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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 36,758 reviews
  • Rated 5 out of 5 stars

    Superior for console gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is powerful and surprisingly looks great! Love what Microsoft did this generation of console gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beast of a machine!!!! Very pleased. Not so easy on the eyes to look at but performance wise is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, great updates to the Xbox. Graphics aren’t world changing but the system and speed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good xbox one of my favorite items that i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got an XBox Series X with Gamepass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the wait. I got my series x with Gamepass. Don’t buy from scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for watching p0rn0 on. Had Autumn Falls clapping on that screen in 4k boy let me tell you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, works exactly as advertised. If you have xbox one it's time to upgrade to series s/x

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The future is here, and the time is now! We agree, the next-generation experience your new Xbox Series X Console offers is far and above the best on the market, and we're happy to have you along for the ride. Thank you for taking some time to share your thoughts with us! And, if you're looking to truly take advantage of your console's computing capabilities, try pairing your setup with Xbox Game Pass Ultimate! We've collected hundreds of titles from across all genres of gameplay, and offer them all to users in one, convenient subscription service. Find all you need to know, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox Strong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything meets expectations. Bought as an upgrade for FPS over the XBox OneX I had. Have had no issues

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the upgrade to the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I hoped it would be. Being patient paid off & I was able to snag a console

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear your new Xbox Series X Console is everything your hoped for and more! We appreciate your patience in the matter, and are excited you were able to finally get your hands on one for yourself. Thank you for sharing your story! We're happy to be a host for your next-generation gaming experience, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a great upgrade to the xbox 1. The graphics are amazing as well as the speed to load

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that you’re enjoying the power and speed of your new Xbox Series X. We’re thrilled that you’ve had a chance to see how good games look and play on it. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Doesn't do all I thought it would.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, i just don't like that it doesn't support the Kinect module or HDMI pass through any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console. Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. I am having a lot of fun playing games on this. I would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying hours of exciting gameplay thanks to your new Xbox Series X Console! And, happy to receive your recommendation. There's a lot to love about your new setup, and we're excited you are taking full advantage of your capabilities. Thank you for sharing! If you are looking to add a few more titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of titles, hand-picked from across all genres of gameplay. Find all you need to get started today, here:https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get but very worth the wait upon having it on hand. A very nice system and fun to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I’ve ever purchased, by far. Frame rates and resolution are amazing, and it is FAST

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you consider your new Xbox Series X Console to be the best system you've ever purchased! We're proud of the power level and overall performance of your new setup, and happy to know you are enjoying your time with it. Thank you for sharing your experience with us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best system ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you hoped it would be and more. This does it all and I can never go back to last gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have met your expectations! There are a ton of exciting features that go along with next-generation gaming, and there's never been a better way to experience them all than on your new Xbox Series X Console. We agree, once you've seen the performance for yourself, it's hard to go back to anything else! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Chulo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xcellent graphics super fast awesome the best ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably should pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much better than one x with slower internet in the country. Lost most of my games from one x even though they were stored on an external drive. Xbox just wants me to pay for game pass to get them back. Some were free downloads some were paid for but not are just gone. With no help from customer service after 3 hrs on the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this! It was by far his favorite Christmas gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console have had for 2 months now and have had no issues. Good performance as well as great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Wish it came with more storage space.

    I would recommend this to a friend