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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1247 Showing 24,921-24,940 of 36,572 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a Xbox series x from Best Buy! Been trying to get one for months at msrp!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and appreciate your patience in the matter. We're happy you are now able to enjoy the elevated next-generation gaming experience for yourself! Thank you for sharing your story. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must buy if you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Amazing graphics. Looks great on my Sony A80J in 4k 120Hz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine well built! Love the design. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service with xbox and best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is legit, way better than the xbox 360 lol, and the system isnt as heavy as i thought also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I was lucky to buy my Xbox I hope there is more stock so more people can buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight fire, son. Smooth graphics, fast processing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series Xtra!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive, fast, and beautiful. AC Valhalla looks amazing and runs flawlessly. Cant wait for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! no load screens are great and speed of the system is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Glad to have gotten one while we could. Terrific upgrade to the last Xbox one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Robbie,

      Thank you for sharing your thoughts with us. We are so happy that you are enjoying the upgrade to the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox one x. Games load faster on the onboard ssd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. The graphics and interface are elite. Would recommend for XBOX fans.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The enhanced graphic capabilities of your new Xbox Series X Console truly must be seen to be believed! There's truly no better way to experience all of the exciting titles and gameplay associated with next-generation gaming. We're happy to have you along for the ride! Thank you for sharing your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for games and steaming, it works like it’s supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing, speed is unreal. Lucked out and was aw to purchase on the app before Xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this as a Christmas gift and just loves it. He says the graphics are fantastic!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas gift. Thank you for sharing this with us. We are so happy to hear that your son is loving the Xbox Series X and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console Good quality and price for a next gen console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, load time, graphics, and more!! Cant wait for Vanguard and BF 2042.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load times and impressive graphics but use of batteries in the controller is a step back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your thoughts with us! We're thrilled to hear you are enjoying the optimized play experience your new Xbox Series X Console delivers. To improve your controller functionality, we recommend pairing your new setup with Xbox Rechargeable Battery + USB-C Cable. In doing so, you'll enjoy longer play times and fewer dead batteries, allowing you to fully recharge your gear between sessions. Get all the details here: https://www.xbox.com/en-US/accessories/batteries-chargers/play-and-charge-kit

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Xbox!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great present for my son that waited almost 2 years for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son in law loves the new machine. He set it the first day up and plays it several times a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have buy. Gaming to the next level. Start up is super fast. Quick resume on multiple games.

    I would recommend this to a friend