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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 36,572 reviews
  • Rated 5 out of 5 stars

    X box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my son very durable works great no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Works great, and order pickup was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my console. Had stopped gaming for a few years, once I installed my new console I have yet to want to put the controller down!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    New gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, games load quicker, graphics are better. I would recommend anyone thinking of upgrading to do it. Well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device, Whisper Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing i noticed was how quiet the xbox is. Even under stress, this thing is completely silent. 1 year of Ultimate is a great deal as well, it gave me an instant library of games to try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. I love this game im glad because i had a xbox one x then i upgraded to the x series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally got one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joe,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the speed, power, and other improvements. We hope it continues to make you very happy!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and awesome graphics loved the design of box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to set up having lots of fun with friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console on the market: quiet, powerful, with backward compatibility and free upgrades for older titles. And it's beautiful. Even better when combined with Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the entrance to the sales department.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been awesome and what l was expecting going into it. Looks great graphically, and runs well. These have been challenging to find, but the Best Buy curbside pick up went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 4k gaming you can use it as a dvd player. It came in perfect condition love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better system out there. I currently own evwry new system and this is by thebfar the best one going

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    X box series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s to say about this? My son is on it constantly and loves it. Plays all his games on it and takes good care of it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date and can hang with some pc builds. Only way series x gets better is with the halo infinite edition. Fast, powerful and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox x is great at all it does.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is not love. Xbox is not life. Xbox is awesome and you won't regret it unless you never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. It’s been a while since I’ve had an Xbox, but I still had my account with all the games, so it worked out perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new x-box! Graphics are clear and smooth action.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    I'd give 10 stars if I could!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!!! Just wow! Incredible fast load times... beautiful graphics! Couldn't be happier. Went from a PS4 to this and it's like going from an old, run down computer to a brand new one.

    I would recommend this to a friend