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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1091 Showing 21,801-21,820 of 34,456 reviews
  • Rated 5 out of 5 stars

    New console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a great upgrade to the xbox 1. The graphics are amazing as well as the speed to load

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Doesn't do all I thought it would.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, i just don't like that it doesn't support the Kinect module or HDMI pass through any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a huge step up from my day one xbox one. Very good gaming experience. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox > PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX > PS5 you can't at me cause you didn't get one to review... Nan Nan nah boo booo you stepped in doodoo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get but very worth the wait upon having it on hand. A very nice system and fun to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. You won't be disappointed. Just as good as PS5. Pick one. You'll love either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this console a lot. Runs big games easily with high graphics and load times are very low.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ozzy,

      We're happy you like it! We've designed your new Xbox Series X Console to dutifully handle all the exciting features and gameplay associated with next-generation gaming, and couldn't more excited to know you are reaping the benefits of your new setup. Thank you for taking a few minutes to share your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOXXXXX

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FUTURE IS HERE! Great Gaming machine, if you ever get the chance to buy one in stock, its worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the future! We're thrilled to offer gamers the next-generation console they've been looking for, and we're excited to hear you have been reaping the benefits of your new setup! Whether it be the optimized computing power, improved user interface, added Quick Resume functionality, or simply the whole package, we're happy to hear you are enjoying your new Xbox Series X Console. Thank you for sharing your experience with us! We're glad you were able to get your hands on one for yourself!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boot up time is incredible and graphics are much improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the system. Hate the memory cards.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Dont know if I really have any complaints other than the requirement of using proprietary memory cards like its 1996.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was great. I was lucky to finally get one. I personally like this one over the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox. Good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very responsive and runs very smoothly and holds a lot of games and I think it’s a very good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best gaming console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Turns on fast and the frames are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best next Gen console thus far. There are not really any exclusives for the new XBOX yet, but the games that are available look beautiful and load ultra fast. Game Pass is awesome and keeps getting better. As an owner of both XBOX Series X and PS5, I gotta say I prefer the XBOX.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      We appreciate the kind words! We're really excited to hear you are enjoying your new Xbox Series X Console, and that you have benefitted from the optimized computing power, increased graphics quality, and fast load times it provides. Pairing your unit with the Xbox Game Pass is a great move. Thanks for taking a few minutes to share your experience with us!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Disappointment on compatibility side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item could've been better if it is compatible with kinect system and games, which I already owned. My family enjoys Kinect games and NOT just games that I call "sitting down on the couch and get fat games". Other than that big failure, the item works great and compatible with all the "sit down and get fat games." Because of Kinect incompatibility, I will send this unit back and buy a PS5 instead. Hope Microsoft think more of all user needs and not making decision as if they are not trying to make the buyers happy. Please BestBuy help and pass these comments to the manufacture so they can make a consideration on all buyers' needs. This is a huge disappointment to me personally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superior for console gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is powerful and surprisingly looks great! Love what Microsoft did this generation of console gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beast of a machine!!!! Very pleased. Not so easy on the eyes to look at but performance wise is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, great updates to the Xbox. Graphics aren’t world changing but the system and speed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box X Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift...very pleased with purchase so far.

    I would recommend this to a friend