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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36757 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1231 Showing 24,601-24,620 of 36,757 reviews
  • Rated 5 out of 5 stars

    My new Xbox Series X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love my new Xbox, it runs Call of duty and Gears of war seamlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that's worth the money!!! I would definitely recommend this product to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solo Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this gaming system as much as his PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase this is a great console and I have had no issues at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Cole,

      We're happy to know you are pleased with your purchase! Your new Xbox Series X Console is a truly powerful gaming machine, fully redesigned to take on all of the exciting twists and turns associated with next-generation gaming. We're excited to have you along for the adventure! Thank you for sharing your feedback with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean this console is amazing. The graphice are just mind blowing. Frames for days

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The enhanced graphic capabilities of your new Xbox Series X Console are some of the most impressive available on the market today. We're thrilled you've been enjoying your time with your new setup! We're glad you're pleased with your purchase. Thank you for taking a few minutes to share your experience with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best XBOX Yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX yet. Very fast and can start where you left in games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same old Xbox, just much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new series x... it’s a huge upgrade from my original Xbox one. No there weren’t any just have games at launch but I really enjoyed the huge upgrade to the Gamepass games I’d just started. If you’ve like Xbox one, this is just a big upgrade on the tried and true.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the wait!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my husband’s gift for Valentines Day. He ended up ordering the same for me from a competing retailer as well due to limited stock. However we couldn’t be happier with our purchases and have been anxiously awaiting Elden Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and very fast response to ready pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine! The graphics, the loading times, and the future of next gen games is promising!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dan,

      We are happy to hear that you are loving the Xbox Series X and all its features, especially the graphics and fast load times. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series X was well worth the purchase the graphics are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is great. Starts up faster. Loads games faster. The graphics are better. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system which they did more like the ps5 with the remote but still good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast service! I Love the new Xbox series x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why isn’t everyone switching to this?!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will wonder how you ever could deal with load times of previous consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backwards Compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the backwards compatibility of Xbox. If you have kids you can pick up tons of cheap old games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this console. Fast processing system and the graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No performance issues and the games look great. We use it for streaming too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth it if you are upgrading from an original release xbox one and have a 4k tv to support it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hard to get but well worth the wait! Definitely worth the upgrade for a next gen console!!

    I would recommend this to a friend