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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 34,456 reviews
  • Rated 5 out of 5 stars

    Xbox Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Overall, this was a great purchase. Was a bit hard to get but totally worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sergio,

      We are glad to hear that you were able to get your hands on the Xbox Series X and that you are loving it. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to get videos and games to play. The controllers go through batteries so fast. Definitely need rechargeable batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The load times are almost instant. Backwards compatibility is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Armond,

      The backwards compatibility of your new Xbox Series X Console is a true game-changer, and we're thrilled you are taking full advantage! And, with the near-instant load times it hosts, adding this to your setup is a real no-brainer. Thank you for sharing your thoughts! If you're looking to add a few more titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved favorites, all with one easy subscription. Get all the info you need to start today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but not a substitute for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superior product, though I wish kids spent more time reading than playing video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it Now.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Xbox Series X is by far the most amazing game console on the planet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Charles,

      We appreciate the kind words, and are excited to know you are enjoying the next-generation experience your new Xbox Series X Console hosts. We may be bias, but we agree, your new system is by far the most amazing console on the planet, and we're thrilled to be a beneficial addition to your setup. Thank you for taking some time from your day to outline your thoughts for us! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great console, Microsoft took it out of the stadium with this console, very cool

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juan,

      We're thrilled you think we knocked it out of the park with Xbox Series X Console! Thanks for taking a few minutes to share your thoughts with us. We're glad we delivered on your expectations, and happy it was a good investment for you. Don't forget, take your gaming experience to the next level by pairing your new console with Xbox Game Pass Ultimate, and instantly gain access to hundreds of titles from across all styles of gaming: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for Xbox Game Studios exclusives and Game Pass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love it, he play it almost daily and haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get it but my kids love the X Box Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one. Worth the wait. Runs well was too install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit!!! It works well, no issues, just don’t put in on the carpet! Fast fast fast!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charles,

      We are so happy to hear that you are enjoying the Xbox Series X and how fast it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great gaming system - must have!! It runs smoothly and I've loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox. Best Buy made the pick up easy and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance with every penny basically a quantum computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade from my Xbox one, games look way different than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console out there. Immediate difference from past consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a pretty good Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find but great to have. Only been a few months but still running amazingly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      We're happy you were able to get your hands on one, and have been enjoying yourself even months into the experience. We've designed your new Xbox Series X Console to be a true powerhouse, and we're thrilled you are finding it to suit your needs. Thank you for sharing your thoughts! If you are looking to add a few titles to your rotation, we recommend pairing with Xbox Game Pass Ultimate. In doing so, you'll gain access to hundreds of player-loved games, gathered from across all genres of gameplay. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, running great and loving the games. Can't wait for halo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade over my old, glad I was finally able to get one after mine died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great purchase very Quiet,, Best Buy needs to have more availability

    I would recommend this to a friend