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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 36,574 reviews
  • Rated 5 out of 5 stars

    THE SHOW 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT GAME CONSOLE, I AM VERY HAPPY WITH MY NEW XBOX ONE SERIES X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product, honestly it’s a great console, good graphics. I think it’s quick. And a good console overall. Little up there on the price but on the bright side is you can pull it out in payments so I think it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful mini fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is truly the next gen console I was waiting for. The Series X has plenty of power under the hood for gaming at 60 fps in quality and 120 fps in performance mode in most next gen games. The high speed solid state drive is able to quickly load many games within seconds. She may not be a sexy machine, but it's simplicity is part of its appeal. I love how I can simply turn it on is side or stand it up right on the fly, so no need to remove any stands. I highly recommend this console to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daiggter saved for months to buy. Setup was easy enough and her old remote controllers worked great with this system. We love the fact that all of her Xbox one games work with this console as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother. He was excited to say the least!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, the kids cant get enough madden football!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing the second time around!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this and it had a serious issue with input lag and game lag, there was clearly a problem with it. I gave it 5 stars because I returned it and best buy replaced it with a new one with no hassles, they were amazing! They actually said they had 8 open box Xbox’s that had been returned in the past 2 weeks! So clearly there’s a manufacturing issue. But thanks to best buy, I got a new one immediately. The second one works perfectly. I also have a PS5 and I think the Xbox operates faster and cooler with near identical graphics. I also got the Xbox advance 2 controller which is FAR superior to any other controller I’ve used. So ya I recommend the Xbox over PlayStation, and definitely recommend purchasing through best buy because of they’re amazing returns if you happen to get a lemon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great performance is top notch everyday I play when I get back from work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox Champion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a perfect purchase this box works great evrn better than i thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this new xbox. Fast and the 4K is amazing picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been fun to play. The whole family hangs out together to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it - much better than the old x box he had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it mostly to play some of my og Xbox games. Even though I can’t play them all I can play a good selection of classics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an xbox it works and my kids love it what more to say

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with easy setup. Upgrade from previous Xbox one x. Game play, graphics, load times are very good. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Xbox runs smooth and fast, haven’t had any problems and the quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty great and works smoothly- and also works after falling off my cabinet on my head during a storm !!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox x my wife loves it this was a birthday gift to her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Your Dreams

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 mths. of trying to purchase an Xbox Series X I decided to try one more time on Best Buy's site. I nearly fell out of my chair when viewing 'saved items' in my account and seeing the 'add to cart' available. If you are still looking, use Toms Hardware for updates on availability and the several Twitter accounts listed there for the most up to date drops. This is what I did and it finally paid off. Do not give in the scalpers, you will feel much better after you finally own one for the retail price. The good news is much more stock is on the way and retailers like Best Buy are using methods to counter scalpers. Soon everyone that wants an Xbox Series X will be able to get it. After upgrading from an Xbox 360, it's simply mind blowing playing the Series X. It surpassed my expectations in a console. Talk about value, $500.00 is a bargain. It's impossible to build a PC with Series X specs for that price. The console itself is built sturdy and heavy, almost like a brick. I love the monolith type design. It's very quiet and boots up extremely quick. The cooling fan and the design work well keeping things cool. I read there's been a few reports of overheating but thankfully this system seems to be performing great. The disc loader uses no tray and 'grabs' the disc quickly and loads it. The inputs/outputs are pretty straight forward and easy to understand. Playing Forza Horizon 4 at 4k@120fps is an exhilarating experience and truly lifelike. Going over 200mph and actually feeling like real life is amazing. I've never felt that before from playing a racing game. Mortal Kombat 11 Ultimate looks stunning and the characters move very fast, yet every detail and motion is clear without any lag whatsoever @120fps. The system is worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and my kiddo will love getting it for Christmas. Pick up on store was super easy

    I would recommend this to a friend