Customer Ratings & Reviews

Perfect gaming system works great play Forza a lot and the game pass as awesome as well

My son love it, great product as usual from Microsoft

Fast with fantastic graphics. Everything loads faster and looks better.

Awesome console waited forever for one to come in stock but worth it

Boots fast, plays very well, great features. Limited game availability but that will improve with time.

I like this because looks real like movies nice graphics

Super fast downloads, great graphics. Enjoying the purchase.

This is warning for anyone who purchase a warranty bundle with a gaming console. I recently requested an exchange with a Xbox X controller that came in a bundle via a warranty purchased from Best Buy. The warranty was processed in store at Best Buy, but honored by a third party called the Part Store. The Parts Store sent me a used controller in a box with some bubble wrap with no invoice or manifest. Unfortunately the remote controller for the Xbox that was sent was garbage. It looked nice, but had drift worse than my original remote and sticky trigger buttons. When I went to talk to the Geek Squad about the situation, I was basically insulted by Geek Squad. They stated that the controller I received did not appear to be something that the Parts Store would send. That I would be responsible for reaching out to them to resolve the issue on my own. Working with the Parts Store over the phone was nightmare. They hung up on me multiple times and would play games saying that system was acting up and they could not help me at the time. Also saying things like we will give you a one time exception. Which makes no sense because they sent me garbage for a warranty plan that I purchased. I ended up having to call the Best Buy store in Killeen and make a appointment with the Geek Squad team just to request a replacement remote. This would be my third time physically coming to the store in person for a warranty exchange on Xbox controller. Each time is a round trip of about 30 minutes and 30 minutes in the store. Again the Geek Squad team questioned the original of the garbage remote that the Parts Store sent. They finally processed the request and I assumed all was done. The next day I got an email form the Parts Store wanting me to explain and justify the situation. Which is very annoying . Because they want the customer to be responsible for bad service. When the real question is why is Best Buy building a business promoting warranty memberships and sales on single items with partners who are not doing their job like the Parts Store. I ended visiting a another Best Buy location an hour from my home and speaking with a Manager who assisted me. They gave me a new Xbox remote from the store. They lacked tact and really didn't want to hear about the whole experience for improvement. More than anything they seemed annoyed about helping me. Just want to warn people about the Best Buy warranty services with the Geek Squad and the Parts Store. This isn't really how the situation should have went for a paid warranty services. Very disappointed about that treatment. I recommend anyone who receives replacement components from the Parts Store to record opening the process for your own protection sadly.

The game system is great so far. Of course the graphics are way better than what I had, lol the 360. But so far everything is awesome.

We bought this for our son for Xmas and he loves it. The graphics are mind blowing and so realistic.

My son loves his Xbox, it’s fast, easy to set up, and the quality of the games is excellent. .

Love this console. The performance and form factor is unmatched. 10/10, would buy again.

I haven’t had any issues with my Xbox. Just wish it was still compatible with my tv but overall it’s still good.

Lives up to the hype. The new xbox is fast and smooth, very happy to have found one for my son before christmas.

It’s literally the same as a ps5. Regardless of the platform, this year the consoles stepped up their game!

Amazing speed and graphics. Not much else to say the new way to transfer old data makes it a breeze to set up.

Went for a series s and to my surprise they had a series x behind the counter!

Amazing update from the last console. Night and day graphics and processing speed.

LOVE IT! I wish I signed up for the program earlier instead of waiting it out.

So much harware for so cheap. It would cost around $1600 to build a PC that can do what the series X can.