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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1189 Showing 23,761-23,780 of 34,453 reviews
  • Rated 5 out of 5 stars

    X-Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great use this all the time. recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited for the exclusives! Thankful I got it at retail. Definitely worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Great console! Glad i got the series X instead of the Series S!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great selection of games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great powerful system with excellent games so be related on game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to secure this game system. A lot of fun to play and the graphics are incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Lexus,

      We're glad you were able to secure one as well! Thanks for taking the time to share your thoughts. Happy to hear you are enjoying the updated graphics Xbox Series X provides.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The big Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I made the switch from PlayStation back to Xbox. The series X is a beast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you back on Team Xbox! You said it best, your new Xbox Series X Console is a true beast of a next-generation gaming machine, complete with all of the latest features and functions you've come to expect. We're thrilled you are enjoying the hosted experience! Thank you for taking a few minutes to share your thoughts with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox x series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works really good. No issues with it. Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid console that performs great. Very much what I expected out of this generation. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console. Super Fast Startup and Loading.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Super fast startup and loading. Now, let's see those next-gen games!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're thrilled you are enjoying the near-instant load times and enhanced graphic capabilities of your new Xbox Series X Console! Thank you for sharing your feedback, we appreciate it! If you are looking to build out your catalog a bit more, there's no better companion than an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of player-loved titles, gathered from across all genres of gaming. Find all the info you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very powerful device. It has plenty of games, specially when you have gamepass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lived up to its expectations the only thing is it shuts off randomly when playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. very fast, enjoyable, and has not let me down. best purchase of the year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're thrilled you've ranked your new Xbox Series X Console as the Best Purchase of the Year! We're proud of the package we've put together in your new system, and couldn't be happier to know you are enjoying your sessions with your new setup. Thank you for sharing your thoughts with the community! We appreciate it, and are happy to be the host for your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console decent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console that runs extraordinarily fast. Games load up so quick. Battlefield V matches load in seconds. Only problem is that my controller already has controller drift. I contacted Microsoft and they sent me one for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads fast and no heavy power cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup in my entertainment center. Super fast loading like my PC and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the game system. it is so fun to play with my family and friends. the delivery was so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son abd he is loving it great system great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful system, would recommend to anyone looking for a power house system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really hard to get a hold of!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really hard to get a hold of but Microsoft makes an excellent next GEN gaming system

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you were able to get your hands on one! Not only that, but we're excited to know the payoff has been worth it, and that you've been enjoying hours of exciting gameplay on your new setup. We're happy you are pleased with its performance! Thank you for sharing your experience with us. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    x box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I am very satisfied with my purchase and will recommend to others.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Series X. We are happy that you are satisfied with your purchase.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Slick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, Could be the one. Smooth setup and gameplay.

    I would recommend this to a friend