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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 34,453 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! A must have if you enjoy Xbox and are able to purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox ever. Love the speed. Graphics are unbelievable. So happy about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine!!! Hardly any load times and the graphics looks like a movie. Great purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Our goal with your new Xbox Series X Console was to deliver the very best in next-generation gaming to our users, and we're thrilled to hear we delivered! Whether it be the near-instant load times of your games, or simply the overall enhanced graphics capabilities, we're excited to be a valued addition to your home setup. Thank you for taking some time to share your experience with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast and easy to pick up great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I’m not a big multiplayer person but hoping this will get me into it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you love your new Xbox Series X Console! Thank you for taking a few minutes to share your thoughts with the community, we appreciate it. As you look for your next favorite game, we recommend pairing your new setup with Xbox Game Pass Ultimate. There's simply no easier way to explore and try out hundreds of titles, hand-picked from across all genres and playstyles. From multiplayer to FPS, this subscription includes them all! Find all the info you need to launch your experience today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so excited that i got this. I love it and excited to see what games comes out for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item , 100% Recommend , Excellent Quality and Value .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox to date from a PlayStation fan boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system have the PS5 only thing keeping me from giving 5 stars is I have both my PS5 and the Xbox in the same cabinet and after an hour of play the Xbox fan run faster and louder other then that love this Xbox over my series S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast loading times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fantastic, it loads up so fast it is a definite upgrade the the last gen consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Series X 1TB Console - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance The Next-Gen features this Xbox has such as Quick Resume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best customers service thanks so much I love that people is very friendly for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system ever. Great craftsmanship and quality. Graphics just on enhanced games are remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Works great and well worth the cost. No lag or any issues when connected to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything exceeds expectations. Looking forward to titles that challenge its capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts with us. We are happy to hear that the Xbox Series X has exceeded your expectations. We hope you continue to enjoy it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent updated xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this that he received for Christmas. Super easy set up and transfer of old Xbox too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kaye,

      Thanks for sharing your experience with the Xbox Series X. We are so glad your son loves his gift and you had an easy set up. We hope he has fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here. Quality product from MS. Best buy was easy to deal with in securing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console I just wish they would change the controller it feels like the previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are available get one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, don’t know why people are not buying it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the xbox series x is definitely a great console and I have had no problems so far with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servicr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handling during a busy time! I think Best Buy handled things better than any other retailer!!

    I would recommend this to a friend