Customer Ratings & Reviews

I have had both the xbox series and ps5 and let me tell you why I kept the xbox and returned the ps5. Xbox series x is the best hands down - Built solid , Runs Very Smooth and Quiet , Hardware is better than ps5 , Quick Resume , Much easier and better organized user interface than ps5 imo , Powering down the xbox series x is way easier and better than going through 3 steps to shut down the ps5 , Graphics look amazing on Xbox series x , Xbox runs games better in 120hz where as ps5 struggles with 120hz, Xbox controller imo is way more comfortable for longer gaming sessions where as dual sense controller starts to cramp my hands after a short time , Internet connection on Xbox series x is way better and downloads games faster than ps5 , Game Pass and Backwards Compatibility on Xbox Series X is awesome as you can play any xbox game all the way back to the original xbox games. Ps+ is very limited and only goes back as far as ps3 games which are streaming only. Also you have to pay for a ps+ subscription to save your data just to save game progress which you don't have to do with xbox. So in other words if you ever have to delete and reinstall a game on ps5 you have to start the game all over. Another win for xbox because you can uninstall a game and reinstall and still continue where you left off. Batteries last much longer with rechargeable battery packs in xbox controllers , Dualsense battery life is much shorter and not that good. In the short time that I had the ps5 I was getting errors saying no internet connection although all my other devices were working fine on 300mbps internet and it also crashed with a black screen and shut down in the middle of a game, Not cool Sony. So to sum it all up imo the Xbox Series X is the best all around console this generation and that is simply the truth and facts. People are starting to realize that the xbox series x is the better console over the ps5 , Why do you think the xbox has been outselling the ps5 , Because it's simply the better console and better value for your money. Ps5 consoles are just sitting in stores untouched , While Xbox Series X continues to out sell it. I'm prepared to be down voted and honestly that's ok , Just telling it like it is and that's the facts. Happy Gaming Everyone

The Ultimate Gaming Experience with the Xbox Series X! I recently purchased the Xbox Series X from Best Buy, and I couldn’t be happier with my experience! The Xbox Series X truly lives up to the hype with its lightning-fast load times, stunning 4K resolution, and unparalleled performance. The console's sleek design fits perfectly in my entertainment setup, and the expansive game library, including Game Pass, offers endless hours of entertainment. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X is a must-have. Why Best Buy is the Best: Best Buy offered the best deal on my Xbox Series X purchase, with competitive pricing and excellent customer service. I was able to take advantage of their fast, free shipping and even got a discount on accessories through their bundle offers. Plus, Best Buy’s Price Match Guarantee gave me peace of mind that I was getting the best value available. If you’re in the market for an Xbox Series X, Best Buy is the place to go for unbeatable deals and a hassle-free shopping experience!

Awesome console, especially if you get it when on sale. I am shocked by how much you can do on this console, with emulators being supported by using Dev Mode(which also allows people to develop games without expensive developer hardware), or the hundreds of games Game Pass gives you access to. Not to mention the amazing backwards compatibility it has, supporting all Xbox One games, and almost all Xbox 360 games, which is pretty big for me. Only issue i’ve had is the storage. Although 1TB isn’t insignificant, it fills up super quick with some of the newer games, Call of Duty for example, taking 250GB. The storage expansion sucks on this console unfortunately. Unlike the PS5 where you can simply purchase a normal sized M.2 SSD to expand the storage, here you’re forced to choose ‘licensed’ official memory expansion cards. This wouldn’t be terrible if they didn’t charge significantly more than what they’re worth. 4 years ago the prices of the storage might’ve made sense, but charging $350 for a 2tb SSD in 2024 is criminal, especially when there are no other options.

Great Christmas gift, works as expected. A long over due upgrade.

This Xbox is lightyears faster and better graphics than my old Xbox One S. Glad I upgraded to the Series X.

After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

Upgraded original one s model from 5 years ago. This this is much faster in every way with big improvement on details loading in game scenes. Playing on an oled tv and it's night and day.

The first thing i noticed was how quiet the xbox is. Even under stress, this thing is completely silent. 1 year of Ultimate is a great deal as well, it gave me an instant library of games to try.

Very good device, meets all expectations. Never had any issues with it at all

I have 3 and they seem to be working well. I have been buying from bestbuy a long time and I have been satisfied with the service. I will continue when i need merchandise they carry.

Great customer service. Cleanliness was all around the store.

Best video game console I bought and spent myself for my birthday. I even enjoy playing new games there and the graphics looked pretty good than the Xbox One.

I was an avid gamer 15+ years ago and recently started playing an Xbox one. Upgraded to the X and i am super happy. Load time are low and the graphics on my 4k tv are amazing

I’ll start by saying I’m not a big gamer. As I’ve gotten older, life gets in the way and I just don’t have time. I grew up in the 90’s so that means Nintendo, Sega, GameCube, and of course Ps1. I had a Ps2, Wii, and 360 later in life. I bought a ps4 around 10 years ago and that was it. I wasn’t impressed with the lack of games, the cost of games, and just wasn’t a fan of the design. Let me tell you, this Xbox changes everything. The design, functionality, ease of use, and the quality are definitely there. This is how gaming should be! I have all of my media in one place, streaming, games, music etc. I can use Microsoft Edge if needed. The biggest thing for me is the Xbox ecosystem. I never got into online gaming on my PlayStation, I was old school and bought all of my games. I didn’t know that there was “cloud gaming” aka streaming. For someone like me, the ease of streaming games for free “Xbox Ultimate” is the best. I can try a game by streaming, then decide to download if I like it. I get bored with a game, just find something else to play by pressing a button. It’s so convenient. It’s almost like Netflix, scroll until you see something you like, press play, and your playing a game. The UI is beyond explanation. With a system like this, idk how Sony or Nintendo could compete, or why they would need to. If there was never another system made for gaming, I would be ok because this Xbox is perfection. For $500, it is a steal.

This console has been awesome and what l was expecting going into it. Looks great graphically, and runs well. These have been challenging to find, but the Best Buy curbside pick up went smoothly.

Everything is great, games load quicker, graphics are better. I would recommend anyone thinking of upgrading to do it. Well worth the price

I went in to pirchase a xbox s series. The guy was very knowledgeable and helpful. Thank you for your help best buy.

Best console to date and can hang with some pc builds. Only way series x gets better is with the halo infinite edition. Fast, powerful and quiet.

xbox is my favorite when i saw it i knew i had to have this one the people were so friendly s d nice it was awesome

I really had no choice but to buy a new Xbox. Mine was really old and I couldn’t play what I wanted to.