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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 34,453 reviews
  • Rated 5 out of 5 stars

    Power Your Dreams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and I can never go back to Xbox One X. Just need Xbox to drop more exclusive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, works great. Easy to use. Had to wait a long time but finally got one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Series X and that it has been easy to use. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item and bestbuy is selling it cheap. It is way better than x box series s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great curbside pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt curbside pickup, young man was kind and courteous. Xbox was perfect as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to play

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play, faster than previous models. New controller enjoyable to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      Hosting a fun and elevated gaming experience is what your new Xbox Series X Console was designed to do. We're excited to be a welcomed addition to your next-generation gaming setup! We're glad you've been enjoying your time with your new system. Thank you for sharing your feedback! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs hot but the performance is amazing. Also, instant on is super way faster than PS5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to outline your experience for us. We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the Quick Resume functionality we've built in. We're sorry that you've found your device to run hot, and think we can help. Below is our link to a helpful guide on how to ventilate and position your unit for maximum performance. Find all you need to solve the issue, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1 purchase. Still going strong. Purchased an OLED to maximize the next gen capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES FLEX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Sony and this is not a game nor a gimmick. Thank you Best Buy for the BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big upgrade from last gen. Very impressed. Best Buy has great customer service.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing next gen gaming and best buy had a great system to buy the console on black friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWERFUL SYSTEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM HAD IT FOR A FEW MONTHS HAVE NOT HAD A SINGLE NEGATIVE ISSUE WITH IT

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a key component in your issue-free, next-generation gaming experience! Your new Xbox Series X Console has been designed to offer our users the most optimized interface currently available, and we couldn't be more excited to know you are enjoying your time with it. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and would definitely recommend it to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives the performance you want. More titles will come so everyone will have more to play!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you're happy with the performance.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in original box with seals unbroken. Upgraded from my original xbox one to the X and was blown away by the difference in both graphics and performance. I have gone from having lacklustre connection in multiplayer to ridiculous levels of connection speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah, We're glad you are seeing such great speeds in multiplayer. Hopefully that is giving you the edge in your matches. Cheers, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. The speed of this system is so much faster than the Xbox one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the optimized user interface and enhanced computing speeds of your new Xbox Series X console! The near-instant load times are a real perk when it comes to next-generation gaming, and we're thrilled you have found your new setup to suit your needs. Thank you for sharing your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew enjoyed this product very much made for a good birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and speed, would of recommended a more stylish design but overall great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vivid graffics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stream line look and , the response time is spot on. Just wish it was available in different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design. Not a fan of the stationary stand that cant be moved but the hardware is fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Strong System!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has tons of power, and love the speed and ease of use.

    I would recommend this to a friend