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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1110 Showing 22,181-22,200 of 34,455 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this for 2 years and was finally able to get one. Very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Xbox Series X , the games look and run great on it and it’s super fast at start up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly revolutionary! Jumping into a game has never been quicker or easier, and the hosted optimized computing power takes your gaming experience to a whole, new level. We're happy you are enjoying your time with it! Thank you for sharing your thoughts with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered this and the pick up was super easy go in say who you are get it and leave with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox XS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues. Setup was a breeze and there haven't been any technical difficulties as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console has been amazing, super quiet even with demanding games. The controller has stick drift, tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids right before Christmas last year, awesome graphics and quick load times!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What an exciting gift to receive! There's no better feeling than giving the gift of next-generation gaming, except maybe being on the receiving end. We're happy they love their new Xbox Series X Console and have been enjoying the exciting experience it hosts! Thank you for taking a few minutes to share your story with the community. We appreciate it, and are thrilled to be a valued addition to your family's home gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation gaming at the top of its games… worth wait and Best Buy made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving this product. was finally able to get one of these hot items thanks to bestbuy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were finally able to get your hands on a new Xbox Series X Console for yourself, and that you've been enjoying the optimized and elevated performance metrics it hosts! We're happy you love it. Thank you for sharing your experience with us! We appreciate your feedback, and are glad you're pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was exactly what I needed. My kid loved it and I would definitely recommend it to someone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Series X. We hope it takes your kids gaming to the next level. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbxo x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues great buy. Came with everything needed. Even xbox live

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should’ve never bought it for my bf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend won’t stop using it. Started having problems a couple months in (thank goodness, a break) Kept turning off after 5 mins being turned on. Hopefully Microsoft can fix it or replace it soon.(cause i bought that) Was doing great before that happened. (He said it’s great)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Isabel,

      We're both glad and sorry that your boyfriend is spending so much time with his new Xbox Series X. If he's still experiencing an issue with it turning off randomly, our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an excellent Christmas Gift to myself. I'm only giving this a 4 because they took the Video out option away. I loved being able to run my cable through my old xbox. I never had to flip a Aux or waste an HDMI slot. But it's still a better gaming system and entertainment system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. It's great to hear that you're enjoying it for the most part. We hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nephew xmas present was a hit!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one before christmas for my nephew. He was a ps4, but loves this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great secondary console to the PS5. Has great backwards compatibility to keep the 360 era alive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it at retail priced instead of stockx($620). Im really enjoy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four generations of games that look stunning and play like a dream. Really couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes and enjoying the game and plays with his friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a gift for a friend. He loves it and continues to tell me just how cool it really is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is changing the game (literally). It looks amazing. Like always, very impressive innovations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were expecting. Great performance and very powerful and fast! works great! No more lag!

    I would recommend this to a friend