Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great Console for Almost Everything

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, especially if you get it when on sale. I am shocked by how much you can do on this console, with emulators being supported by using Dev Mode(which also allows people to develop games without expensive developer hardware), or the hundreds of games Game Pass gives you access to. Not to mention the amazing backwards compatibility it has, supporting all Xbox One games, and almost all Xbox 360 games, which is pretty big for me. Only issue i’ve had is the storage. Although 1TB isn’t insignificant, it fills up super quick with some of the newer games, Call of Duty for example, taking 250GB. The storage expansion sucks on this console unfortunately. Unlike the PS5 where you can simply purchase a normal sized M.2 SSD to expand the storage, here you’re forced to choose ‘licensed’ official memory expansion cards. This wouldn’t be terrible if they didn’t charge significantly more than what they’re worth. 4 years ago the prices of the storage might’ve made sense, but charging $350 for a 2tb SSD in 2024 is criminal, especially when there are no other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox series x 1TB console is what you want.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the series x walks you through setting up your gaming device, making it very simple and timely.The bad is it only comes with 1controler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Experience with the Xbox Serie

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ultimate Gaming Experience with the Xbox Series X! I recently purchased the Xbox Series X from Best Buy, and I couldn’t be happier with my experience! The Xbox Series X truly lives up to the hype with its lightning-fast load times, stunning 4K resolution, and unparalleled performance. The console's sleek design fits perfectly in my entertainment setup, and the expansive game library, including Game Pass, offers endless hours of entertainment. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X is a must-have. Why Best Buy is the Best: Best Buy offered the best deal on my Xbox Series X purchase, with competitive pricing and excellent customer service. I was able to take advantage of their fast, free shipping and even got a discount on accessories through their bundle offers. Plus, Best Buy’s Price Match Guarantee gave me peace of mind that I was getting the best value available. If you’re in the market for an Xbox Series X, Best Buy is the place to go for unbeatable deals and a hassle-free shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it he had an older modle xbox but he said this one is so much faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine super powerful looks beautiful in 4K super fast love it. The only issue I see is there it's really hard to get one other than that it will be the perfect Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X 1TB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift and our kids and grandkids love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats xbox it's amazing, excelent graphics!! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great customer service as always, love using the pick up in store option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my son so I cannot wait to see his reaction. The service and delivery is amazing. When I ordered this, it came the very next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son was surprised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift for my son. He was so excited. He had one from 10 years ago and was so excited to get a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gateway to Gaming Nirvana

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been holding off on upgrading from my Xbox One for a while now. I've been quite happy with it, but with more next-gen only titles coming out, I decided now is the time. I expected the next-gen graphics, but I think one of my favorite features is the continue option where you can continue playing a recently played game nearly instantly. No long loading times; you can jump back into the action. Combined with Game Pass Ultimate and my library of backward compatible games going back to the original XBox, the Xbox Series X is a solid gaming platform.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this console is so great! It plays really smooth and isn't loud. The graphics are amazing. I also own other consoles and am glad I've added this to my collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired and having fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics and motion. Highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, got here when they said it would. setup was a breeze it plays games, movies, and more not sure what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows seamless switching between multiple games, smooth 4K gaming, high frame rates, and generally quiet console that integrates well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Normally dont purchase consoles but getting to the point where having to constantly upgrade my pc was getting too expensive and not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System is a Go.....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had everything I needed for my new gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been actively trying to purchase the X Box Series X for over a year! Finally got lucky and found it for sale at BB!! Amazing graphics, speed and experience! Xbox over PS all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the Buck

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is absolutely the best VALUE console... if you can get your hands on one that is... First, the hardware, the Series X has a 1TB NVME SSD, with about 800 GB available after the OS files take over. Compared to the Series S 512 GB with about 360 available for user files, or the PS5's 825 GB with 667 GB of usable space. Why is storage so important? Because next gen games CANNOT be loaded on to an external drive. As of this review (Feb 2021) there are still no expansion solutions for the PS5. Xbox Series can use an external drive to store the games and play backwards compatible games, so there is a bit of a relief if you don't want to spend $220 on a 1TB expansion card. The console itself is surprisingly small, while still monolithic, it is noticeably more compact than previous generation consoles in terms of sheer volume. I found it's far easy to put my Series X into my backpack with some other stuff. I do travel a bit for work so my use case is a bit more unique, but it's nice nonetheless. That being said, you may want to check you can fit it into your entertainment center due to the cuboid shape. The controller isn't a huge departure from the Xbox One generation, the inclusion of a dedicated capture button is a welcome improvement, as is the addition of textured grips and updated VERY CLICKY d-pad. The PS5 controller seems to be having issues with drift due to the new design, so if it ain't broke don't fix it. Performance wise, this is easily the fastest console on the market in terms of actual day to day use. Quick Resume functions far better than the PS5's game suspend function, as I've noticed the Series X can keep a couple of games suspended, even when powered off and unplugged, the PS5 seems to just keep one in memory and only while plugged in. Backwards compatible games absolutely fly, and with the work that Xbox has put in to make BC games perform better I have found myself playing older games that took forever to load. There aren't many exclusive next gen games but Gears 5 is noticeably better looking on a 4K TV compared to last generations powerhouse the Xbox One X. Cross platform games generally have more options on the Series X than on S or PS5. For example on Cyberpunk you have a 60 FPS mode or a 4K mode (that runs at a LOCKED 30 fps and runs at higher quality setting than any other console in terms of ray tracing and npc density). The PS5 only has one option and it appears to be a 60 FPS mode. The weak part of the Series X would be the lack of games if it wasn't for GamePass. If you're buying an Xbox without GamePass you may as well not buy any Xbox as it is THE reason to get into the Xbox ecosystem. Access to every new Microsoft produced game day one is fantastic. I barely purchase games anymore as most of the games I want to play are on GamePass, the inclusion of EA play in Ultimate definitely the way to go. The reason why you may not be interested in an Xbox is the PS5, which frankly at the time of writing this review has a better next gen library. I understand that Xbox studios is working hard on new games but the PS5 has the stronger launch lineup. If you have an existing Xbox library, or don't have a last gen console then the Series X is the far better value proposition as the Series X has 4 generations of games available instantly thanks to GamePass. If you're wanting to check out GamePass but don't want to spend as much money and are more invested in the Playstation ecosystem, it might be more prudent to check out the Series S due to the lower cost of entry. You will be hampered by the significantly smaller drive and the focus on 1080p gaming, which is fine for people looking for a bedroom console or fortnite machine for the kids. In conclusion the Series X is the best console for the money right now, and will likely hold its value far into the future. The PS5 controller issues and lack of expandable storage make it a wait to buy until stock and hardware issues can be sorted out. The Series S will likely be easier to buy and cheaper, but you might find yourself wanting to upgrade in a year or two when next gen games REALLY take advantage of the hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Riley,

      Wow, we really appreciate the kind words! We're thrilled to hear you are enjoying your gaming experience using your new Xbox Series X Console. Whether it be the peripheral storage options it offers, optimized computing power and graphics capabilities, or even it being a portable option for you, we couldn't be happier to hear you love it. We agree, pairing any new console with the Xbox Game Pass Ultimate is the way to go. Thank you for taking a few minutes to share your story with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fast, Smooth, and Built for Performance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X runs games in 4K with high frame rates, and the difference is instantly noticeable compared to older consoles. Load times are short, so you’re spending more time playing and less time waiting. The controller feels familiar and comfortable, and overall the system has been fast and reliable since day one. It’s easily the most capable console I’ve owned.

    I would recommend this to a friend