Customer Ratings & Reviews

More than i expect its amazing game console. I wish get this before . It's super, beautiful and works beyond my expectations.

Best console i ever have. the speed and graphic are way better than other consoles.

I am a previous customer coming from the Xbox One, which means I went from the worst console (it's the first one) to the best console, so this review is from that point of view. First, a few bad things. The system only comes with what you need to get connected and get started. There are no free games inside the box or codes for Xbox Live or Game Pass Ultimate, only the console, controller with batteries, power cable, and a 4K capable HDMI cable. When you sign into the internet it will prompt you to spend a dollar for one month of Game Pass Ultimate. You won't even get a cable to connect your controller to the USB port on the console in case you need to update the controller. I'm not sure if this is needed or not though, as I haven't tried it. It requires a USB-C to connect it, so that small round connector, not the micro like the older model One controller has. This also means you get no headset with it, so if you want to talk to other players in a game, that's more money out of your pocket. I suppose they want you to use the Xbox App on your phone to chat in parties, and that can be spotty. The HDD only has 800 GB of size because the other 200 GB is taken up by the operating system. One of my largest games is over 100 GB so this can be an issue if you want to store a lot of games on the HDD, and if you want to play any Series X/S games (like The Medium is exclusively Series X/S) then you must store them on the internal HDD. There is a 200 dollar mini drive that you can plug into the expansion port, but it really shouldn't be needed. That said, onto the good. That HDD is a Solid State Drive, or SSD. It doesn't use the platters and seeking of a conventional HDD so load times are much faster than usual, and the system is designed around this drive. Load times are MUCH improved as I have played Forza Horizon 4 on both consoles. Going from 1080p 30 frames per second with load times ranging from 30 seconds to 1 minute or more, to 4k 60 fps and load times in mere seconds was a staggering upgrade that I was not expecting. The fast loading times result in a quality of life upgrade where you are not waiting as long to enjoy your games. Even my external 5 TB HDD that isn't a SSD has improved loading times, so that's a nice bonus. That mini drive is also a SSD so you can get an extra TB of space if you feel you need it. Right now though, everything is fine, and I just keep the games that are upgraded to Series S/X on the internal. Another positive is that Microsoft understood there was problems with the world, so they decided to let us use our older Xbox One products on the new console. So I have not used my new controller at all. However, I do notice the added features compared to the older controller. The d-pad is a shield rather than a standard D-pad. Your mileage may vary, but I haven't used the Elite controller myself, so it's not a deal breaker at all. The triggers are curved a bit more outward and have little bumps on them to allow for more grip over the more slick and less pronounced triggers on the older controllers. Might take some getting used to. It also has a share button that is in the center that we didn't have on the older controller. Press to take a screenshot and hold to start recording. You might have to set up the recording ahead of time, or it may default to 30 second clips, I do not know. Also, you will have to invest in a new model play and charge kit, as the older one uses the USB Micro, and the newer one uses USB-C, so they are not compatible. Personally, I like my older controller with the Chat Pad attached to it, plus I already have a headset I can use with it. At least the new controller has a plug that accepts the standard headset plug, but I am not sure if you need a stereo mixer to use any sound and chat headsets. I have one of those too that my chat pad interfaces with, but I rarely use it as I prefer to use my sound bar and be able to hear things around me over being completely immersed in my game. Then again, I don't play any Battle Royale or serious games that require 110% of my attention. Oh, and for those who are looking for a controller to use with your older One, since they don't make the One controllers anymore (you are probably not reading this for that though) you can use the newer controllers with the older console, they work just fine. I would like to have a new chat pad for the newer controller, but I think they really want us to message through the app instead, so that may not happen. I had to wait several months before I did manage to get my hands on this new console, due to supply and demand of this current time. I had actually decided to wait and hope that they were going to become more available over time, but that became difficult. I had a chance to get one over 2 months ago from this purchase because Best Buy had some they had released, but I decided to wait. Then a friend of mine's One's power brick failed and he had to way to play anything. That got me to thinking, I should get one sooner rather than later because of lack of availability. So I started to camp the Best Buy site and check in to try to get one. They were most likely in stock much sooner than I managed to get one, but I work almost every day, so when I would check the site they were sold out most days. The process took a bit longer than usual because they were slowly releasing stock, but overall since I was paying attention, I managed to secure one. I picked it up at the store less than a week later. If anything happens, I still have my older console to fall back on since it still works. Personally, if I could of walked into any store that stocked these consoles and bought one any day of the week, I would not of gotten one now. It is a full on upgrade to my console, and was worth it, but I do feel it isn't a NEEDED upgrade RIGHT NOW. If you can get one, then by all means, I would definitely look into getting one, but if you would have to put yourself through a situation to get one, it is fine to wait, especially if you have a Xbox One X. They don't make those anymore. I also haven't had any performance problems with my Series X, as there were quite a few reviews on here that have problems with it not working after a couple of days. I have a good amount of airflow around my console though. Overall though, I feel that this system is a huge improvement over the original Xbox One system. It doesn't come with anything in the standard box, unless you buy a Best Buy assembled bundle (Xbox Series X + Forza Horizon 5 for example) but if you get Game Pass Ultimate which is first month's a dollar then months after that are 15 dollars a month, that is still a very good value. I'd also wish it came with a headset, but that's the price of business these days I suppose.

Let’s be honest — my Xbox is a beautiful, soul-sucking machine. I bought it thinking I’d play casually… now it’s a full-time commitment I never signed up for. This thing knows exactly how to pull you in: quick loads, smooth graphics, and just enough dopamine to keep you saying “one more match” until the sun’s up and your dreams are crushed. Performance-wise? No complaints. It runs like a dream, barely makes a sound, and the controller feels like it was designed by the gods of procrastination themselves. I tell myself it’s for stress relief… but let’s be real. It’s a time thief in 4K. Sometimes I stare at it and whisper, “You win again.” 10/10 would sell my free time to it all over again.

TLDR; Great system, love the backwards compatibility. I have got hours of fun out of it and would buy it again. Future is shaky, but what is here is pretty good. Graphics - Image quality in most cases is very good. Framerate in most games is also very good, usually 60 FPS. There are a few games that are locked to 30 FPS, but those are very few and far between. There is a trade-off in some games where if you want the sharper graphics, you will need to deal with 30 FPS. Or if you want the smoother gameplay of 60 FPS, you end up with an image that is fuzzier or in some cases down right blurry. Library - Very good library of backwards compatible games, some of which even receive resolution or FPS boosts or both. Most current gen third party games are also on Xbox. The downside is exclusives. Xbox does not have a lot of exclusives outside of Halo / Forza / Gears. And they are not receiving the Sony exclusives in the foreseeable future. You would do well to make a list of games you want to play and make sure none of them are Sony exclusives. Controller - Great upgrade over the Xbox One version. Very comfortable. Not as big of a leap as the PS5 Dualsense controller (that one really feels next gen). The battery life is amazing, especially if you get a charging stand and a battery pack. Audio - No complaints, although I am not great at rating sound. It outputs to the TV and it sounds good, not sure what else to say lol. Storage - 1TB in 2024 is a little on the small side. You will need an external SSD or an expansion card. I would suggest 2TB for either. Also, the external option will only play Xbox One, 360, and Original games. The expansion card will play all games. Online Play - You need Gamepass Core to play online (with a few exceptions for free games like Fortnite, Roblox, Apex, etc). I think it's around $60 per year. Gamepass Ultimate is pretty nice if you play a lot of games or you would like to try out Cloud gaming on your tablet / phone / laptop. You also get a lot of new releases like Indiana Jones and Call of Duty day one at no extra cost, which is a nice perk. The Future? - Xbox seems to be in a transition period right now. Their current offerings and the console itself are very good. I will say that Xbox does not seem very clear on what it wants to do in the future or how it will successfully execute whatever vision they may have. That may not matter to you in the long run, but it is something to consider. Conclusion - This is a solid console that will provide hours of fun and good value through Gamepass. The somewhat uncertain future and lack of a clear direction from Microsoft does make the console look a little less compelling, to the point that I felt the need to take one star off of what should be a 5-star system. I would still recommend it to a friend as it represents a good long term value combined with Gamepass. Just maybe hold off on building up a big library until Xbox clearly communicates their future plans.

Fast, crisp, and well the money. Night and day difference vs the Xbox one X. Plays very clean on a nice monitor setup if your competitive with online gaming. Or blow up that 4K resolution on the big screen for story based games!

I have had many Xbox consoles and this is the best of them all. Holds many games and the graphics are superb. Would recommend this to any gamer.

It's an xbox, what else can i say? Brand new, works well. I have cool accessories with it. 10/10

My son is very happy with his new game system. He's used it daily since receiving it with no issues. It integrated perfectly with the new television.

This is the most fun I've had with an Xbox since the 360. The console is completely silent and super fast. Quick resume is the best feature of the device. I'm having a blast playing through the old Halo games.

Recently made time to get back into gaming leisurely. Was really excited about this Xbox. It's been good so far

What can i say, i just wanted a new xbox. I dont think its big and dumb shaped but i got a protective bag for it to take places. I wish it had a few more usb ports tho. The controller isn’t anything to be excited over. It works but feels funny.

Works well,and graphics are crazy. My son plays it for hours

I bet this would be a fantastic purchase had I used it. I loved my old one but I was mid game and feeling rather silly from my adult juice box and ordered this bad boy and forgot about it. I did get as far as unboxing it, but unfortunately I am not looking forward to booting this one up to find out I’ve lost all my progress on Goat Simulator 3.

Simply incredible! Superb speed, awesome graphics, excellent motion fluidity, exquisite color spectrum... Simply the best XBox ever and the best gaming console out there!

Amazing, such a huge upgrade from Xbox One, just in speed alone. I no longer lag with any game I play.

Good and bad. The good, my our son absolutely loved this. The bad, we don't see him much. Overall, great product.

The new xbox is great. Loads fast good graphics only negative thing is my hdmi port is loose and I never move it. Happy except for that

Switching from the Series S, I immediately noticed crisp visuals, smoother frame rates, and faster loading into games. Whether I’m launching a game, resuming from “Quick Resume”, or navigating menus, the experience is tighter and more seamless. There were absolutely no bugs or quirks from day one.

Very good console enjoy playing it I love the quick resume on the Xbox series x I would recommend this over the PS5 cuz I have one but I like the Xbox better