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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34450 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 34,450 reviews
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, it’s super fast and switching between games is great with the faster storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first Xbox. It’s been good to me so far, let’s see how far we go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console and improvement in load times, 4K quality, with the ease use of use found in previous generations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 2020 - Good Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Was lucky to get before Christmas as a gift. Pick up was easy. No problems. Kid is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very fast and does not run hot. I play COD on it and have had very little problems with freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one on day one that cool i didnt have any xbox series x game for tbe system but i got some a few days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard choice between Xbox or PS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once you finally get one. Always will be better as it’s developed by Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Runs fast and smooth. Best Buy made finally getting one a lot easier than other places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next-gen console! Insane performance, silent operation, and looks great in my entertainment center too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it, excellent performance. but there is no scope for VR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy of the year love my xbox series x i must say they need to come out with more exclusives.though

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have made your year! And, thrilled you are enjoying the next-level gameplay your new Xbox Series X Console hosts. Thank you for sharing your thoughts with the community! While we wait for new titles, we recommend pairing your setup with Xbox Game Pass Ultimate. There's no easier way to build out your catalog, and to explore all of the new and exciting titles currently available. Find all of the info you need to amplify your sessions, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is awesome with an oled tv the refresh rate is amazing and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it! I’m impressed with the load times in certain games and love the quick resume feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Microsoft products and this was by far one of the best purchases so far! Easy to use, great quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Taylor,

      We are happy to hear that the Xbox Series X has been easy for you to use and that you are enjoying it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series x is a big improvement!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much faster, has better graphics, the system I itself looks better, it’s smaller than any other system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the new COD on the Xbox Series X. The 4k looks great on my TV and the Xbox runs so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your game of choice, we've built your new Xbox Series X Console to handle all that the next-generation of gaming has to offer. We're thrilled you are enjoying your time, and that you've found your new console to be a beneficial addition to your gaming setup. Thank you for taking some time to share your thoughts with the community! And, if you're looking to explore a few more titles, try pairing with Xbox Game Pass Ultimate. Add hundreds of player-loved favorites instantly with one, easy subscription. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Can't beat it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4K gameplay for only $500! New controller is a bit smaller but I like it. Great console for the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts on the Xbox Series X. It is great to hear that you are enjoying it and we hope you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am all in on Xbox series X. I have been balling out with the Knicks on NBA2k next-gen. I highly recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kevin,

      Thank you for recommending the Xbox Series X. We are happy to hear that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it, but needs more storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - but wish it came with 5tb internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and load times are non existent. I definitely see a difference between this and the Xbox one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts. We are happy that you are enjoying the Xbox Series X and all of its amazing features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft