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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 36,571 reviews
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to own one. Great console. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of kit . Bring on the games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system . Now we just need next gen games and proper optimization by developers not having to support cross-gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console with stunning graphics and nearly flawless performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing. The speed is amazing, its such a noticable difference from previous consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing speeds of your new Xbox Series X Console truly are amazing! We're thrilled you've noticed the improvements we've made in your new setup, and happy you are enjoying your time with it overall. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a powerful console for this price! The graphics and speed are unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and awesome job Bestbuy for locking out the

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and made for a very happy kid. Special thanks to BestBuy for finding a way to keep the bots out of ordering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall next Gen console. Runs flawlessly. Haven't had any issues with. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you've had an issue-free run so far with your new Xbox Series X Console! We've designed your new setup to provide our users with a seamless and optimized next-generation gaming experience, and are excited to know you are enjoying your sessions with it. We're thrilled to receive your recommendation! Thank you for taking a few minutes to share your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Graphics are amazing. Preforms exactly what I expected. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Frame Rate, Awesome 4k resolution, and loads like up like a computer. Hands down best Xbox EVER.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be more excited you think your new Xbox Series X Console is our best model yet! We're proud of the optimized package we've put together in your new setup, and couldn't be happier you are enjoying hours of exciting gameplay on your new system. We're excited you love it! Thank you for sharing your experience with us, we appreciate it. We're thrilled to have you on Team Xbox!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look amazing, and load times are basically nothing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson. I know nothing about tjem Bit he seems to love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good graphics and on a good internet connection makes this thing fly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller stopped working after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't even 30days and the controller went out. I called and got someone a Microsoft, a feet in itself, and they did replace the controller at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox X I love that it plays old Xbox games on it and the picture quality is excellent highly recommend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Series X. We are happy to hear that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and a ps5 so far I’m using the series x more. Game pass is a must if you’re new to Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly improved my gaming experience! Very happy with the purchase and would recommend, if you’re able to get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending the Xbox Series X. Happy Gaming!

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great step into next-gen but I was unlucky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unfortunately unlucky and received one with noticeable GPU artifacting issues in games (signs of GPU failure). I tried switching resolutions and settings, changing cables, and changing inputs. I even completely reset the system. Nothing seemed to help. In all honesty if you are happy with your current system wait a few months in order for Microsoft to work out production issues and software glitches. The console was blazing fast otherwise and super smooth but it’s clear these aren’t ready for prime-time just yet. Backwards compatible games ran wonderfully and new games that were optimized looked incredible. Definitely a great step in the right direction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brando,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. If you haven't done so already, we recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever had. I’d played PlayStation, but this is on a different level. I’ll be Xbox going forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my xbox, i have always had an xbox but lately it has been flickering and freezing. Hopefully i will get some help to get it resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item on time, and in good shape. Everything worked with ease out of the box.

    I would recommend this to a friend