required!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System and fun with game pass. Upgraded TV really make a difference in the gameplay but not essential.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice console but it runs very hot! I used to use the standby mode, but the internet would slow down and sometimes disconnect. Now I use full shutdown mode every time I log off. Seems to help the overheating problem. Other than the heat issues the console has performed fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of xbox is worth the buy. I haven’t had any issue with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love the apps especially how it has the spectrum app I highly recommend the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox x by microsoft...it runs very smootha and so far no bugs..would highly recommend over ps5 ..this is a sure winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Gen is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been an Xbox player and this system is amazing! Graphics are above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse of a console, all my previous games (along with the new ones) run better than ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift and my boyfriend loves it ! He did mention graphics are great and the speed on it as well .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lynn,

      What an awesome Christmas present. We are thrilled to hear that your son is loving the Xbox Series X and how fast it is, as well as its awesome graphics. Thank you for sharing.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    After waiting almost a year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a whole year to get my hands on this. Attended console drop at bestbuy. Everything I expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Worked like a dream on first run, so runs great and can notice a difference in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy i made this purchase! Better graphics, faster load times and game pass! Ill recomend this to anyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear we've earned your recommendation when it comes to your new Xbox Series X Console! Whether it be the enhanced graphic capabilities, near-instant load times, or even simply the overall aesthetic of the design, we're thrilled you are enjoying the hosted experience. Thank you for sharing your thoughts! We appreciate it, and couldn't be happier you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a friend. He loves it. He had an Xbox one and said it’s a vast improvement over his old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Solid console, and can run many games very smoothly that my Xbox one could not such as GTA, Cyberpunk, and more.

    I would recommend this to a friend