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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 36,574 reviews
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is everything I hoped for and more. Super fast load times, smooth gameplay, and the graphics are incredible—it really shows off what next-gen is supposed to be. Setup was quick and easy, the system runs quietly, and Game Pass makes it even better with so many games ready to play right away. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Is Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Playstation guy, but I loved the game Halo. I remember playing the game when it first came out, except I always had to go to a friend's house to play it. Now that I can play the real thing, I have to say I love using my Xbox. The user interface is pretty simple to understand, and the setup was rapid, probably 10-15 minutes before I could do something with the machine. I did buy one Halo game with the Xbox. I would say the one frustrating thing was how long it took to install and update the game before I could play it. If you're buying this for someone as a gift and plan on including a game with it, I recommend unboxing it, setting it up for them, and downloading all the updates so they can use it when they receive it. However, I imagine this is the case on any game system, so I don't think it is unique to Xbox. The other tiny grievance is that you run out quickly, even with 1TB of space, so do yourself a favor and buy an expansion drive. I hope they decide to make more storage capacity options in the future. Overall, after getting acclimated to the controller and suppressing my PlayStation mind, I love this and would recommend it to anyone. I do not regret not buying a PlayStation. When I was shopping for a gaming system, I was ready to purchase a PlayStation without even thinking about it because I've been part of that ecosystem since the beginning. However, the difference in price between the two consoles is what did it for me. I'm sure we could debate the nuances of each console and why one is better than the other, but if you bottom line it - if you buy the Xbox, you're getting the same great experience (if not better) for a lot less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Associates were very helpful when purchasing and checking out

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    A powerhouse of a console, with the right game.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros: top of the line graphics game pass ultimate rocks over 400 games system is quite and cool cons: looks like a mini fridge games like starfield run locked at 30 fps lacking games that are sony exclusive like god of war

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unleashing the Next Level of Gaming Power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Xbox Series X, and I must say it has exceeded my expectations in every way possible. The power packed into this sleek console is truly remarkable. The graphics on the Series X are stunning, with 4K gaming delivering an immersive and lifelike experience. The inclusion of ray tracing technology adds an extra layer of realism to the visuals, making every game a visual spectacle. One standout feature for me is the quick loading times. Games load almost instantly, allowing me to jump into the action without any frustrating delays. The seamless transitions between different games and apps showcase the impressive hardware capabilities of the Series X. Backward compatibility is a game-changer. I can revisit my favorite Xbox One, Xbox 360, and even original Xbox titles with enhanced performance. It's like having a vast gaming library at my fingertips. The Xbox Game Pass subscription further enhances the gaming experience, providing a vast selection of games across various genres. It's a fantastic value that ensures I always have something new and exciting to play. The design of the console is sleek and minimalist, fitting seamlessly into my entertainment setup. The cooling system is efficient, keeping the console quiet even during intense gaming sessions. In summary, the Xbox Series X is a gaming powerhouse that delivers on its promises. Whether you're a casual gamer or a hardcore enthusiast, this console is a must-have for anyone looking to take their gaming experience to the next level. Microsoft has truly set a new standard with the Series X, and I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox On Top!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to upgrade my Xbox from the Series S to the X and it doesn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love the Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandkids love playing the xbox. The graphs are fantastic. Just have to monitor theur screen time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase!! Had two so far and these consoles play great and sometimes better than PC. Fast fast fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described. Salesmen were excellent to work with-very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised looks great works great!!! Pristine even through the mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox over PlayStation. I said what I said. 10/10 love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality and speed than previous Xbox versions

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Spent the extra money and I'm glad I did

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reasons I purchase the Series X over the S is the media drive and the larger hard drive. The games look amazing on this machine and the controller works great. It was exactly what I was hoping for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Enthusiast’s Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft’s latest flagship is packed with power and brimming with potential. While I may be one of the very few that will bemoan the loss of Kinect and HDMI pass thru their omission is part of a push by Xbox to be focused solely on gaming. You will most assuredly need a new tv to take advantage of the most this console can offer with 4K and 120FPS. The external hard drive I have attached for additional storage is louder than the console at max load, already a better showing than my Xbox One X. You will need to update frequently and there is the occasional need to reboot the console to let it re-sync the controllers. Combined with Xbox Game Pass the new Xbox Series X|S are phenomenal examples in value and Xbox’s philosophy of bringing gaming to as many people as possible. The Series X is for the dedicated enthusiast and Series S is a cute and small device for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer for sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY DAUGHTER LOVE IT SHES CONSTANTLY ON IT AND CAN DO ALMOST ANYTHING ON IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has always been great to me. I haven’t bought a new console in a while but this was super easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas for grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant product easy to install works like it says it would and all sale people were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth absolutely every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've wanted to truly enjoy console gaming how it was intended to be played, you haven't experienced it unless you have this Xbox. I originally was on the classic Xbox One for a while, until eventually upgrading to the Xbox One X in early 2020. While it certainly was better in many ways from the previous console, it didn't FEEL just right - it still felt like I was being held back from truly playing games the way they were intended. This is by far the complete opposite, the Series X has been my best purchase for console gaming so far. I do plan to get the PS5 down the road when it's back in stock consistently, but honestly - this is my preferred place to play, I'm only getting the PS5 for the novelty and exclusives. To start, the SSD is a game changer. If you've ever felt that your consoles have taken longer than necessary to load even the simplest tasks - i.e. checking menus across the home, loading apps, and loading times in games - you will 1000% notice and appreciate just how speedy this console is. Everything is buttery smooth. It takes quite literally 2 full seconds to go from the Xbox being completely turned off, to having full control and being able to scroll through the menus. If I had 15 seconds to spare, I could turn the console on, check for updates manually, maybe even glance through the store, and turn it off. Essentially, this thing boots up and is functional about as quickly as your phone. NOTHING STUTTERS OR BUFFERS. I am absolutely stunned at how noticeable this improvement is. This also helps an amazing amount in games. After running some tests with my One X and the Series X, EVERYTHING LOADS EXPONENTIALLY FASTER. Switching cars in Forza Horizon 4 is a breeze, photo mode in games takes half a second, pictures of anything on the console (like game icons, or pictures in games/the store) show up instantly. As for power, consider me stunned. I do have a PC with an RTX 3070, and I'm still in awe at how this this thing is on the market for just $500... If you don't care for PC gaming but want the power to run some console games, spring for it, you will NOT regret it. If developers allow, every single game has stable/improved framerates and I'm quite sure it can handle every single game at 60fps, it mostly depends on how lazy or efficient the developers of each game are. Of the developers that optimize their games, I have had practically no games run at 1080p30, everything either runs very very well at 4k, or extremely stable 60fps, on many occasions I have played several games at a buttery smooth and crisp 4k60, like We Happy Few, AC: Valhalla, Call of the Sea, Forza Horizon 4, Grounded, Rocket League, Fortnite, Rogue Company, Sea of Thieves, Tetris Effect, and Windbound. Cyberpunk runs buttery smooth, but I would wait until the glitches are sorted out, it also can tend to look funny, I don't think the graphics look as good as they can get, but it's very much playable on performance mode. Watch Dogs Legion takes advantage of Ray Tracing, which is why it runs at 4k30, but that's still fantastic. This is just in the first few months too, I cannot wait to see how many more games take advantage of the power in this system. Games are great, and if you want a good deal, look no further. I bought a year's worth of Xbox live Gold, and then bought one month of Game Pass Ultimate, applying them in that order to your account will give you over a year of GAME PASS ULTIMATE. Game pass has been an absolutely fantastic service, and I've discovered several amazing titles on there, it truly has lots of variety. As for exclusives, I honestly think this has a better footing than PlayStation this time around. Now, PlayStation had plenty of fantastic exclusives for the PS4, and I played these all on my PS4 Pro, so I would like to say I'm not biased, but I can genuinely say the Xbox has a better lineup of titles, and will continue to have better titles as time goes on, I'm very confident with the direction Microsoft is taking Xbox, and it looks very promising. I don't have a PS5 yet so of course you have to use your due diligence if you're debating between the two, but I don't see much of a benefit by going to PlayStation as far as I'm aware. I'm not even done with the review too, there's so much to talk about. The cooling system is absolutely phenomenal. Even when running games at 4k60, 4k30RT, or super intensive games, I cannot get any more than a whisper out of this thing, the fan is dead silent, it's literally quieter than my notebook laptop most of the time, even during intense gameplay. I put my hand over it to feel the heat and I hardly feel that much, especially compared to the cooling in the One X, which was far louder in comparison, with the heat making the back of the console a literal pain to touch. Even after hours of intense graphical gameplay, I don't think I could get this thing to get "hot", it hardly gets warm as it is. Microsoft wasn't lying about the cooling system, it's genuinely impressive, I can guarantee you will not hear this fan, even without headphones, it's quieter than my Switch 100% of the time. Ergonomics are not something you think about, but this design has seriously grown on me. At the reveal, I thought the console was far too basic, but right now I'm in love with how cleannnnnn it looks on my shelf. It's not too big, not too chunky, and just tall enough, although I wish the Series S was just a cube lol. If you're iffy on the design, just wait until it blends perfectly onto your shelf or stand - although I must warn everyone considering that it probably won't fit in your shelf, so you may want to think of a different spot to place it. It also doesn't look the best on its side, so I would recommend a vertical space. For a height reference, it's just above half the vertical length of my 43" TV, hope it helps. It's also a bit denser than you may expect, but it's not really "heavy." Overall, this delivers phenomenally. For $500, I can guarantee you will be happy with this for at least 3/4 more years. So if you're on the fence and want something to last, and may not usually care about the newest tech, get it - trust me. The Series S is not a wise investment as it'll just be functionally outdated soon enough, but you will not be disappointed and this thing'll last for a loooooong time. Jump the gun and go for it, yes you! The graphical capabilities are unreal for the price, the future looks very promising, and after being in love with the PS4 exclusives, I can guarantee you will likely find more enjoyment out of the Xbox this time around, it's doing very well, although I don't think the PS5 is anywhere near bad, just take my suggestion with a grain of salt. If you're sick of loading, this is your godsend, take it and run. Hope this helped anyone on the fence. I absolutely would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Austen,

      Thank you so much for taking the time to recommend the Xbox Series X. We are glad you decided to share all your thoughts with us and your experience with us with this console. We are thrilled to hear that you are loving it and are happy with its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I could have asked for. Fast, quick resume makes switching effortless. Game Pass makes it ready to go out of box with no further purchases necessary. Extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBox îs by far the superior gaming console and BestBuy is by far the best place to buy it from. They didn't have one available at the location that I live by but they found one for me at another location so that I could head over there and pick it up. Everything went smoothly and everyone there is always extremely helpful. Thank you

    I would recommend this to a friend