Customer Ratings & Reviews

Overall great gaming system! My kid loves it a whole lot

Love the app and shopping at best buy. Great place to buy the xbox. Ive also bought appliances from them.

I purchased the Xbox Series X from Best Buy as a gift for my son, and it was absolutely worth it! The performance is incredible—fast load times, stunning graphics, and a smooth gaming experience. My son has been raving about the improved gameplay and how much he loves playing his favorite games on it. The setup was quick and easy, and the console runs quietly, even during extended gaming sessions. Best Buy's service was excellent, with fast shipping and secure packaging. I couldn’t have asked for a better purchase. If you're considering getting one for your kids or yourself, I highly recommend it!

Very good xbox, fast and efficient speed , great game selection

I love it. We spend quality time with the whole family

I love this Xbox is the best console ever I will recommend you to buy it work great

The product is exactly what I wanted and the service was quick and efficient.

The Series X is a great gaming console with super fast load times. Quick Resume, FPS Boost, and Auto HDR are all cool features that make gaming even more enjoyable.

It has worked absolutely perfect and has so much storage that I don’t even struggle to have multiple games!

Bought this new xbox last Christmas and its perfect size I like how it stands up and its not long.

Fast loading, great graphics, really an improvement overall. For sure games aren’t exploring all its potential yet, but really worth it to move from Xbox one x to this one.

Best salesman ever! he was very patient with me and all of my questions. He was knowledgeable and answered me thoroughly. He assisted me with getting more bang for my buck. his name was Ben and I think he should be recognized for his outstanding service..

As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

Quality item as expected, works as should right out box, no issues! Thank goodness for best buy

Seriously happy I decided to buy this with the Xbox Game pass included. Yes, you can search for deals and find discounts on the game pass that are more than the discount in this package. And yes, you have to undergo a credit check. But I don't regret this one bit. It's zero percent financing and you can pay it off early. I last had a Xbox 360, so I've missed out on lots of games. Now, I can play games immediately from the cloud. The Xbox is incredibly quick to start up, great graphics, I can play game pass from my phone, and the list of positives go on and on. I'm back into gaming now and loving it.

I felt really lucky to snag the Series X, but while I was waiting for delivery, I started seeing YouTube reviewing with miscellaneous complaints about the Series X. I had upgraded from the One X and became concerned I might have made a mistake. I should not have worried! So far, my Series X experience has been flawless. The unit was easy to setup and it automatically detected the correct settings for my TV. I have the Series X connected directly into my Yamaha RXA 2070 receiver (Atmos) which then passes the signal into my LG OLED TV (4k with Dolby Vision). Even though the TV has a 120Mhz refresh rate, it does not have HDMI 2.1 support, so it cannot display games at 120fps. When I loaded Ori and the Will of the Wisps, the game was automatically updated for the Series X. The screen displayed that 120fps wasn't available, but that it would be upscaled to 6k @ 60fps. The picture is drop dead gorgeous, and the performance is breathtakingly fast. Enormously faster than the One X. I also tested Red Dead Redemption 2 which has horrid load times. Again, enormously faster. Both HDR and Dolby Vision work fine with games, as does Dolby Atmos. I then tested the Series X as a bluray player. This is the center of the negative reviews for the Series X. But I had no problems with my unit. The disk drive is quiet. A slight whirring, but no chatter when spinning disks. The heat generated is no greater than the One X. The vents do expel very warm air, but not hot. I played 4k movies, standard HD blurays at 1080p,and older SD DVDs. All movies played beautifully. Again, Dolby Atmos and alternative audio formats all worked as they should. The fly in the ointment is that movies will not display Dolby Vision, though they will display HDR. Hopefully Microsoft will fix this in a firmware patch soon. But there aren't many 4k videos that currently support Dolby Vision, so I can wait. One of the big critiques of the Series X that did worry me is that it doesn't display pure black. Since I paid a lot for an OLED TV to get pure black, this was an issue. Turns out it isn't a problem. Both games and movies display what appears to be pure black. If it technically isn't displaying pure black, my eyes cannot detect it. And I'm really picky about audio and video. Okay, long review! Here's the punchline: the Series X has one, hopefully temporary, downside - - not displaying Dolby Vision with movies. That's it. Everything else is great. I'm very pleased with the Series X.

The new Xbox is a LOT faster than the Xbox One, and comes out of the box with more storage. Transferring game files to the new system was also easy.

As the title says, I own both the PS5 and the Series X, and being as non-biased as I can be, my Xbox gets played much more. Why? Game Pass, great backwards compatibility, accessories, and games that receive long-term support. First off is Game Pass, it's a great value and new games get added all the time, so there's usually something added that I want to play every week or so. Sure, Sony has some high quality exclusives and I do enjoy those too, but after I play through those within a week or two, my PS5 is just sitting there for months until the next exclusive comes along. I turn on my Xbox almost every day since there's always something there for me. Backwards compatibility is another big plus, older games that I've enjoyed received updates that make them run at higher framerates and resolutions than before, making them easier to go back to after getting used to most games running at 60 FPS nowadays. These updates are usually free too unless it's a remaster/remake. Another advantage is accessory support, you can use a mix of the new Series X|S controllers and Xbox One controllers to play any game on Xbox. It's also a better party system too since the Xbox supports up to 8 players at once locally. On PS5 you can only have 4 local players max, and you're forced to buy the pricier Dual Sense controllers for playing PS5 games. Games that are exclusive to Xbox/PC also receive support and updates for a long time and keep you coming back. For example, Sea of Thieves came out in 2018, and it still gets updates every few months that brings people back. Sony's exclusives tend to be a "one playthrough and I'm done" type of experience, so they're in my cycle of games I'm playing for a much shorter amount of time. There's other small features that I like on Xbox too, like how you can install games via the Xbox app even if you don't own the game, so if you know you're going to buy a game, you can install it and have it ready ahead of time. Don't get me wrong, the PS5 isn't terrible and is worth owning too if you can afford it. It just annoys me that people talk down on Xbox without even owning one for a head to head comparison. Again, I do own both, and there are a lot of advantages for Series X that I hope people will become more aware of here.

My grandson will love it! I love the extra coverage by my Best Buy total account!

Great gaming system. Easy to set up and start playing.