Customer Ratings & Reviews

I have 3 and they seem to be working well. I have been buying from bestbuy a long time and I have been satisfied with the service. I will continue when i need merchandise they carry.

Purchased this as a gift, they loved it and it’s been working great since.

$349 for a brand new Xbox series X?!?! Can’t beat that! Got it on sale before Christmas, Next day shipping was lighting fast and so is the CPU of this bad boy!

Husband loved the gift he said the quality on the tv is way better than the Xbox he had before

Love my XBox. Works very well and I use it for everything like watching TV and playing movies in addition to playing games

I LOOOOOVE THIS! I HAD THE PS5 BUT I LIKE XBOX BETTER. Easier to navigate

Love the new XBox. Perfect for gaming and streaming. Love the new design.

The system is absolutely amazing. Runs like a dream. One of the best systems I’ve ever played.

Great console. Works as intended. No problems. Works right out of the box. Will need some more storage though.

Just a fabulous upgrade from previous consoles! I go way back on Xbox and this console exceeds my expecations.

It’s an Xbox… you get what you expect. This one still takes discs, which I like because I also use it as a DVD player.

For the past few years, I’ve been primarily a PC gamer. Unfortunately, my GTX 1080 Ti recently died, and given the fact that high-end graphics cards are almost impossible to purchase these days, I thought I’d give the new Xbox Series X a try. I own an original Xbox One and PS4, but I haven’t played them much for several years. COMPARISON WITH PC: I’m really impressed with the Series X. Overall performance doesn’t seem far off my 8700k / 1080 Ti PC. Obviously, it can’t compare to a new high-end PC with 3080/6800XT graphics and the latest CPUs, but that’s to be expected - the whole console costs significantly less than a high end GPU by itself. I do miss some of the customizability and proper mouse and keyboard support for many types of titles, but on the other hand, hooking up a fairly compact system to the 65” OLED makes for a pretty great gaming experience. SIZE/SOUND: I’m amazed at how compact the Series X is compared to my PC. Even more than that, I’m shocked at how QUIET it is. I remember how loud previous consoles could be (PS4, I’m looking at you...), and while my PC was fairly inoffensive, the sheer number of fans created a low “hum” that was definitely audible from across the room. I honestly cannot hear the Series X during gaming, even with my sound system at very low levels. I can hear a faint sound if I put my ear within a foot of the exhaust fan - otherwise, it’s completely inaudible. Well, except for the disc drive. Installing physical games creates quite a racket. But the system is virtually silent while gaming. Very impressive. GRAPHICS: Graphics on the Series X are excellent. Many games have options for “Performance” mode or “Graphics Quality” mode. I will say that coming from reasonably high-end PC gaming with a 1440p G-SYNC monitor, I pretty much always opt for “Performance” mode. I’m used to high refresh rate gaming, so 30 FPS feels extremely unresponsive and the lack of fluidity isn’t worth the better graphics quality to me. It seems that even these new consoles aren’t quite ready for prime time when it comes to “4K gaming” (but then, very few PCs can pull that off either). But for those who are used to console gaming, maybe the “Quality” modes will make more sense. In my opinion, games look very good even in the “Performance” modes, and I anticipate things will look even better when developers start focusing specifically on the new consoles. GAMES: As for games, it’s a bit of a bummer that there are no real “next-gen exclusives” on the Series X just yet. A good number of titles have received some updates for the new consoles and look very good, but I’m excited to see how games look when they’ve been specifically designed for the hardware. Also, I realize I must be in the minority here, but I do not have Game Pass. I know it’s one of the big selling points for Xbox, and I might hop on board at some point. But even without it, I feel like I’m getting a good value from the Series X. STORAGE: Storage is a bit of a double-edged sword. The NVMe-based “Velocity Architecture” really does improve load times and responsiveness tremendously. And the Quick Resume feature is great if you want to hop back and forth between titles. The downside? Games are already large, and will only continue to get larger. Coming from a PC with 8 TB of game storage (mix of HDDs and SSDs), the 1 TB of storage on the Series X feels pretty cramped. I already sprang for the 1 TB Seagate add-on card, which works great, but at $229 I wouldn’t call it a great “value.” I’m sure future versions of both the console and storage cards will have more space, but I can definitely see storage becoming an issue for users who have a large number of titles. Deleting games when you’re not using them and downloading them again is a pain, and for those with internet caps, it can chew through your monthly data allotment quite quickly. Yes, I’m aware you can also plug in a USB 3.x HDD or SSD and store Series X titles there (and play non-Series-X games directly from the external drive), but again, it seems like a cumbersome solution. Ultimately, though, at the $499 price point it’s unrealistic to expect more than 1 TB of fast storage built into the console. Overall, I’m really enjoying my time with the Xbox Series X. I have to say that coming from a fairly powerful PC, I’ve been pleasantly surprised with its capabilities, and I know it will only get better as developers continue to take advantage of its powerful hardware and as new exclusives are released for the system. The Series X is powerful, dead silent, and offers a ton of performance and value. I recommend it for users who can afford it and want a premium console gaming experience.

I bought this for my daughter and she was amazed at how much better the graphics were compared to the other Xbox.

My son was so surprised and excited Christmas morning! Wonderful system and easy to set up with the mobile app!

The next generation of x box is great, exactly what it's supposed to be

Works great, great customer service as always, love using the pick up in store option.

Mybson really enjoys it. He has been wantingvto upgrade for a while. He says it is alot faster and the graphics are so much better

The Xbox Series X runs games in 4K with high frame rates, and the difference is instantly noticeable compared to older consoles. Load times are short, so you’re spending more time playing and less time waiting. The controller feels familiar and comfortable, and overall the system has been fast and reliable since day one. It’s easily the most capable console I’ve owned.

Without a doubt the fastest Xbox. Loading speeds are great and graphics crisp. Updated controller works great as well. Cooling fan is very quiet even after 6 hours of continuous gameplay

Amazing, such a huge upgrade from Xbox One, just in speed alone. I no longer lag with any game I play.