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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 36,573 reviews
  • Rated 5 out of 5 stars

    Xbox online order.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging, customer service was amazing and quick. Ordered online and got it as soon as I arrived. Only issue was that the controller has a drag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage for his birthday, we’ve had over a year now. No issues, just highly recommend rechargeable controller batteries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an advancement in gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying I’m not a big gamer. As I’ve gotten older, life gets in the way and I just don’t have time. I grew up in the 90’s so that means Nintendo, Sega, GameCube, and of course Ps1. I had a Ps2, Wii, and 360 later in life. I bought a ps4 around 10 years ago and that was it. I wasn’t impressed with the lack of games, the cost of games, and just wasn’t a fan of the design. Let me tell you, this Xbox changes everything. The design, functionality, ease of use, and the quality are definitely there. This is how gaming should be! I have all of my media in one place, streaming, games, music etc. I can use Microsoft Edge if needed. The biggest thing for me is the Xbox ecosystem. I never got into online gaming on my PlayStation, I was old school and bought all of my games. I didn’t know that there was “cloud gaming” aka streaming. For someone like me, the ease of streaming games for free “Xbox Ultimate” is the best. I can try a game by streaming, then decide to download if I like it. I get bored with a game, just find something else to play by pressing a button. It’s so convenient. It’s almost like Netflix, scroll until you see something you like, press play, and your playing a game. The UI is beyond explanation. With a system like this, idk how Sony or Nintendo could compete, or why they would need to. If there was never another system made for gaming, I would be ok because this Xbox is perfection. For $500, it is a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beatiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchase made it my wife love it she uses to play to dance to listen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Birthday/Christmas gift to my husband and he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't Expect This..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To keep it brief, this console is amazing. The last Xbox I had was the 360. I've always been a Playstation consumer, but the Xbox Series X has me really excited for Microsoft's future. I currently own the PS5 and it's a great console no doubt, but I feel as if the Xbox console itself is more premium in quality. The PS5 has a more premium controller while the Series X has a more premium console. I'm not really into the whole "Playstation is better" or "Xbox is better" debate. They are both awesome consoles but since getting the Series X, I have been enjoying it more than my PS5. Game Pass was a new concept for me. I know people who currently have Xbox One's have had Game Pass for a while, but it was amazing for me given I haven't had an Xbox since the 360. I can confidently say that Xbox is doing an amazing job with Game Pass. It is far better than Playstation Plus and the Playstation Plus premium package deals. Makes the Xbox actually feel like a gaming console rather than a pay a lot to play. One dollar for the first month of Game Pass, and then it's $15 a month to continue the subscription. I just canceled my Netflix and can say I've used Game Pass more than Netflix and I actually don't have all the time in the world to play games either. The insides of this console are incredible. I watched a teardown of both the Series X and the PS5. The Series X is much more impressive with the parts and pieces that are actually pretty pricey parts and it amazes me that they managed to keep the price at $500 still. If you're asking yourself, do I get a PS5 or a Series X. I would of course say get both, but given that Sony has been increasing the price of the PS5 and it is not as easy to come by, I would say get the Series X and don't stress about the PS5 right now. The Series X is much easier to get, the design of it in my opinion despite it being very minimalist, is actually nicer than the PS5 and it's a little smaller than it too, and you can finally enjoy next gen gaming without having scavenge for a PS5. Game Pass is great to have as well and with it you can play basically every new game, and has titles that start from the original Xbox all the way to Xbox One/Series XS. Also if you're like me and have a few Original Xbox games and Xbox 360 games, you can actually play them on your Series X because Microsoft actually made their console backwards compatible. If you've been more of a Playstation person I feel your hesitation, but this console is actually worth it. Not hating on Sony but I wish they had made their consoles backwards compatible like the Series X. But yeah if you're wanting to play next gen games, get the Series X and get the PS5 later when they come out with a Slim or Pro model. Overall I didn't expect to like it this much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both the xbox series and ps5 and let me tell you why I kept the xbox and returned the ps5. Xbox series x is the best hands down - Built solid , Runs Very Smooth and Quiet , Hardware is better than ps5 , Quick Resume , Much easier and better organized user interface than ps5 imo , Powering down the xbox series x is way easier and better than going through 3 steps to shut down the ps5 , Graphics look amazing on Xbox series x , Xbox runs games better in 120hz where as ps5 struggles with 120hz, Xbox controller imo is way more comfortable for longer gaming sessions where as dual sense controller starts to cramp my hands after a short time , Internet connection on Xbox series x is way better and downloads games faster than ps5 , Game Pass and Backwards Compatibility on Xbox Series X is awesome as you can play any xbox game all the way back to the original xbox games. Ps+ is very limited and only goes back as far as ps3 games which are streaming only. Also you have to pay for a ps+ subscription to save your data just to save game progress which you don't have to do with xbox. So in other words if you ever have to delete and reinstall a game on ps5 you have to start the game all over. Another win for xbox because you can uninstall a game and reinstall and still continue where you left off. Batteries last much longer with rechargeable battery packs in xbox controllers , Dualsense battery life is much shorter and not that good. In the short time that I had the ps5 I was getting errors saying no internet connection although all my other devices were working fine on 300mbps internet and it also crashed with a black screen and shut down in the middle of a game, Not cool Sony. So to sum it all up imo the Xbox Series X is the best all around console this generation and that is simply the truth and facts. People are starting to realize that the xbox series x is the better console over the ps5 , Why do you think the xbox has been outselling the ps5 , Because it's simply the better console and better value for your money. Ps5 consoles are just sitting in stores untouched , While Xbox Series X continues to out sell it. I'm prepared to be down voted and honestly that's ok , Just telling it like it is and that's the facts. Happy Gaming Everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Christmas surprise for my son. He loved it! Does exactly what it should and works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noce one I have been using Xbox since 2011 this is the best one ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster Xbox Live Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever. My son loves how much faster it is streaming games than the old Xbox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming and music sound like listening to a wonderful concert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video games

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G re at console and with game pass you havevevery game at your disposal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox is number 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent, everything i was hoping for when i set it up. Recommend to all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ststem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system excellent clarity smooth and controls easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console ever. I really enjoy my xbox. Fast and great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system, always fast downloads. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Got it to upgrade his series S an couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected. Excellent purchase i made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series. X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in stock and happy with purchase. Family entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with this item and Best Buy. I wouldn't have chosen anything else!

    I would recommend this to a friend