Customer Ratings & Reviews

To keep it brief, this console is amazing. The last Xbox I had was the 360. I've always been a Playstation consumer, but the Xbox Series X has me really excited for Microsoft's future. I currently own the PS5 and it's a great console no doubt, but I feel as if the Xbox console itself is more premium in quality. The PS5 has a more premium controller while the Series X has a more premium console. I'm not really into the whole "Playstation is better" or "Xbox is better" debate. They are both awesome consoles but since getting the Series X, I have been enjoying it more than my PS5. Game Pass was a new concept for me. I know people who currently have Xbox One's have had Game Pass for a while, but it was amazing for me given I haven't had an Xbox since the 360. I can confidently say that Xbox is doing an amazing job with Game Pass. It is far better than Playstation Plus and the Playstation Plus premium package deals. Makes the Xbox actually feel like a gaming console rather than a pay a lot to play. One dollar for the first month of Game Pass, and then it's $15 a month to continue the subscription. I just canceled my Netflix and can say I've used Game Pass more than Netflix and I actually don't have all the time in the world to play games either. The insides of this console are incredible. I watched a teardown of both the Series X and the PS5. The Series X is much more impressive with the parts and pieces that are actually pretty pricey parts and it amazes me that they managed to keep the price at $500 still. If you're asking yourself, do I get a PS5 or a Series X. I would of course say get both, but given that Sony has been increasing the price of the PS5 and it is not as easy to come by, I would say get the Series X and don't stress about the PS5 right now. The Series X is much easier to get, the design of it in my opinion despite it being very minimalist, is actually nicer than the PS5 and it's a little smaller than it too, and you can finally enjoy next gen gaming without having scavenge for a PS5. Game Pass is great to have as well and with it you can play basically every new game, and has titles that start from the original Xbox all the way to Xbox One/Series XS. Also if you're like me and have a few Original Xbox games and Xbox 360 games, you can actually play them on your Series X because Microsoft actually made their console backwards compatible. If you've been more of a Playstation person I feel your hesitation, but this console is actually worth it. Not hating on Sony but I wish they had made their consoles backwards compatible like the Series X. But yeah if you're wanting to play next gen games, get the Series X and get the PS5 later when they come out with a Slim or Pro model. Overall I didn't expect to like it this much.

I have had both the xbox series and ps5 and let me tell you why I kept the xbox and returned the ps5. Xbox series x is the best hands down - Built solid , Runs Very Smooth and Quiet , Hardware is better than ps5 , Quick Resume , Much easier and better organized user interface than ps5 imo , Powering down the xbox series x is way easier and better than going through 3 steps to shut down the ps5 , Graphics look amazing on Xbox series x , Xbox runs games better in 120hz where as ps5 struggles with 120hz, Xbox controller imo is way more comfortable for longer gaming sessions where as dual sense controller starts to cramp my hands after a short time , Internet connection on Xbox series x is way better and downloads games faster than ps5 , Game Pass and Backwards Compatibility on Xbox Series X is awesome as you can play any xbox game all the way back to the original xbox games. Ps+ is very limited and only goes back as far as ps3 games which are streaming only. Also you have to pay for a ps+ subscription to save your data just to save game progress which you don't have to do with xbox. So in other words if you ever have to delete and reinstall a game on ps5 you have to start the game all over. Another win for xbox because you can uninstall a game and reinstall and still continue where you left off. Batteries last much longer with rechargeable battery packs in xbox controllers , Dualsense battery life is much shorter and not that good. In the short time that I had the ps5 I was getting errors saying no internet connection although all my other devices were working fine on 300mbps internet and it also crashed with a black screen and shut down in the middle of a game, Not cool Sony. So to sum it all up imo the Xbox Series X is the best all around console this generation and that is simply the truth and facts. People are starting to realize that the xbox series x is the better console over the ps5 , Why do you think the xbox has been outselling the ps5 , Because it's simply the better console and better value for your money. Ps5 consoles are just sitting in stores untouched , While Xbox Series X continues to out sell it. I'm prepared to be down voted and honestly that's ok , Just telling it like it is and that's the facts. Happy Gaming Everyone

My son loves his Xbox! He said this was the best gift he has gotten.

This is our second Xbox X for our youngest son and we are very happy with the quality.

Great packaging, customer service was amazing and quick. Ordered online and got it as soon as I arrived. Only issue was that the controller has a drag

Excellent product. Love the 4K and the option for disc to play library of games.

Got this for my teenage for his birthday, we’ve had over a year now. No issues, just highly recommend rechargeable controller batteries!

Very noce one I have been using Xbox since 2011 this is the best one ever.

Absolutely excellent, everything i was hoping for when i set it up. Recommend to all gamers.

one of the best purchase made it my wife love it she uses to play to dance to listen

The first thing i noticed was how quiet the xbox is. Even under stress, this thing is completely silent. 1 year of Ultimate is a great deal as well, it gave me an instant library of games to try.

It was a Birthday/Christmas gift to my husband and he loved it

Everything is great, games load quicker, graphics are better. I would recommend anyone thinking of upgrading to do it. Well worth the price

A great Christmas surprise for my son. He loved it! Does exactly what it should and works great

Exactly what i expected. Excellent purchase i made

After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

Best Xbox ever. My son loves how much faster it is streaming games than the old Xbox One.

Makes gaming and music sound like listening to a wonderful concert

Love my console. Had stopped gaming for a few years, once I installed my new console I have yet to want to put the controller down!

G re at console and with game pass you havevevery game at your disposal