Customer Ratings & Reviews

Love my Series X!!!!!! Awesome system!, Hands down worth every penny.

So far so good nothing bad to say. We will be getting another in the future

Great console. Controller is really good and playing 4k games on it is phenomenal

Great system. Microsoft did a phenomenal job working bugs out before releasing this system.

Makes all my current games run faster and better. Quick everything, just needs current gen games.

Much faster loading times improved graphics it does run alittle hot make sure the top vent can breathe

Incredible next generation gaming system. It is very fast and the graphics are wonderful.

This is warning for anyone who purchase a warranty bundle with a gaming console. I recently requested an exchange with a Xbox X controller that came in a bundle via a warranty purchased from Best Buy. The warranty was processed in store at Best Buy, but honored by a third party called the Part Store. The Parts Store sent me a used controller in a box with some bubble wrap with no invoice or manifest. Unfortunately the remote controller for the Xbox that was sent was garbage. It looked nice, but had drift worse than my original remote and sticky trigger buttons. When I went to talk to the Geek Squad about the situation, I was basically insulted by Geek Squad. They stated that the controller I received did not appear to be something that the Parts Store would send. That I would be responsible for reaching out to them to resolve the issue on my own. Working with the Parts Store over the phone was nightmare. They hung up on me multiple times and would play games saying that system was acting up and they could not help me at the time. Also saying things like we will give you a one time exception. Which makes no sense because they sent me garbage for a warranty plan that I purchased. I ended up having to call the Best Buy store in Killeen and make a appointment with the Geek Squad team just to request a replacement remote. This would be my third time physically coming to the store in person for a warranty exchange on Xbox controller. Each time is a round trip of about 30 minutes and 30 minutes in the store. Again the Geek Squad team questioned the original of the garbage remote that the Parts Store sent. They finally processed the request and I assumed all was done. The next day I got an email form the Parts Store wanting me to explain and justify the situation. Which is very annoying . Because they want the customer to be responsible for bad service. When the real question is why is Best Buy building a business promoting warranty memberships and sales on single items with partners who are not doing their job like the Parts Store. I ended visiting a another Best Buy location an hour from my home and speaking with a Manager who assisted me. They gave me a new Xbox remote from the store. They lacked tact and really didn't want to hear about the whole experience for improvement. More than anything they seemed annoyed about helping me. Just want to warn people about the Best Buy warranty services with the Geek Squad and the Parts Store. This isn't really how the situation should have went for a paid warranty services. Very disappointed about that treatment. I recommend anyone who receives replacement components from the Parts Store to record opening the process for your own protection sadly.

Love this console. It's literally my whole room entertainment system.

Retrieving my games was simple. The power and graphics are excellent.

Love it. And it doesn't look at crazy as the new PS5 sitting on my tv stand!

Awesome! Love how much improved the graphics are for a game like Halo

Before this I never owned an Xbox console. I've always owned a Sony console since the original PS. Things changed after Sony wasn't able to produce enough of the PS5 consoles, and I was tired of waiting. I honestly will purchase a PS5 when available as I don't find the Xbox to be of any particular great value. The exclusives aren't comparable to those found on Sony's consoles. On PS4/PS5 there are games like Last of Us, Forbidden West, God of War, etc. Xbox has... essentially nothing of interest to me that is an exclusive. But I do love being able to emulate older gaming systems on it. That's a plus.

Bought it for my husband as Xmas gift and he loved it! He said it is more faster than the old ones!

Perfect Xbox, a great upgrade from the Xbox one x, only tuning on you gonna feel a great difference

Awesome. Great service and even better product. If you can get your hands on one don’t think twice!

My son loves it.he says it better than the Xbox 1 the best gift that I could purchase for Christmas

Great gaming system. Purchased on the fly and would defiantly recommend

I can’t believe I got it after all the hard work it took to get it but it was worth it.

yes this is indeed the xbox series x. the new videogame console from microsoft.