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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 36,574 reviews
  • Rated 5 out of 5 stars

    Xbox X Arrives!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The long awaited Xbox X finally arrived thanks to Best Buy! Absolutely amazing...huge improvement to previous models.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're happy you were able to get your hands on one! Thanks for taking a few moments to share your thoughts with us. We're delighted to learn you are enjoying your new Xbox Series X Console, and are experiencing the vast number of aesthetic design and computing power improvements we have added. Thank you for being a loyal customer!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X Pre order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered and had no issue picking it up! I was in the store at 10:30 when preorder started I had mine purchased at 10:33

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to my two ps5s.. I’m collecting systems for when I move into my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 can’t say enough about this system. I have been waiting for the next gen for a while and it do isn’t disappoint!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the high score! Thanks for taking a few minutes to share your story with us. We're happy to hear it was worth the wait, and glad that your new Xbox Series X Console was able to exceed your expectations.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Don't Pass on Game Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great video game console! Quick resume and Game Pass make this the ultimate console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Replaced a broken one x. Graphics and speed are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch device and yes it doesn't have the Same competitive technology in the controller but honestly its Comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy curb pick up and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Easy curbview pick up. The runner is super fast and i dont have to wait long time like other place. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally opened mine after waiting so long to get it! It is awesome and looks great on my shelf thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox>PlayStation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox to ever be made. Turns them PS fanboys right into Microsoft gamers. 11/10. 3 Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game play is great and the graphics are the best I’ve seen. It’s like a gaming pc for a fraction of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth with apps and no lag with watching movies and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my a PS5 and got the Xbox with gamepass. Never looked back. Xbox loads faster and is much smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and very happy with my purchase and had no problem purchase. Highly recommend getting one of your a Xbox lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever. Quick resume, specs, backwards compatible, FPS boost with killer exclusives incoming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The future of gaming looks very bright, and there's no better companion for the adventure than your new Xbox Series X Console. Whether it be its optimized performance metrics, backward compatibility, or even its added features like Quick Resume, we're happy you love it, and are excited to be a host for your next-generation experience. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Couldnt find it anywhere but here Was shipped and available promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox over everybody!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best console EVER released! Microsoft & Xbox never disappoint! Thank you Best Buy for the pre Christmas Drop!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the kind words! We are happy to hear that you are loving the Xbox Series X. Wishing you happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its more of a space saver. It still only has 1 tb hard drive, but the space makes the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox purchase online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the xbox online. Picked up very easily on the day it specified. Overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen greatness. Load times are super fast and graphics are amazing. Got lucky and found a restock before the boys.

    I would recommend this to a friend